Very fast, efficient and easy to use store website. Shoes arrived on time and are exactly like pictures
A empresa respondeu
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I just received the most beautiful pair of Brown bow ankle strap sandals, they are stunning on, can't wait to wear them for a wedding this May. Delivery was quick, I will definitely be purchasing fro... Ver mais
A empresa respondeu
So easy to order online. Great selection. Delivery within a couple of days. Beautiful shoes, exactly as per website description and photos. Even gave advice re sizing (small fit so go a size up)! Shoe... Ver mais
A empresa respondeu
Delighted with my shoes...very stylish & suitable for both casual & dressy occasions...very fast delivery from Athlone to Tipperary... great service ...thanks guys ✨️✨️✨️✨️✨️
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Shoelace is a women’s footwear boutique operating both in a physical store in Athlone, Ireland and online at shoelace.ie. We specialise in fashionable women’s shoes and accessories selected to match current trends and everyday lifestyle needs. Our range is curated for women who want to look stylish while still valuing comfort and reasonable pricing. Our collection includes: heels and occasion shoes sandals and summer footwear sneakers and everyday shoes boots and seasonal footwear handbags and accessories We personally select our products — we are not a marketplace or dropshipping wholesaler. Each collection is chosen with attention to build quality, comfort and fit suitable for European sizing. Physical Store — Athlone Our Athlone boutique allows customers to try on styles, receive sizing assistance and get direct help from staff. Customers can see the materials, shape and fit before purchasing. Online Store — shoelace.ie Our online shop delivers across Ireland. We provide: fast dispatch from an Ireland-based stock straightforward returns and exchanges real product photography customer support for sizing and fit advice Our goal is to offer fashionable footwear at accessible prices while maintaining honest service and clear purchasing policies — both online and in-store.
Informações de contacto
Unit 21, Athlone Town Centre, N37 CX60, Athlone, Irlanda
- +353 90 647 0567
- office@shoelace.ie
- shoelace.ie
4,8
Excelente
264 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordered a pair of shoes .
Ordered a pair of shoes .. arrived within 48 hours ., they are exactly what I was looking for.. delighted with them and the service
22 de abril de 2025
Opinião espontânea
Resposta da Shoelace Athlone
Thank you for your 5-star review
Quick delivery
Quick delivery, great shoes. Not my first order, wont be my last. Its my go to site!!
23 de abril de 2025
Opinião espontânea
Resposta da Shoelace Athlone
Thank you for your review :)
Fantastic service
Fantastic service, order arrived the very next day. Would highly recommend.
18 de abril de 2025
Opinião espontânea
Resposta da Shoelace Athlone
Thank you for the 5 star review Patricia, we really appreciate it.
Fantastic service
Fantastic service, ordered and received the next day. Size was perfect for trainers and sandals. Would highly recommend.
16 de abril de 2025
Opinião espontânea
Resposta da Shoelace Athlone
Thank you
Very good
Ordered, arrived really quickly, very reasonably priced and came very well packaged. 5 stars. Will use again.
16 de abril de 2025
Opinião espontânea
Resposta da Shoelace Athlone
Thank you
Returned my order WQX9TRKACD on the 5th…
Returned my order WQX9TRKACD on the 5th of March 2025 and still have not received refund and no reply to my email. Terrible.
26 de fevereiro de 2025
Opinião espontânea
Resposta da Shoelace Athlone
Dear Mairead,
I am writing in response to your recent 1-star review on Trustpilot regarding your order WQX9TRKACD. We appreciate you bringing this to our attention, as it allows us to address your concerns and improve our service.
We have thoroughly investigated the matter to understand what went wrong. Our records indicate that while we did receive your returned package, it unfortunately did not include a return form. This essential document is necessary for us to process refunds efficiently.
Furthermore, we discovered that the email you sent to us ended up in our spam folder. We have taken steps to prevent this from happening in the future and have provided you with a copy of the email as proof.
We are truly sorry for the inconvenience and frustration this situation has caused. We strive to provide excellent customer service, and it is disheartening to receive such negative feedback. We wish you had contacted us directly by phone so that we could have resolved this issue more quickly.
Nonetheless, now that everything has been clarified, I am happy to confirm that your refund has been processed. Please allow a few business days for the funds to appear in your account.
Thank you for your understanding.
Came a couple of days after ordering
Came a couple of days after ordering, runners were lovely and comfortable, would definitely recommend this company and will be buying from them again
12 de abril de 2025
Opinião espontânea
Resposta da Shoelace Athlone
Thank you :)
Resposta da Shoelace Athlone
Thank you
Excellent service
I ordered shoes from here , the delivery was very quick. I placed the order on a Wednesday and the item arrived on Friday.
Unfortunately I had to return as they were a little on the big side but the returns was so easy. Would definitely recommend.
21 de março de 2025
Opinião espontânea
Resposta da Shoelace Athlone
Thank you
Great quality Great service excellent
Great quality Great service excellent
20 de março de 2025
Opinião espontânea
Resposta da Shoelace Athlone
thank you for your review
Ordered online & it arrived 2 days…
Ordered online & it arrived 2 days later. Very happy with my shoes, so comfy and true to size, I was so impressed that I ordered more.
19 de março de 2025
Opinião espontânea
Resposta da Shoelace Athlone
Thank you very much for your review :)
Great prices brilliant next day…
Great prices brilliant next day delivery i totally recommend 100% shoe lace Athlone never disappointed x
5 de março de 2025
Opinião espontânea
Resposta da Shoelace Athlone
Thank you very much for your review :)
Great service ,ordered at lunch time…
Great service ,ordered at lunch time and delivered the next morning. Shoes were as described and excellent value. I wouldn't hesitate to buy from this store again.
27 de fevereiro de 2025
Opinião espontânea
Resposta da Shoelace Athlone
Thank you :)
Fast and good quilty and not too…
Fast and good quilty and not too expensive
28 de fevereiro de 2025
Opinião espontânea
Resposta da Shoelace Athlone
Thank you
Resposta da Shoelace Athlone
Thank you
Fast delivery
Fast delivery. Shoes are of great quality. Good price also. Love them.
Thank you
5 de fevereiro de 2025
Opinião espontânea
Resposta da Shoelace Athlone
Thank you
Inside screw
The boots are beautiful but they have an inside screw attached to the heels, it killed my foot.
Don't understand why that is there.
1 de fevereiro de 2025
Opinião espontânea
Resposta da Shoelace Athlone
Hi Lizet.
We are sorry to hear that you experienced a problem with your boots. Although we check each pair of shoes before we send them out, unfortunately a defect like this one would be very hard detect on initial inspection, as it is a fault inside the shoe, that only comes to light when the shoe is worn.
Of course, if you contact us in regard's to this matter, we will always try to help, and get the problem rectified asap.
Hope this helps.
Excellent service
Excellent service, next day delivery, huge selection and they nearly always have size 3 which are impossible to find. Would highly recommend
30 de janeiro de 2025
Opinião espontânea
Resposta da Shoelace Athlone
Thank you
Bought a pair of boots and they are the…
Bought a pair of boots and they are the most comfortable pair of boots I have ever worn...delivery was quick and there were no problems would highly recommend
17 de janeiro de 2025
Opinião espontânea
Resposta da Shoelace Athlone
Thank you
Resposta da Shoelace Athlone
Thank you :)
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