Shisha Gear Opiniões 607

Next day order, for which I paid extra, was received several days late. Unlikely to be DHLs mistake.

Half of my order was incorrect.

Incorrect items sent back for a replacement, postage paid by myself. Now claims these have not been received, despite Royal Mail's proof of delivery...
Perhaps we can blame Royal Mail now?!

NEVER answers the phone so it impossible to talk things through with them. Takes 2+ days to respond to simple emails and the replies always come from "someone" - the emails are not signed so you never know who you are speaking with.

Sub-zero responsibility and disgusting customer service

Shisha Gear - never again

Great product, portable and best smokes possible, highly recommend

Great service! The glass of my shisha came broken, I've emailed the customer service mailbox that day and the same day they shipped out the product and I received the next day.

Excellent customer service . Emailed me that something on website was out of stock and were very responsive when i replied back The shipment arrived without any delay

I have used Shisha Gear for over a year now and have always been happy with the service. Fast and accurate delivery of genuine products.

Epic service and discount! Will definitely shop from these guys again. Item was delivered quicker than expected too!

Disappointed with the foil you recommended as replacement the one I ordered was very disappointed.

Professionell und schnell :::
Really fast :: they know how to do their job .
Best prices so far

Amazing service and products

Ordered twice from these guys and they have been brilliant both times. I highly recommend.

Always provides the best products with the best service

Order didn’t arrive when said delivered and they won’t get back to me on emails too

Excellent service and products, highly recommended

Very good reliable arrived on time nice service

Great service and speedy delivery all the time. Packages are always ensured to be safe for transportation of fragile goods.

Everything was superb ! From ordering stuff to receiving it ! Place where you can find absolutely everything you need for your shisha experience ! Highly recommended !

1 star -The liquids that were sent were gone off all were very dark in colour and smelled awful. I have had the same liquids before and there are not the same. For liquids to go this colour they must be over 3 years old. All the liquids are unsmokeable.
I have had the same liquid previously and none were this dark brown colour.

Update after advising them a full refund was given and was told to dispose of the eliquids and remove my review. Although they should not have sent this I have updated my review to 3 stars for the customer service.