Free Spirited Clothing Opiniões 

1840
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

In today's world, good customer services is lost art. I'm happy to report that it is alive and thriving at Free Spirited Clothing. I will always go out of my way to send compliments when I have recei... Ver mais

Classificada 4 em 5 estrelas

I find your website difficult to use. There should be a choice for me to say continue shopping instead of going back to the home page. Most websites have a Checkout selection. I don't see that eithe... Ver mais

Classificada 4 em 5 estrelas

I was randomly charged almost $30 without signing up for a subscription and it caused an overdraft in my account. At first it was an hassle getting money back, but eventually they did take care of the... Ver mais

Classificada 5 em 5 estrelas

I love the shirts I bought through Free Spirited. I had some issues with the subscription part (likely my fault for not reading the fine print), but Abby and the Support Team addressed my issues and... Ver mais

Informações sobre a empresa

  1. Loja de roupa
  2. Loja de vestidos
  3. Loja de roupa em tamanhos grandes
  4. Loja de t-shirts
  5. Loja de moda feminina

Escrito pela empresa

Free Spirited Clothing is the official store at ShopFreeSpirited.com for colorful tie-dye clothing, graphic tees, and boho-inspired apparel. Tie-dye is our roots, and our collection has grown from soft tie-dye shirts into a wider mix of feel-good styles, including tanks, v-necks, long sleeve tie-dye shirts, hoodies, sweatshirts, dresses, maxi dresses, seasonal graphic tees, and other bohemian clothing designed for everyday comfort and color. We focus on soft fabrics, vibrant designs, inclusive sizing, and easy-to-wear pieces that bring a relaxed, free-spirited look to everyday outfits. Customers shop Free Spirited Clothing for tie-dye tees, women’s tie-dye apparel, boho dresses, colorful tops, seasonal shirts, and casual clothing with a fun, expressive style. This Trustpilot profile represents the official Free Spirited Clothing store at ShopFreeSpirited.com. Customers may also know us as Shop Free Spirited, Free Spirited Co, or Free Spirit. Our support team helps with order questions, shipping, returns, exchanges, and Free Spirited Insiders membership questions.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1840)

1356 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Free Spirited - not a scam

Negative reviews about Free Spirited involve membership. If people read they should know what they are doing when they order. I personally loved my t-shirt - superior quality - which arrived 6 days after I ordered - super fast! When I contacted customer service about my membership status I got a prompt and thorough response. I'm sad I had to cancel membership as I'd definitely order more if work dress code hadn't changed!

29 de agosto de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Beware of membership scam

Free Spirited such a "free" membership into my order, then auto-renewed it at 2x the cost of my purchase. Customer service refused to cancel the charge.

Follow up: Free Spirited customer service replied with a full refund. Much appreciated.

13 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I absolutely HATED that I couldn't buy…

I absolutely HATED that I couldn't buy everything on your site!! But, maybe I will eventually. I bought 2 shirts and a bracelet, and all were very good quality. I got a mystery shirt, and the shirt that said "Tie dye is my Therapy." My only complaint is that shirt is not all tie-dyed, but it's just the letters that are. Otherwise, great product, great prices, and great company. We will definitely be purchasing more from these awesome folks!

24 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Customer Service is not Good!

They sent me 2 mystery shirts that were the same! Why would you do that! Disappointed customer here, if I want to return them, I have to pay for the shipping. Or they offered to give me 50% of what i paid to keep them. I wont buy from this company after that! Poor customer service.

17 de agosto de 2026
Opinião espontânea
logótipo da Free Spirited Clothing

Resposta da Free Spirited Clothing

Hi Ann,

Thank you for your feedback, and I’m sorry for the frustration and disappointment this experience has caused.

I also want to clarify how our Mystery Tees work. Mystery Tee designs rotate monthly, so customers who purchase multiple Mystery Tees during the same month may receive the same or similar design. We understand that this can be disappointing when you were hoping to receive different designs, and we’re always happy to help with an exchange when that happens.

