shopcoffee.co.uk Opiniões 506

•

3,0

Loja de café

Escreva uma opinião Visitar o site

Escreva uma opinião

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

I ordered a ECO solid state relay and a E60 gasket. I was told it would take a FEW MONTHS for delivery several days later after I asked for delivery schedule. I asked for full refund and they only ref... Ver mais

Purchased a brand new commercial coffee machine a year and half ago. On installation there was a faulty piece that had to be replaced. After 2/3 months we experienced issue. Asked for repair under gua... Ver mais

Second time using shopcoffee over the past two years for an espresso machine and two grinders. Both times dispatch of orders were quick and I received them in perfect condition. Prices are also compet... Ver mais

A empresa respondeu

Perfect service, fast delivery and great packaging. I've purchased quite a bit from shop coffee now, they're absolutely spot on, great supplier. When you're buying home barista gear, it's not cheap,... Ver mais

A empresa respondeu

Informações sobre a empresa

Sobre shopcoffee.co.uk

Escrito pela empresa

About us

Shop Coffee is an all-in-one supplier for Coffee Shops, Cafés, Restaurants, Takeaways, Hotels, Offices and even home coffee-lovers!

Supplying to businesses and home users. So whether you need a commercial coffee machine or some cool brewing equipment and fresh single origin coffee – we have it all!

About you

Embrace your inner Barista! We love coffee and I'm sure you do too, that's why we've got such a huge range of products, there's something for everybody.

Whether you're already setup or a beginner, our team are here to help you choose the right setup, supplies & coffee beans!

Take our Fun Quiz

Why not take our quick and fun coffee quiz?, test your knowledge on coffee, where it comes from and it's properties: Take the quiz!

Know what you're looking for?

Visit the relevant categories listed below:

Coffee
A range of coffee beans, ground coffee, pods, green unroasted coffee beans, sacks and bags.

Machines for Home/Office
Espresso, Pod, Bean to Cup and Filter Coffee Machines for Home ..oh and Grinders etc..!

Machines for Business
From espresso machines to blenders. This list is too long, but you get the idea!

Brewing Gear
Aeropress, Kettles and so much more.

Barista Tools
Exactly what you're thinking multiplied by 99, a barista's heaven, we've got it all!

Disposables
Biodegradable paper cups, stirrers, carriers...

Cafe/Home Supplies
Oat milk, tea, sugar, syrups, toppings, sauces, biscuits, wafers, reusable cups, tableware, (deep breath)... chai, hot chocolate, stickers, stamps, dog treats and more!

Cleaning & Filtration
Powders, Tablets, Water Filtration, Tools, Pitcher Rinsers, Hoses & Fittings & PPE.

Spares & Parts
From O-rings and washers to filters and motors!

Special Offers
Hand-picked deals you probably dream about!

Gifts & Packages
Great for gifts, but also a good package makes shopping easier, we've selected products, bundled them and added discount.. pretty sure that was what we were told to do in the brief..

Informações de contacto

135 Cambridge Road, CB24 6AT, Cambridge, Reino Unido
01223 904908
shop@shopcoffee.co.uk
shopcoffee.co.uk

3,0

Aceitável

506 opiniões

5 estrelas

4 estrelas

3 estrelas

2 estrelas

1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

As pessoas também visitaram

Coffee Friend

www.coffeefriend.co.uk

(5 mil)

Prime Coffee Suppliers

primecoffeesuppliers.co.uk

4.6

(79)

Sigma Coffee UK

sigmacoffee.co.uk

4.8

(490)

Earl Coffee

earlcoffee.co.uk

4.8

(71)

Clumsy Goat Coffee

clumsygoat.co.uk

4.8

(283)

Coffee Omega UK

coffeeomega.co.uk

2.5

(5)

Espresso Solutions

espresso-solutions.co.uk

4.4

(17)

Redber Ltd Coffee Roasters

redber.co.uk

4.4

(149)

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Actualizada a 12/12/2023

They don't take Credit Cards

They don't take credit cards if you don't live in the UK. Never heard of such a thing in this day and age but that's their choice. That means you'd have to go through some tedious bank transfer process and I just found it easier to shop elsewhere. Plus if you live in the EU you have to deal with VAT and import taxes. That's not their fault but don't forget to calculate that into your costs. I'm sure if you live in the UK and they take your CC that they're fine company to do business with.

24 de novembro de 2023

Resposta da shopcoffee.co.uk

Actualizada a 12/12/2023

Hi Michael,

I don't think it's fair to leave us a negative review due to us not accepting credit cards for non-UK transactions. We're an independent company with our own policies set to protect our customers and ourselves from fraud. Our policies are clear and if you don't agree with them you have a choice whether or not to shop with us.

Also VAT and Import taxes are subject to the country you are importing to, we do not charge you VAT which reduces the cost for you so you pay it directly to your local tax collect. We don't keep any taxes for ourselves.

Nevertheless, we are are always trying to improve and will hopefully implement a better system in future.

Thank you for your review.

UPDATE/EDIT:

Thank you for updating your review Michael, your feedback is appreciated and I hope we will be able to offer a smoother service for international customers in the future.

4/12/2023

Coffee selection is great

Coffee selection is great. The only reason for not giving 5* is handling of the local deliveries in Cambridge. There is no status tracking available and, if I am not at home when the attemted delivery is mad, the packet will be taken back to the shop and I will have to go to collect it. I would have thought that 250g coud be pusshed through the letter box...

26 de novembro de 2023

Resposta da shopcoffee.co.uk

12/12/2023

Thank you for taking your time to leave us a review :)

4/12/2023

Stay clear unless you want to be disappointed.

I paid for premium next-day delivery for an item I needed asap - when it didn't turn up, I was simply told it was because it was out of stock and would need to wait a further 10 days! Why was I able to place the order in the first place?

I requested to cancel the order, but I had to jump through hoops of multiple emails being down
-right ignored over the course of 2-3 weeks.

I attempted phoning on a few occasions with no luck at first, but then someone finally answered and processed the refund via PayPal and left me with the transfer fee to pay! Absolute disgusting "service".

25 de outubro de 2023

Opinião espontânea

Resposta da shopcoffee.co.uk

27/11/2023

Apologies that you had a bad experience with an out of stock item, I can't see any order reference or details on this review, so please take a moment to contact us on 01223 904908 and ask for the manager and I'll be happy to look into this and reimburse you.

16/11/2023

I wanted to express my sincere…

I wanted to express my sincere gratitude for your prompt assistance regarding to the part. Your quick response and willingness to send the right one. I can now confirm the machine has been fixed.

9 de novembro de 2023

Opinião espontânea

12/11/2023

Exactly as promised and quick

29 de outubro de 2023

6/11/2023

Delivery packaging too big

The small brush was sent in a large box, whereas it could have been put in one that would fit through the letterbox. Hence delivery delayed 5 days whilst Royal Mail took its time sorting itself out and redirecting to a post office.

9 de outubro de 2023

Resposta da shopcoffee.co.uk

23/10/2023

Thank you for your kind review :)

16/10/2023

Fast service

Fast service good product

8 de outubro de 2023

Resposta da shopcoffee.co.uk

23/10/2023

Thank you for your kind review :)

15/10/2023

Very personal and responsive service

Shop Coffee updated me immediately about a back order item - much appreciated - meaning I could reconfigure my order, ensuring it was sent that day. Very personal and responsive service plus a great selection of all things coffee, tea and chocolate. Many thanks.

8 de outubro de 2023

Resposta da shopcoffee.co.uk

23/10/2023

Thank you for your kind review :)

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais