Charlotte made the experience great! Charlotte's patience, knowledge, follow up to the customer makes her valued to the customer and valuable to Kelsey Media. It would be a perfect world if we had p... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had a problem re-hewing my subscription to Model Boats. I was contacted by a wonderfully attentive lady named Katie. Although she wasn’t able to solve my problem, I was completely satisfied with her... Ver mais
Sometimes an issue might get lost in the post and not arrive. It rarely happens, but when it does Kelsey Media send a replacement immediately. I've been subscribing to World Soccer for over 1... Ver mais
One of my issues of ME & W was lost in the pipeline, and not received after a month; normally within 10 days, it arrived at my address. I sent an email to Kelsey and a very kind woman, Katie, promise... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Kelsey Publishing Ltd is a UK based, privately owned publisher of special interest and enthusiasts’ magazines and books. We have around 100 employees with offices in Peterborough and Cudham, Kent.
Informações de contacto
Berry's Hill, TN16 3AE, Berry's Green, Reino Unido
- shop.kelsey.co.uk
Respondeu a 13% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Excellent
Excellent customer service and good quality magazines.
Really helpful customer services
Immediate reply to query - problem fully resolved
Virtually immediate response to my query which fully resolved the problem I was having about on-line access. Very happy with the service.
great customer service
Charlotte was brilliant dealing with my…
Charlotte was brilliant dealing with my enquiry and couldn't have been more helpful.
Magazine subscription issue instantly resolved
My wife loves the magazine subscription and didn't receive the last months edition, after a quick message to the very prompt and helpful customer service department the issue was instantly resolved. Thankyou and i would highly recommend your services.
Great prompt service
A position Kelsey experience
I had a problem re-hewing my subscription to Model Boats. I was contacted by a wonderfully attentive lady named Katie. Although she wasn’t able to solve my problem, I was completely satisfied with her efforts. She was polite, caring and most knowledgeable. Because of her, I will subscribe again in the future.
Charlotte made the process anxiety free!
Charlotte made the experience great! Charlotte's patience, knowledge, follow up to the customer makes her valued to the customer and valuable to Kelsey Media. It would be a perfect world if we had people with Charlotte's skills. Thank you for having an employee of this caliber! Sincerely, Meri Asaro
Excellent customer service from Katie
Excellent customer service from Katie, had a slight problem with a couple of things . Dealt with promptly and kindly.
One of my issues of ME & W was lost in…
One of my issues of ME & W was lost in the pipeline, and not received after a month; normally within 10 days, it arrived at my address. I sent an email to Kelsey and a very kind woman, Katie, promised me to send me another issue, which will reach me within 10 days.
I am a subscriber since 1978, from MAP to Kelsey. After receipt I will thank Katie for her friendly help !
Because sometimes things go wrong.
Sometimes an issue might get lost in the post and not arrive.
It rarely happens, but when it does Kelsey Media send a replacement immediately.
I've been subscribing to World Soccer for over 10 and will continue to do so.
The service from Kelsey Media is excellent.
Great response.
I have experienced positivity and great…
I have experienced positivity and great encouragement, which is wonderful for a new writer.
Problem with my order
Problem with my order, but they solved it as quickly as possible. Great customer service with great communication. Thanks
First class service
I received a prompt and informative response to my recent query.
My issue was dealt with promptly and…
My issue was dealt with promptly and efficiently by Katie.
Very prompt and most helpful customer…
Very prompt and most helpful customer service.
The girl got back to me rather quickly…
The girl got back to me rather quickly and gave all the info I needed.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.