We genuinely want to resolve your concerns. Our team has reached out to you five times since last Friday to obtain the information needed to locate your account and assist you, but unfortunately, we have not yet received the requested details.

Please contact us at support@shopfreespirited.com with your order number or the email address used for your order. Once we can locate the account, we’ll be happy to review everything and work toward a resolution.

Best,

Abby
Customer Support Manager
Free Spirited Clothing
ShopFreeSpirited.com

Classificada 5 em 5 estrelas

Absolutely love this company

Absolutely love this company! I had a question about the products and sent an email and within minutes had a response! Fast and friendly is an understatement, they went above and beyond my expectations! Shipping of my order was just as fast. This will be my go to place from now on..

25 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Automatic Membership Charges

This tie-dyed clothing company has an odd and deceptive practice of automatically enrolling you into a buyers membership club. I purchased 2 t-shirts via a Facebook ad for $30, received them and was charged accordingly. However, they then proceeding to set up a recurring monthly charge for $24.95 against my credit card. While their products are nice, the practice is deceptive. I have cancel/replace my credit card and am awaiting refunds to be processed. T-shirts are easy to find and buy online and I would NOT recommend choosing to do business with this company.

31 de maio de 2026
Opinião espontânea
logótipo da Free Spirited Clothing

Resposta da Free Spirited Clothing

Hi Paula,

Thank you for sharing your feedback, and I’m sorry for the frustration this experience caused.

The Free Spirited Insiders membership is disclosed throughout our website and is also presented during checkout. That said, I understand that it may not have felt clear to you at the time of purchase.

We reviewed your account and confirmed that the membership has been canceled and the charges have been fully refunded. We have also attempted to reach you five times since last week to follow up and make sure everything was resolved, but unfortunately, we have not heard back.

We’re sorry again for the experience and are glad we were able to resolve the charges on our end.

Best,

Abby
Customer Support Manager
Free Spirited Clothing
ShopFreeSpirited.com

Classificada 5 em 5 estrelas

Soft, high-quality, beautiful tee!

I took advantage of the free mystery t-shirt offer (just had to pay shipping) and I happened to get a t-shirt with a color combo I normally wouldn't order, but I actually love it!! I got tie dye light blue, light green and light gray and it's so pretty! The t-shirt is high quality material and so comfy!

4 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I accidentally purchased a membership…

I accidentally purchased a membership from Free Spirited Clothing. I sent a message immediately stating that I had made an accident and could they please refund the money to me. Which they did within 8 hrs. They were very professional & very prompt!

24 de agosto de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Selling Chinese knockoffs as hand dyed…

Selling Chinese knockoffs as hand dyed Gildans and discreetly sign you up for a subscription service. Fake

20 de agosto de 2026
Opinião espontânea
logótipo da Free Spirited Clothing

Resposta da Free Spirited Clothing

Hi Ken,

Thank you for your feedback, and I’m sorry for the frustration behind your review.

Our shirts are hand dyed, and we take claims about the authenticity of our products very seriously. We also want to address your concerns about the membership directly rather than leave them unresolved.

Our team has been trying to obtain the information needed to locate your order and account, but we have not yet received those details.

Please contact us at support@shopfreespirited.com with the email address used for your order or your order number so we can review everything properly and work toward a resolution.

Best,

Abby
Customer Support Manager
Free Spirited Clothing
ShopFreeSpirited.com

Classificada 5 em 5 estrelas

Free Spirit

Thank you for understanding my situation & making an accommodation for me. I really appreciate it. I would definitely recommend friends & family to purchase from Free Spirited Clothing.

20 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scam "Membership" and poor sizing/quality

The sizes run extremely small (you need to order at least 2 sizes larger than what you normally would wear). The material/quality isn't so great, either.

But most important to know... they scam you by sneakily auto-enrolling you in a "membership" program upon checkout. It wasn't until several months later that I realized they had been billing my credit card $24.95 every month. The most expensive tie-dye shirts I've ever bought.. $100+ in "membership" plus my original $54 purchase for a couple of shirts. Had to report the membership fee as fraud to my credit card company because I had used apple pay and had no account/way to cancel the "membership". It created quite a hassle, too, because it caused my apple pay to have to be disabled for a period of time while my credit card was changed out.

Note to self - never again with small companies... just going to use Amazon. Screw the little guy who screwed me.

23 de agosto de 2026
Opinião espontânea
logótipo da Free Spirited Clothing

Resposta da Free Spirited Clothing

Hi,

Thank you for sharing your feedback, and I’m sorry for the frustration you experienced with the sizing, quality, and membership charges.

We have been trying to reach you to obtain the information needed to locate your account and properly review the charges, but unfortunately, we have not received the requested details.

The Free Spirited Insiders membership is disclosed throughout our website and during checkout, but we understand that it may not have felt clear to you at the time of purchase.

Please email us at support@shopfreespirited.com with the email address used for your order or your order number. Once we can locate the account, we’ll be happy to review the membership, the charges, and your product concerns and work toward a resolution.

Best,

Abby
Customer Support Manager
Free Spirited Clothing
ShopFreeSpirited.com

Classificada 1 em 5 estrelas

This company knows what it's doing: membership trap

Despite suggesting their membership trap was clearly labeled, I never saw it presented plainly on Free Spirited's site while taking time to order. Further, if your Terms and Service has to start with a highlighted box saying that customers agree to not sue, there's a trust problem and you're fully aware as a company that your business practices are deceitful. Will NOT be buying from this disreputable company again.

26 de maio de 2026
Opinião espontânea
logótipo da Free Spirited Clothing

Resposta da Free Spirited Clothing

Hi Paul,

Thank you for sharing your concerns, and I’m sorry for the frustration this experience has caused.

We have tried reaching out to you several times directly to address your concerns and make sure this was resolved. Your Free Spirited Insiders membership has been canceled, and the membership charges have been fully refunded to your original payment method.

The membership is presented throughout our website and during checkout, though we understand that it may not have felt clear to you when you placed your order.

We’re sorry again for the experience and hope our efforts to reach you and provide a full refund demonstrate our commitment to resolving your concerns.

Best,

Abby
Customer Support Manager
Free Spirited Clothing
ShopFreeSpirited.com

Classificada 1 em 5 estrelas

Unhappy with quality and service.

I didn't read the 'fine print' because there wasn't any but they do not offer free returns for refunds. In addition, the materials advertised as 'soft' are not, and the fit is questionable. Will not be ordering again. I'm positive this will not be shared with potential customers

23 de agosto de 2026
Opinião espontânea
logótipo da Free Spirited Clothing

Resposta da Free Spirited Clothing

Hi Kandy,

Thank you for your feedback, and I’m sorry you were disappointed with both the shirts and your experience with us.

We have been trying to obtain the information needed to locate your order so we can help resolve this. We’re absolutely willing to work with you, including reviewing a refund or providing a return label where appropriate.

Please reach out to us at **[support@shopfreespirited.com](mailto:support@shopfreespirited.com)** with your order information. We’d genuinely appreciate the opportunity to make this right rather than leave you feeling that there are no options available.

Best,

Abby
Customer Support Manager
Free Spirited Clothing
ShopFreeSpirited.com

Classificada 5 em 5 estrelas

Received a great tye-dye shirt for a…

Received a great tye-dye shirt for a super price.
Then a few weeks later, I got another shirt in the mail - not sure if it was a "freebie" - so I checked it out and I didn't have to pay for it. It was a give-away, I think, and a cool shirt about being KIND.
Nice customer service!

19 de agosto de 2026
Opinião espontânea

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