As detailed in other reviews. The whole business model seems to be to tempt people in on cheap subscriptions and then auto renew a year later at massively increased pricing with no reminder. Any bus... Ver mais
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Leia as opiniões dos outros
I'm changing an earlier review, as it turns out it's far more Royal Mail than The Spectator at fault. Even our regular postie, has said they came back to chaos after having time off. The Spectator ha... Ver mais
A empresa respondeu
I strongly recommend people do not sign up for The Spectator. No way to turn auto renewal off, I didn't want to cancel, just the option to renew or not when the time came. They then take 15% as an adm... Ver mais
My first Spectator event ( theme English Wines).I felt most welcome - Jonny Ray convivial host - invited excellent Speaker Henry Jeffreys presented his book 'Vines in a cold Climate' -he also choose... Ver mais
Informações sobre a empresa
Escrito pela empresa
The world's oldest weekly magazine. Since 1828.
Informações de contacto
22 Old Queen Street, SW1H 9HP, Westminster, Reino Unido
- spectator@spectator.co.uk
- shop.spectator.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Somehow disappointing
Coming to the end of a trial of a magazine that promises much but somehow disappoints.
The often stylish writing masks some pretty thin analysis, leaning with little originality on the usual right-wing themes of cultural dilution, loss of personal responsibility etc. Once commentary is separated so completely from news content as it is in The Spectator, a decline in quality quickly follows if the editor isn't extremely vigilant. Obviously Gove isn't.
Often the titles look enticing - "The Devil rides out...the dangers of the new occult" announces the 1 November edition. Yet having read the three articles elaborating on this theme, I can't remember a single thing about them. And as for Rod Liddle on the Middle East, you'd think Israel had only ever fired a peashooter at Gaza. Talk about selective reporting! No wonder he writes mostly for the tabloids.
It isn't all bad- Michael Henderson's take-down of Miriam Margolyes was very funny. But the main articles can be as turgid as the political slant is predictable.
A Much Appreciated Convivial Well Organised Party
This was a very convivial well organised experience, a chance to meet and chat to many of the journalists and other Spectator readers.
A most congenial and informative…
A most congenial and informative evening.
An excellent evening with some lovely…
An excellent evening with some lovely wines.
These people are liars!
I paid £12 for a three-month trial.
Twenty-four hours later, and I still cannot read any articles.
I sent them a screenshot of my membership and a screenshot of the problem.
They said they would give me seven days' access while they sort out the problem.
Then they sent me an automated email stating that they could not find my email address, so I would not receive the seven-day access, even though it would take up to a week to resolve my problem, despite the screenshot I sent that clearly showed the correct email address.
So, I will lose one week of the twelve-week trial I paid for.
The email was, without doubt, automated, so they had no intention of giving me seven days for free.
What a dreadful company to deal with.
Stay clear!

Resposta da The Spectator
Amazing service
Firstly great magazine and online experience.
My thanks to Leyda - outstanding service.
Her colleague Jack in support and his colleagues sorted me out in supplying wrong email address on renewal deal.
Looking forward to my reading although the futures news probably grim.
Thanks..things do go wrong...the team at Spectator go the extra mile to resolve and reach win win as source of issue the customers fault ! At 68 cancer in remission sometimes you need rebooting!
Scam
Scam, charged my credit card for over a year, without ever sending a receipt or invoice. Sadly a very untrustworthy company who does not respond.
A great way to spend an evening
Great fun, great atmosphere and friendly people. A great way to spend an evening.
A wonderful setting for an excellent…
A wonderful setting for an excellent quiz. I felt it would have been even better with a little more time in between each round to socialise or perhaps a half-time intermission. Maybe if the whole event lasted longer but included a break it wouldn’t have felt rushed. Moreover, I had expected the ‘nibbles’ to be a little more varied than just crisps and pretzels. Nonetheless, we had a great time and will hopefully come again next year!
We had a super evening at The…
We had a super evening at The Spectator. The organisation and professionalism shon through and the chance to meet fellow “Spectators” who are now no longer strangers
A special thanks to Chloe who organised everything and made us feel like old friends as we checked in
Perhaps a wider choice of soft drinks would be helpful - but the Elderflower is always star of the show.
Scammy Tactics
Scammy Tactics! They are using scammy tactics on YouTube to try and trick people.
Comparing people with ADHD to Hitler…
Comparing people with ADHD to Hitler scumy slimebags
A once respectable mag but now just…
A once respectable mag but now just rabid extremism with a dash of vulgarity. I thought they had folded...
Renewal payment taken too early, refund refused.
Had a 3 month subscription. T&Cs say You can cancel anytime within your introductory period to avoid moving onto the higher rate, though cancellations may take up to a week to process. However they took payment on 28th Jan for a subscription taken out on 9th November so almost two weeks before the 3 month point. Refused to refund. Note that looking at the account online there is nowhere that gives a subscription end date, nor in the e-mail sent when the subscription is taken out. They tried claiming that the expiry end date is the date of the 13th issues (so less than three months) but this is not mentioned in the offer or confirmation e-mails. In any case, because of Christmas there were two 'missing issues' so 1st Feb was actually the 11th issue delivered.
Incompetent subscription service
Great magazine but appalling subscription department.
For example, our house had signed up to two print deliveries by mistake, so I asked them to cancel one. They cancelled BOTH, and refused to reinstate either of them. Arrogant incompetent bxxtards.
Magazine good, customer service great
Customer service team helped resolve the issue with my voucher. Very grateful to Jack who was quick to respond.
First class
I messed up my subscription renewal and thought I would miss out on their Christmas special offer subscription with free champagne. It was sorted efficiently and politely. Very impressed. Love the content for a realistic view of the world
Terrible customer service
I had a similar experience in cancelling my subscription as many others appear to have had. In October 2023 I cancelled my subscription to The Spectator and they sent me an email confirming the cancellation. Last week I happened to notice that they had kept charging me for more than a year. It took a week to sort out but they have agreed a refund (but no compensation, despite stealing money from my account). Moral of the story: a) don't subscribe to The Spectator b) if you have ever cancelled a subscription or free trial to The Spectator, go back and check your bank account to confirm they aren't still charging you. And c) check your bank statements...
Book immediately events announced
Very enjoyable events especially the Wine Cruise, although a little expensive. Lunches in the Boardroom are exceptionally enjoyable but very often difficult to get tickets due to limited places and disappointed not to get a place for Christmas lunch.
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