cosy australia Opiniões 

61
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Cosy offers Asian beauty products that goes beyond Korean or Japanese. I love that they gave an extensive array of Filipino makeup brands which I have started getting into. I specifically purchased Is... Ver mais

Classificada 4 em 5 estrelas

Fast delivery, and great range of Filipino makeup products. Wish there was some more skincare products. The packaging is sustainable but always so bulky and when I open it up, its usually packed with... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

As a Filipino-Australian, I'm always looking for Filipino beauty down here, but was having no luck for the longest time. Until I came across Cosy, sent them a message being grateful that they were... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve been a Sunniesface ride or die for years and was only able to buy them via ebay or through friends visiting the Phillipines. I was after a major restock of my favourite Sunniesface lipst... Ver mais

Informações sobre a empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 682654299

  1. Loja de cosmética

Escrito pela empresa

A curated collection of homeware, apparel and beauty essentials. Free shipping Australia-wide on orders over $120. Buy more and save up to 10% off on selected items.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

61 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Como esta empresa usa o Trustpilot

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4,7

Todas as opiniões

(61)

7 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

PH makeup

I’m glad I found a shop where I can buy my favorite products in the PH. Shipping was smooth and products came in good conditions.

8 de abril de 2023
logótipo da cosy australia

Resposta da cosy australia

Thank you so much, Nathalie!! We're so happy to hear that you enjoyed shopping from our store! :)

Classificada 5 em 5 estrelas

I have always loved filipino products

I have always loved filipino products. Good thing I found out about cosy. The shipping was fast, and the seller was supeeeer nice! Can’t wait to order again.

28 de janeiro de 2023
logótipo da cosy australia

Resposta da cosy australia

Thank you so much for your review, Yasse! We can't wait to serve you again in the future!! :)

Classificada 5 em 5 estrelas

Really good selection of products and…

Really good selection of products and my order was packed neatly and sent quickly. Love that I can order both Filipino and Korean products in one place! Hope to see more Japanese products in the future. Will order again!

5 de fevereiro de 2023
logótipo da cosy australia

Resposta da cosy australia

Thank you for your review, CW! We'll definitely try our best to bring Japanese products in the future! :)

Classificada 2 em 5 estrelas

unsure

I was able to order with no issues. However, I can't say the same thing about the delivery. Not sure what the issue was I ordered other stuff online (not with Cosy), but all of them have arrived in time, except for the one I ordered from you guys. I ordered the product mid Jan-23 and was told it would be delivered within the week. Now, I'm told that it would be delivered mid-Feb-23. Not sure what the delays are but it's just really disappointing.

4 de fevereiro de 2023
logótipo da cosy australia

Resposta da cosy australia

Hi Bernadette, we're so sorry that your experience with us did not meet your expectations. :( As a small business, we always strive to provide the best service as we can by packing and shipping parcels as soon as possible, on average within 1 business day. Unfortunately as soon as we pass on your parcel over to Australia Post, delivery delays are something we cannot control, and the best we can do is follow up with Australia Post regarding any updates to your parcel.

We'd love to make it up to you by discussing this further via email. We will be in touch!

Classificada 5 em 5 estrelas

cannot fault shopcosy, I love them!!!

fast shipping, great handling of orders, and amazing overall customer service. I cannot fault shop cosy, I've ordered from them a few times and they have not once disappointed me.

7 de julho de 2022
logótipo da cosy australia

Resposta da cosy australia

Awww, thank you so much Jem!!! We're so happy to hear your kind words :')

Classificada 5 em 5 estrelas
logótipo da cosy australia

Resposta da cosy australia

Thank you so much for your review! We're so happy that you enjoyed your shopping experience with us! We can't wait to serve you again in the future! :)

Classificada 5 em 5 estrelas

It was great and definitely will order again

Since this is my first time purchasing in this website and a bit worried but the service was great they are helpful and responsive to my inquires. And parcel arrived fast than the given time and I am happy with my experience.

7 de outubro de 2022
logótipo da cosy australia

Resposta da cosy australia

Thank you so much for your review, Salve! We're so happy that you enjoyed your shopping experience with us! We can't wait to serve you again in the future! :)

Classificada 5 em 5 estrelas

Reliable

Super fast delivery packing, good communication and all products have been reliable and high quality as promised.

23 de setembro de 2022
logótipo da cosy australia

Resposta da cosy australia

Thank you so much for your review, An!!! :)

Classificada 5 em 5 estrelas

Easy to order

Easy to order. Well packed and I love the freebies! Thanks

22 de setembro de 2022
logótipo da cosy australia

Resposta da cosy australia

Thank you so much for your kind words! We can't to serve you again! :)

Classificada 5 em 5 estrelas

Happy to see Filipino brands

Happy to see Filipino brands available in Oceania. Will definitely be a repeat customer. Would be nice to see the free shipping minimum lowered.

19 de agosto de 2022
logótipo da cosy australia

Resposta da cosy australia

Hi Maria! Thank you so much for your review and we are so glad you're enjoying our store! With regards to the free shipping offer, lowering the minimum is definitely one of our goals but being a relatively new business, it's still quite difficult for us to do so at the moment. We will definitely strive to offer this in the future, so please bear with us! :)

Classificada 5 em 5 estrelas

Such a beautiful brand!

As a Filipino-Australian, I'm always looking for Filipino beauty down here, but was having no luck for the longest time. Until I came across Cosy, sent them a message being grateful that they were a company who was stocking Filo Beauty for Australians, and met the sweetest owners of the brand!

They got my order shipped out so quickly and it was packaged absolutely beautifully, almost like a little present to myself.

I could not recommend this company enough!! Highly highly recommend <3

3 de agosto de 2022
logótipo da cosy australia

Resposta da cosy australia

Omg thank you so much for the kindest and sweetest review, Danica!!! <3 xx

Classificada 4 em 5 estrelas

Fast delivery

Fast delivery, and great range of Filipino makeup products. Wish there was some more skincare products. The packaging is sustainable but always so bulky and when I open it up, its usually packed with paper wrappers, I think they could improve the packaging while keeping the sustainability, Holla Bella does this great!

13 de julho de 2022
logótipo da cosy australia

Resposta da cosy australia

Hi Arilee, thank you for taking the time to give us feedback! We'll take into consideration your suggestion regarding adding more skincare products. Regarding the packaging, we use recycled paper to fill pockets of empty space in our large boxes to ensure the products inside stay secure and arrive safely to you. We'll strive to reduce our use of paper wrapper in the future or consider alternative packing solutions. Thank you again for the feedback!

Classificada 5 em 5 estrelas

Amazing service

Amazing service, extremely helpful customer service.

8 de julho de 2022
logótipo da cosy australia

Resposta da cosy australia

Thank you so much for your kind words Sarah! We can't wait to serve you again in the future.

Classificada 5 em 5 estrelas

Satisfied with the products

Satisfied with the products. The seller was very accommodating and help me rectify my order to avoid hassle.

2 de julho de 2022
logótipo da cosy australia

Resposta da cosy australia

It was our pleasure to assist you with your order, Mae! Thank you for taking the time to write us a kind review :)

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