Awful company. Do not order through them!! I wish I had read reviews. Wore shoes once, and they looked awful by end of day - bearing in mind I work in an office. Tried to send back, and it would cost... Ver mais
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Leia as opiniões dos outros
Har indtil videre købt 3 par flotte støvler fra Shoe The Bear. Har været godt tilfreds med både kvalitet og levering. Det sidste par blev bestilt på nettet om søndagen og leveret på min hjemmeadress... Ver mais
Ich habe die Schuhe für ca. 100 Euro gekauft. Ich habe sie nur einmal getragen und insgesamt etwa 1500 m darin zurückgelegt. Noch nie haben mir Schuhe derart drastische Verletzungen an den Füßen verur... Ver mais
Fantastisk kundeservice! Har nu handlet hos ShoeTheBear flere gange, og kan ud fra min erfaring med dem sige, at de er en fantastisk virksomhed. - God kvalitet - Lækkert sortiment - Fantastisk... Ver mais
Informações sobre a empresa
Escrito pela empresa
SHOE THE BEAR blev stiftet i 2007 og blev i december 2020 opkøbt af WODEN A/S. SHOE THE BEAR designer og fremstiller moderigtigt og behageligt fodtøj til en international og stilbevidst kundekreds. I dag er mærket en frontløber for skandinavisk fodtøj.
Informações de contacto
Balticagade 12 A, 8000, Aarhus, Dinamarca
- +45 38 40 04 44
- online@shoethebear.com
- shoethebear.dk
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Avoid like the plague!
Avoid, soles fall off after a month or so and they won’t help you!!!!
Bought from third party Stitch fix for £165 who you now cannot contact for refund.
Contacted Shoe the bear to be told unless bough direct from them your screwed basically
DO NOT BUY FROM THIS COMPANY
I have read though all the reviews and can see a trend that there seems to be a manufacturing fault on the soles of there boots/shoes
Shoe the bear need to take direct responsibility for this not the third party retailers
I will be asking the uk regulatory bodies to investigate and contacting other members who’ve had the same problem for investigation
Ripping off the general public for a manufacturing fault they need to take responsibility for is not on.
Beware any returns from countries other than Denmark are costly and have to go to that country
BEWARE
Great products, with good price and delivery time
I have ordered a pair of boots, which arrived within 2-3 days (within EU). The shoes are of great quality leather and are very comfortable to wear.
Once note to mention: if you are between two sizes, I'd recommend sizing up - that way you can avoid ordering twice :)
Will definitely purchase more from them.
God og nem hjemmeside og hurtig levering
Støvlerne er så lækre
Støvlerne er så lækre , de passer helt perfekt til mine fødder 👌 hurtig levering , så handler gerne ved jer igen .
Mvh Anita
Rigtig god service vedr
Rigtig god service vedr. reklamation af produkt, kan varmt anbefales
WORST quality , do NOT buy Shoe The Bear!
Did not even get 5 minutes with these shoes, (sued leather Shoe the Bear Stb-Saga Zip S), I have never had a shoe so poor in quality and for this price too!. Surprised that Miinto would sell this brand. The sued leather started to loosen from the shoe after a 2 minute walk! DO NOT BUY. Had Zara and H&M shoes for years and when they become top quality compared to these.....
Low quality
I bought Selena strap sandals and the colour started coming off on the first wear. These shoes were 80 euros. The price, unfortunately, doesn't match the quality. The good thing is that they are soft but somehow hard to walk in. I'm so disappointed, they looked so nice.
Lovely shoes but the sizing didn’t work…
Lovely shoes but the sizing didn’t work for me, however, DO NOT buy from UK! The returns policy is a nightmare, the return service is with Royal Mail (no choice) you would have thought you could trust Royal Mail but let’s not forget there’s currently a Royal Mail scandal going to court. I paid £14 to return and the parcel has apparently gone missing. Shoe The Bear refuse to refund me and it’s up to me to start a claim with Royal Mail. So to try on a pair of their shoes has cost me £133!!!!!! Appalling - avoid at all costs. Update - I received a refund about 6 weeks after returning.

Resposta da SHOE THE BEAR
Expensive returns to a foreign country NOT UK
Beautiful boots which sadly don't fit but returns are to Denmark. The website is a .Co.uk so you would presume returns would be to the UK. I now have to pay for insured return to Denmark at considerable expense. Sorry but it's disingenuous to have a UK website and returns to another country. Big thumbs down from me.
Great boots 🙏🏼
fint produkt og fin service
No reply from customer service
Same customer service experience as others. Didn't receive my boots. Something happened to them in route. That doesn't count as bad customer service. What does is that I've sent three emails about the issue during the past week and have received no reply. Very disappointed.
Nice quality and style
Quick and easy
Customer service ' shrug of shoulders'…
Customer service ' shrug of shoulders' is a good description. Shoes have not turned up yet, neary 2 weeks. I ordered for an occasion and looks like it will miss. Directed to tracking link which says nothing more than shoes in a warehouse, not moved for days- took it back to customer service. ''I know nothing' response. This company is likely to fail if theykeep this up. Shoes look great onine but if they don't turn up and customer service is rubbish little point in their existance

Resposta da SHOE THE BEAR
This was a pretty poor shopping…
This was a pretty poor shopping experience. No communication regarding the order or tracking. Took ages to arrive. Contacted customer service twice. No response. When they finally did arrive they were clearly not worth what I had paid for them. Not the best quality. Returns are costly. I wouldn't bother. Shop from reliable companies only. Shoddy.
MISLEADING and costly mistake
I bought two pairs of boots costing almost £300. All the emails came from Shoe the Bear UK (which suggests although this is a Danish company they are shipped from the UK - WRONG. The boots don't fit and I need to return them, I have just been to the post office and due to the value and location, its going to cost me £40 to ship them back to Denmark. The company are completely misleading those customers in the UK - it should say at point of sale where they are coming from - if it did I would not have purchased. The company are accepting no responsibility whatsoever - AVOID AT ALL COSTS

Resposta da SHOE THE BEAR
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