logótipo da Exclusive Keys
Visitar o site

Exclusive Keys Opiniões 

183
•
TrustScore: 3.5 em 5

3,7

Loja de acessórios e equipamento para carros
Escreva uma opiniãoVisitar o site
Escreva uma opinião

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have received my order and I really appreciate your quality however it took a bit time but it healed my heart after I received it. It's really nice and the quality is amazing too. Same as the pictu... Ver mais

Classificada 3 em 5 estrelas

I thought it was a case and not a cover. Didn't really like hiding the physical key but then again I have never had to use one. My wife has a little trouble activating the buttons with her nails. I... Ver mais

Classificada 1 em 5 estrelas

I ordered and paid for 2 sets of exclusive keys covers on 22nd May 2026, it is now 9th August 2026 and I have not received anything. Their so called support team has emailed on 3 occasions apologising... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easy to order the correct model just by matching your model to the website picture. When I received the item I didn't realize it was all soft and flexible - excellent! Easy to install and won't crack... Ver mais

Informações sobre a empresa

  1. Loja de acessórios e equipamento para carros

Escrito pela empresa

Exclusive Keys is a leading international automotive accessories brand specializing in premium key covers designed to protect, personalize, and elevate the look of modern car keys. Founded in Spain and now serving customers worldwide through our global platform shopexclusivekeys.com, we have helped more than 100,000 customers enhance and protect their vehicle keys with products designed for hundreds of car models across multiple manufacturers. Our mission is simple: transform an everyday object into a premium accessory. By combining elegant design, durable materials, and precise fitment, our key covers provide both protection and style while maintaining full functionality of the original key. Today, Exclusive Keys serves customers across Europe, North America, Oceania, the Middle East, and many other international markets through localized shopping experiences, native-language support, and dedicated customer service. Customer satisfaction is at the core of everything we do. From secure payments and worldwide shipping to responsive after-sales support, we continuously invest in improving the customer experience and maintaining the highest standards of quality and transparency. As our brand continues to grow globally, we remain committed to delivering premium automotive accessories, reliable service, and a shopping experience trusted by drivers around the world.

Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

183 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 28% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(183)

183 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 1 em 5 estrelas

2019 Cadilac

2019 Cadilac. I ordered the 4 button keypad by mistake. I needed the 5 button. After waiting a few weeks the order finally arrived. I offered to return the item unopened and pay shipping both ways. I was told they couldn't do that.

13 de abril de 2026
Opinião espontânea
logótipo da Exclusive Keys

Resposta da Exclusive Keys

Hello Arnie,

Thank you for your feedback, and we’re sorry to hear about your experience.

As you mentioned, the 4-button and 5-button key versions are different models, and our covers are specifically designed to match each exact key type. For this reason, we include detailed images on our product pages to help customers select the correct version before ordering.

Regarding returns, as each order is processed and prepared individually, we are unfortunately not always able to accept returns in cases where the incorrect model was selected. However, we always aim to assist our customers by helping them identify the correct version for future orders.

We understand your frustration and appreciate your feedback, as it helps us continue improving both our communication and customer experience.

Best regards,
Exclusive Keys Support Team

Classificada 4 em 5 estrelas

My 2014 Ford Explorer Key Cover

The online ordering, selection of key covers, and pricing made it a great experience. My only reason for not making it 5 star was because it took 3 weeks to get delivered from the order date and never mentioned that it would be shipped from overseas.

17 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very nice tight fit

Very nice tight fit. Key ring was a bit harder to get on .other then that its been real nice. Will see how ware in pocket go's on the rubber cover.

13 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I gave the year in my car but making my…

I gave the year in my car but making my car they sent me the wrong key and then they wouldn’t return it so I could get the right one or get my money back. They told me that I would have to order the right one and pay for it all over again and lose my money on that one I will never do business with him ever again run run run

5 de abril de 2026
Opinião espontânea
logótipo da Exclusive Keys

Resposta da Exclusive Keys

Hello,

Thank you for your feedback, and we’re sorry to hear about your experience.

Our key covers are designed based on the exact shape of the key, not only the car’s make and year, as many vehicles can have multiple key variations. For this reason, we always provide detailed images on each product page so customers can match their key visually before placing an order.

In cases where a different model is selected, we still aim to assist our customers as much as possible by helping identify the correct version.

We’re sorry if there was any misunderstanding regarding the return or replacement process, as this is not the experience we want to provide. We would be happy to review your case again and find a fair solution.

Please contact our support team with your order details so we can assist you further.

Best regards,
Exclusive Keys Support Team

Classificada 2 em 5 estrelas

I received my key holders and my fob…

I received my key holders and my fob doesn’t work. My cases because I bought two of them are both not aligned with the fob. Spent nearly 40 bucks for nothing.

11 de abril de 2026
Opinião espontânea
logótipo da Exclusive Keys

Resposta da Exclusive Keys

Hello,

Thank you for your feedback, and we’re sorry to hear about your experience.

Our key covers are designed with a precise fit to ensure proper alignment and full button functionality. When the buttons do not align correctly or the fob doesn’t respond as expected, it is usually due to a mismatch between the key model and the selected cover, as even small differences in key versions can affect compatibility.

To help avoid this, we provide detailed images of each key model on the product page so customers can match their key before ordering.

That said, we completely understand your frustration and we’d like to make this right. Please contact our support team with a photo of your key, and we will assist you in identifying the correct model or provide a suitable solution.

We appreciate your feedback and the opportunity to resolve this for you.

Best regards,
Exclusive Keys Support Team

Classificada 1 em 5 estrelas

I received my order on 4-10-2026

I received my order on 4-10-2026. I was happy to see my order, unfortunately they will not lock and unlock my car doors. I have 2 messages to your support team but have not heard back. I would like to know how to return and get credit in my charge card. Thank you Susan Denman

10 de abril de 2026
Opinião espontânea
logótipo da Exclusive Keys

Resposta da Exclusive Keys

Hello Susan,

Thank you for your feedback, and we’re sorry to hear about your experience.

Our key covers are designed to allow full use of all buttons, so when the lock/unlock functions don’t respond properly, it is usually due to a mismatch between the key model and the selected cover, as even small differences in key versions can affect functionality.

We also sincerely apologize if you didn’t receive a response from our support team — this is not the level of service we aim to provide.

We’d really like to resolve this for you as quickly as possible. Please contact us again with a photo of your key, and we will assist you in finding the correct fit or arrange a suitable solution, including a return or refund if needed.

We appreciate your patience and the opportunity to make this right.

Best regards,
Exclusive Keys Support Team

Classificada 5 em 5 estrelas

Well Satisfied.

I received my package from Exclusive Keys and all I can say is WOW WOW better than I expected. The fit is spot on and the design is beautiful. I compared it today to a coworker who purchased a cover from Amazon and yeaaaa notttt my Exclusive Keys cover won hands down.

9 de abril de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais