In today's world, good customer services is lost art. I'm happy to report that it is alive and thriving at Free Spirited Clothing. I will always go out of my way to send compliments when I have recei... Ver mais
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Leia as opiniões dos outros
I find your website difficult to use. There should be a choice for me to say continue shopping instead of going back to the home page. Most websites have a Checkout selection. I don't see that eithe... Ver mais
I was randomly charged almost $30 without signing up for a subscription and it caused an overdraft in my account. At first it was an hassle getting money back, but eventually they did take care of the... Ver mais
I love the shirts I bought through Free Spirited. I had some issues with the subscription part (likely my fault for not reading the fine print), but Abby and the Support Team addressed my issues and... Ver mais
Informações sobre a empresa
Escrito pela empresa
Free Spirited Clothing is the official store at ShopFreeSpirited.com for colorful tie-dye clothing, graphic tees, and boho-inspired apparel. Tie-dye is our roots, and our collection has grown from soft tie-dye shirts into a wider mix of feel-good styles, including tanks, v-necks, long sleeve tie-dye shirts, hoodies, sweatshirts, dresses, maxi dresses, seasonal graphic tees, and other bohemian clothing designed for everyday comfort and color. We focus on soft fabrics, vibrant designs, inclusive sizing, and easy-to-wear pieces that bring a relaxed, free-spirited look to everyday outfits. Customers shop Free Spirited Clothing for tie-dye tees, women’s tie-dye apparel, boho dresses, colorful tops, seasonal shirts, and casual clothing with a fun, expressive style. This Trustpilot profile represents the official Free Spirited Clothing store at ShopFreeSpirited.com. Customers may also know us as Shop Free Spirited, Free Spirited Co, or Free Spirit. Our support team helps with order questions, shipping, returns, exchanges, and Free Spirited Insiders membership questions.
Informações de contacto
25 Southeast 2nd ave ste 550 #112, 33131, Miami, Estados Unidos da América
- 252-597-9371
- support@shopfreespirited.com
- shopfreespirited.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Free Spirited - not a scam
Negative reviews about Free Spirited involve membership. If people read they should know what they are doing when they order. I personally loved my t-shirt - superior quality - which arrived 6 days after I ordered - super fast! When I contacted customer service about my membership status I got a prompt and thorough response. I'm sad I had to cancel membership as I'd definitely order more if work dress code hadn't changed!
Very helpful I’m resolving my issue and…
Very helpful in resolving my issue and finding a resolution. Went out of the way to make it easy for me. Very hands on with communication back and forth.Good job 👏🏽
Beware of membership scam
Free Spirited such a "free" membership into my order, then auto-renewed it at 2x the cost of my purchase. Customer service refused to cancel the charge.
Follow up: Free Spirited customer service replied with a full refund. Much appreciated.
I absolutely HATED that I couldn't buy…
I absolutely HATED that I couldn't buy everything on your site!! But, maybe I will eventually. I bought 2 shirts and a bracelet, and all were very good quality. I got a mystery shirt, and the shirt that said "Tie dye is my Therapy." My only complaint is that shirt is not all tie-dyed, but it's just the letters that are. Otherwise, great product, great prices, and great company. We will definitely be purchasing more from these awesome folks!
Customer Service is not Good!
They sent me 2 mystery shirts that were the same! Why would you do that! Disappointed customer here, if I want to return them, I have to pay for the shipping. Or they offered to give me 50% of what i paid to keep them. I wont buy from this company after that! Poor customer service.

Resposta da Free Spirited Clothing
Absolutely love this company
Absolutely love this company! I had a question about the products and sent an email and within minutes had a response! Fast and friendly is an understatement, they went above and beyond my expectations! Shipping of my order was just as fast. This will be my go to place from now on..
Automatic Membership Charges
This tie-dyed clothing company has an odd and deceptive practice of automatically enrolling you into a buyers membership club. I purchased 2 t-shirts via a Facebook ad for $30, received them and was charged accordingly. However, they then proceeding to set up a recurring monthly charge for $24.95 against my credit card. While their products are nice, the practice is deceptive. I have cancel/replace my credit card and am awaiting refunds to be processed. T-shirts are easy to find and buy online and I would NOT recommend choosing to do business with this company.

Resposta da Free Spirited Clothing
These shirts are amazing
These shirts are amazing! The colors are vibrant, the shirt (pre-dried 😊) was super soft & comfortable. Plus, the fact that it showed up just 4 days after I put in the order!
Soft, high-quality, beautiful tee!
I took advantage of the free mystery t-shirt offer (just had to pay shipping) and I happened to get a t-shirt with a color combo I normally wouldn't order, but I actually love it!! I got tie dye light blue, light green and light gray and it's so pretty! The t-shirt is high quality material and so comfy!
I accidentally purchased a membership…
I accidentally purchased a membership from Free Spirited Clothing. I sent a message immediately stating that I had made an accident and could they please refund the money to me. Which they did within 8 hrs. They were very professional & very prompt!
The quality
The quantity, quality and quickness of shipping was all excellent.
Selling Chinese knockoffs as hand dyed…
Selling Chinese knockoffs as hand dyed Gildans and discreetly sign you up for a subscription service. Fake

Resposta da Free Spirited Clothing
Free Spirit
Thank you for understanding my situation & making an accommodation for me. I really appreciate it. I would definitely recommend friends & family to purchase from Free Spirited Clothing.
The person went out of their way to get…
The person went out of their way to get all my concerns dealt with. in a fast manner. And gave me a gift card for the remaining balance of my credit.
Charlene was excellent and handled my…
Charlene was excellent and handled my problem right away!
Scam "Membership" and poor sizing/quality
The sizes run extremely small (you need to order at least 2 sizes larger than what you normally would wear). The material/quality isn't so great, either.
But most important to know... they scam you by sneakily auto-enrolling you in a "membership" program upon checkout. It wasn't until several months later that I realized they had been billing my credit card $24.95 every month. The most expensive tie-dye shirts I've ever bought.. $100+ in "membership" plus my original $54 purchase for a couple of shirts. Had to report the membership fee as fraud to my credit card company because I had used apple pay and had no account/way to cancel the "membership". It created quite a hassle, too, because it caused my apple pay to have to be disabled for a period of time while my credit card was changed out.
Note to self - never again with small companies... just going to use Amazon. Screw the little guy who screwed me.

Resposta da Free Spirited Clothing
Thanks helpful customer service
Thanks, they were very helpful when I didn’t realize I was signing up for a subscription, and did make it right fairly easily. Thanks
This company knows what it's doing: membership trap
Despite suggesting their membership trap was clearly labeled, I never saw it presented plainly on Free Spirited's site while taking time to order. Further, if your Terms and Service has to start with a highlighted box saying that customers agree to not sue, there's a trust problem and you're fully aware as a company that your business practices are deceitful. Will NOT be buying from this disreputable company again.

Resposta da Free Spirited Clothing
Unhappy with quality and service.
I didn't read the 'fine print' because there wasn't any but they do not offer free returns for refunds. In addition, the materials advertised as 'soft' are not, and the fit is questionable. Will not be ordering again. I'm positive this will not be shared with potential customers

Resposta da Free Spirited Clothing
Received a great tye-dye shirt for a…
Received a great tye-dye shirt for a super price.
Then a few weeks later, I got another shirt in the mail - not sure if it was a "freebie" - so I checked it out and I didn't have to pay for it. It was a give-away, I think, and a cool shirt about being KIND.
Nice customer service!
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