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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The test arrived very quickly at my home address. There was message and email sent to me to inform me, also videos explaining how to take the samples. Once I sent them back I got my results in 2 days.... Ver mais

Classificada 5 em 5 estrelas

I love this service, been using it for a long time, always quick and accurate! This service is free which makes is super easy and accessible for everyone. Special thanks for Ruweida for her guidance.... Ver mais

Classificada 5 em 5 estrelas

Amazing company doing amazing work. Ordering a kit is super simple and if anything is flagged is super well layed out and a link to book an appointment at a clinic is provided. I will use this company... Ver mais

Classificada 5 em 5 estrelas

A very useful and convenient system! I’ve been using SHL for years, Home kits are sent out pretty quickly and results don’t take long to receive either. Staff are always friendly and take the tim... Ver mais

Informações sobre a empresa

  1. Rastreio de doenças sexualmente transmissíveis

Informação fornecida por diversas fontes externas

Sexual Health London is the new online sexual health service for Londoners and is ideal for people who want a convenient test without needing to visit a clinic.


Informações de contacto

  • S9 1EP, Sheffield, Reino Unido

  • shl.uk

4,8

Excelente

TrustScore: 5 em 5

382 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(382)

56 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

A supportive team!!

The team has been in touch with me throughout my whole positive tested process. They were very kind to offer me different clinics to get treated and also to inform them when, where and what did I get as treatment. I have been using their services for a long time and I will continue to do so.

25 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I have been using SHL.UK for many years…

I have been using SHL.UK for many years now and I have always been happy with there service. It has been convenient for me to test at home and keep a check on my health instead of going to a clinic all the time. Test results are always accurate and given within a good number of days before receiving. If issues arise you tend to be contacted by them through text or phone call. The website is easy to use and navigate

As someone who was living a very busy sexual lifestyle this has been a great service to have, it has allowed to make sure I was safe and also safe for others.

22 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you!

SHL UK provides a great service. It's very easy to order testing kits and receive the results in no time.
The team is super approachable and follow up on queries. Very thorough job!
Thank you so much!

15 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Iincredible service

This is an incredible service and that it’s free is almost miraculous: quick, discreet, easy to use so nobody misses out, and with sms, calls and emails following up on anything that may need discussing. I use them regularly and am blown away. They perform great service to London and especially to the LGBTQ+ community and to sex workers. Keep going SHL team! And thank you.

1 de setembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Clear and simple

Easy to use website, fairly quick results. Communication with staff was easy and detailed

14 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

World class sexual health services

SHL is an incomparably excellent service. High level of communication, clear information and real trust and security around my sexual health. I can’t recommend their services enough. It’s a model of what world class health services should be.

5 de setembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Long Time

Even though we appreciate the online service... you have symptoms and ordering online it takes time for the ticket to arrive also way long time for the results to come back... meanwhile your symptoms gets worse while waiting this long time. Then you have to wait 2 days for a booking slot. Last time ive done and still needed a treatment it took all together 9 days from the order online till I get an appointment to be treated. Online service supposed to help those that cannot take a day off from work to go to a walk in centre.

2 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

They flag bad reviews btw!!!!!

They refused to let me have a test of cure before 5 weeks without taking into consideration why I might need it for personal, emotional, mental, and or psychological reasons which are all valid! We all know they're just being cheap as a greedy private company outsourced by the NHS. I hope they lose their contract and go out of business ASAP. They've just left me crying at 9 in the morning after completely ignoring what I have to say and failing to help me. Terrible terrible terrible and INFLEXIBLE organisation!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS IS NOT A QUALITY HEALTHCARE SERVICE PROVIDER

12 de agosto de 2025
Opinião espontânea
logótipo da SHL.UK

Resposta da SHL.UK

We’re sorry to hear how upset you’ve been feeling. As discussed during your consultation with our Health Advisers, and outlined in the written information we sent you, we recommend retesting no sooner than six weeks. Testing earlier can detect residual or non-viable DNA, which can lead to false positives and unnecessary worry. This approach is based on clinical best practice, not cost considerations. We’re happy to arrange a call if you’d like to talk this through again. We do kindly ask that communication remains respectful — abusive language towards NHS staff is not acceptable, and we want all conversations to be safe and constructive for everyone.

Classificada 5 em 5 estrelas

So convenient

Brilliant service, I really struggle to fit clinic appointments in around work so having such a reliable and efficient home testing service is so useful. Results are super quick and the staff are always helpful and friendly whenever I need to follow up. Highly recommend!

14 de agosto de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

I have done this before and it was…

I have done this before and it was smooth , I did a test and got my results back and have been waiting for treatment for days now , I keep getting in contact and all there telling me is it’s delayed and my treatment is lost ??????
I’ve asked for a new one because it needs to be treated and they are telling me I have to call my gp and go through there , my gp is very rubbish and I am 17 years old , I did this bc it’s discrete and I can do it in my own , I go away inna few days and don’t have the time to go to a clinic or my gp , absolute disaster!!! useless wouldn’t do this again

12 de agosto de 2025
Opinião espontânea

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