Free Spirited Clothing Opiniões 

1841
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

I find your website difficult to use. There should be a choice for me to say continue shopping instead of going back to the home page. Most websites have a Checkout selection. I don't see that eithe... Ver mais

Classificada 5 em 5 estrelas

In today's world, good customer services is lost art. I'm happy to report that it is alive and thriving at Free Spirited Clothing. I will always go out of my way to send compliments when I have recei... Ver mais

Classificada 5 em 5 estrelas

Immediately after placing my order I realized the address linked to my Apple Pay was incorrect and I emailed to make the change. Marc was very quick and prompt to reply to me making the correction so... Ver mais

Classificada 4 em 5 estrelas

I was randomly charged almost $30 without signing up for a subscription and it caused an overdraft in my account. At first it was an hassle getting money back, but eventually they did take care of the... Ver mais

Informações sobre a empresa

  1. Loja de roupa
  2. Loja de vestidos
  3. Loja de roupa em tamanhos grandes
  4. Loja de t-shirts
  5. Loja de moda feminina

Escrito pela empresa

Free Spirited Clothing is the official store at ShopFreeSpirited.com for colorful tie-dye clothing, graphic tees, and boho-inspired apparel. Tie-dye is our roots, and our collection has grown from soft tie-dye shirts into a wider mix of feel-good styles, including tanks, v-necks, long sleeve tie-dye shirts, hoodies, sweatshirts, dresses, maxi dresses, seasonal graphic tees, and other bohemian clothing designed for everyday comfort and color. We focus on soft fabrics, vibrant designs, inclusive sizing, and easy-to-wear pieces that bring a relaxed, free-spirited look to everyday outfits. Customers shop Free Spirited Clothing for tie-dye tees, women’s tie-dye apparel, boho dresses, colorful tops, seasonal shirts, and casual clothing with a fun, expressive style. This Trustpilot profile represents the official Free Spirited Clothing store at ShopFreeSpirited.com. Customers may also know us as Shop Free Spirited, Free Spirited Co, or Free Spirit. Our support team helps with order questions, shipping, returns, exchanges, and Free Spirited Insiders membership questions.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1841)

1356 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Valerie made my experience a 5 star…

Valerie made my experience a 5 star experience! She helped me pick out my remaining 3 shirts on my order! Just received yesterday and they’re all perfect! Thank you Valerie for your excellent customer service!!

30 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

I had the nicest customer service person that helped me out so much. She returned all my messages very fast. I found her to be very warm, and very caring, and very helpful. I am very impressed by the service I received. Keep up the good work!

29 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Beware of a $24.95 per month membership…

Beware of a $24.95 per month membership fee they tack on monthly when you place an order! No only unethical, this is Criminal! I really like their tshirts, but when I discovered this hidden fee I have been charged for months now, but just recently caught, I will never buy from here again! Look at BBB, so many complaints! Major Scam! Beware!

30 de julho de 2026
Opinião espontânea
logótipo da Free Spirited Clothing

Resposta da Free Spirited Clothing

Hi Janice,

We’re sorry to hear about your frustration and appreciate you sharing that you liked the shirts.

We want to clarify that the charge referenced was related to the Free Spirited Insiders Membership. The membership details, including the recurring monthly fee, are disclosed on our website and during checkout before an order is completed.

We understand that you were not expecting the membership charges, and we apologize for any confusion this caused. Our team has been trying to reach you to request the information needed to locate and review your account, but we have not yet received the details needed to move forward.

Please contact our support team directly with your order information or the email address used at checkout so we can review your account, confirm the membership status, and assist with the next steps.

Best,

Abby
Customer Support Manager
Free Spirited Clothing
ShopFreeSpirited.com

Classificada 5 em 5 estrelas

Fast and Friendly

I looked at the map where my t-shirts are being sent and was concerned because it didn't show where I lived 😆Erich answered my note right away + assured me if the address was right all was well! I'm really excited because if the t-shirts are as good as the customer service I'll be coming back again!

28 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Shady business tactics

Shady business tactics

I purchased two shirts from this company and received them. However, I was not blatantly aware that just by PURCHASING a product that I would be signed up for a monthly 'membership'. I requested that it be refunded. now we wait to see if it is actually refunded. This is a shady business tactic. DO NOT ORDER FROM THEM!

2 de julho de 2026
Opinião espontânea
logótipo da Free Spirited Clothing

Resposta da Free Spirited Clothing

Hi Jim,

We’re sorry for the frustration. The membership details and applicable charges are provided on our website and displayed during checkout before an order is completed. We’ve reached out to you through this review platform to look into your concerns, but we haven’t received the information needed to locate your account.

Please respond to our request with your order number and the email address used for the purchase so we can investigate and resolve this promptly.

Best,

Abby
Customer Support Manager
FreeSpirited Clothing
shopfreespirited.com

Classificada 5 em 5 estrelas

I really like the shirts

I really like the shirts! Soft, colorful and priced right. The customer support staff is kind and efficient. Valerie went above and beyond to help the customer. Great company!

26 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Prompt reply concerning a return

I contacted customer service regarding an issue about sizing, I received a confirmation email immediately. The next day I received an email from Erich with information regarding the different options I had for returning or keeping my shirt. I have never had a company offer 3 different options for handling the return. I appreciate the fact that there were other choices than just a return.

28 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

The product that I purchased was exactly what I wanted and expected.
I had an issue with my subscription after my purchase. It was handled quickly and was resolved. The customer service that I received was really good and much appreciated!

23 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great products

Great products! Very quick shipping. When I had issues ordering I emailed and they responded promptly and helped me navigate my issues.

27 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great tshirts!

Great tshirts! I’ve purchased them on several occasions and can’t wait to see what they come up with next. Their customer service is amazing, and you don’t find it like that much anymore.

15 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

BEWARE

BEWARE! I thought I was only ordering some cute t-shirts, but evidently there was fine print that signed me up for a subscription I did NOT want at $25 per month. Unfortunately I did not notice it for a couple of months so I am out $75 dollars for nothing. I am disputing with my credit card company.

25 de junho de 2026
Opinião espontânea
logótipo da Free Spirited Clothing

Resposta da Free Spirited Clothing

Hi MJ,

We're sorry to hear that this was your experience.

We'd like to clarify that we've made multiple attempts to reach you to help resolve this matter and requested your information so we could locate your account, cancel the membership, and process any eligible refund.

Unfortunately, we never received a response with the information needed to assist you.

We also want to clarify that the Free Spirited Insiders membership is disclosed on our website and again during checkout before an order is completed.

Our goal has always been to resolve concerns as quickly as possible, and we're still more than happy to help. If you contact us directly with the email address used for your purchase, we'll gladly review your account and assist you with any eligible resolution.

Abby
Customer Support Manager
FreeSpirited Clothing

Classificada 5 em 5 estrelas

Did I Say Damn Good Service

Dealing with Free Spirited is like walking into an Ashram.
Quiet and you know you will get what you need.

And for the Deadheads in your life, your shopping days are over. It's like Alice's Restaurant. You can get everything you want,excepting Alice.

26 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I had ordered a T-shirt while I was traveling

I had ordered a T-shirt while I was traveling in the car and I had left off the M in my email address. I contacted support and Charlene helped me find the order. She corrected the email address and my T-shirt is on the way to me. I am very thankful and appreciate all the time and effort she put into finding my order and I look forward to ordering from Free Spirit again.

23 de julho de 2026
Opinião espontânea

A Experiência Trustpilot

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