Shortcourses.com.au Opiniões 733

TrustScore: 3.5 em 5

3,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

It's difficult to write about this as im currently just inquiring about Indigenous studies entails. Cannot seem to find anything that explains this to me clearly

Classificada 5 em 5 estrelas

A great source for finding a course in your chosen career or wishing to change to a new vocation. Easily accessible, very supportive and flexible with giving you any help or advice along the way. You... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Pretty useless really. Clicked on the link to receive more info about three short courses, largely because the website doesn’t mention costs. One no reply. One, provided useless information about bein... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Once I completed my inquiry I very quickly received a call from Trent who explained everything and discussed what I wanted out of a course and then decided which to recommend. Then, my tutor, Elanora... Ver mais

Informações sobre a empresa

  1. Educação e formação

Informação fornecida por diversas fontes externas

Shortcourses.com.au is Australia's most comprehensive short courses website. We are a team with a passion for education. Our aim is to bring you the best education content possible.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

733 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Asked for info via email

Asked for info via email, was ignored. Repeated requests from them for a callback after explicitly requesting info via email.

11 de junho de 2022
logótipo da Shortcourses.com.au

Resposta da Shortcourses.com.au

Hi there,

We are sorry to hear that you have had a negative experience using our services.

If you would like to discuss this matter further, please contact us via the form linked below.

https://www.shortcourses.com.au/contact/?utm_source=trustpilot&utm_medium=review_response

Warm regards,
Customer Service

Classificada 1 em 5 estrelas

This is the second review for this…

This is the second review for this company following the second time I have tried to use the site to obtain the information I need.The info I need is the cost of the course and individual units. Apparently you can only obtain this by having someone call you. This should not be necessary it should be included in the course guide which is very sketchy.

7 de junho de 2022
logótipo da Shortcourses.com.au

Resposta da Shortcourses.com.au

Hi Fiona,

We are sorry to hear that you have had a negative experience using our services.

If you would like to discuss this matter further, please contact us via the form linked below.

https://www.shortcourses.com.au/contact/?utm_source=trustpilot&utm_medium=review_response

Warm regards,
Customer Service

Classificada 1 em 5 estrelas

Unhappy customer

I asked that I only be contacted by email and was contacted by phone. I replied that I’m not available by phone & only require the by email, the price at this stage. Did not receive email. Given up

6 de junho de 2022
logótipo da Shortcourses.com.au

Resposta da Shortcourses.com.au

Hi Marg,

We are sorry to hear that you have had a negative experience using our services.

If you would like to discuss this matter further, please contact us via the form linked below.

https://www.shortcourses.com.au/contact/?utm_source=trustpilot&utm_medium=review_response

Warm regards,
Customer Service

Classificada 1 em 5 estrelas

Impossible to get a price on the course…

Impossible to get a price on the course I wanted. Had to register, was emailed a 27 page brochure which was full of pretty pictures but no breakdown on costs.

Ironic, as it was a User Experience course.

I have received four emails now, yet I am unable to give this particular course to my employer to consider enrolling me in - as it is unclear how much it costs.

31 de maio de 2022
logótipo da Shortcourses.com.au

Resposta da Shortcourses.com.au

Hi Brian,

We are sorry to hear that you have had a negative experience using our services.

If you would like to discuss this matter further, please contact us via the form linked below.

https://www.shortcourses.com.au/contact/?utm_source=trustpilot&utm_medium=review_response

Warm regards,
Customer Service

Classificada 2 em 5 estrelas

I was very interested but due to being…

I was very interested but due to being hacked I did not and do not as yet have the funds which is no fault of theirs. As well as this my phone was down so they contacted me via email when the phone started working again. They seem professional and I will be taking this course further down the road.

22 de maio de 2022
logótipo da Shortcourses.com.au

Resposta da Shortcourses.com.au

Hi Robyn,

We are sorry to hear that you have had a negative experience using our services.

If you would like to discuss this matter further, please contact us via the form linked below.

https://www.shortcourses.com.au/contact/?utm_source=trustpilot&utm_medium=review_response

Warm regards,
Customer Service

Classificada 2 em 5 estrelas

Why did I have to sign up for an…

Why did I have to sign up for an account simply to see the full details of the courses?

Now I get spam messages in my email and asked to do surveys like this one.

Your courses are really expensive as well.

14 de maio de 2022
logótipo da Shortcourses.com.au

Resposta da Shortcourses.com.au

Hi Sean,

We are sorry to hear that you have had a negative experience using our services.

If you would like to discuss this matter further, please contact us via the form linked below.

https://www.shortcourses.com.au/contact/?utm_source=trustpilot&utm_medium=review_response

Warm regards,
Customer Service

Classificada 1 em 5 estrelas

Unresponsive

Would not provide a price for the course despite being asked twice. Directed me to call a consultant even though I had made clear that I am not looking at enrolling right now as I am currently studying and just wanted to figure out whether I might enrol after my current course. Eventually gave me a webpage to look at, still no cost. Not interested in being put through the hard sell if the only option is to call a consultant. If they can't even respond properly to enquiries I can't imagine how rubbish the courses will be.

8 de maio de 2022
logótipo da Shortcourses.com.au

Resposta da Shortcourses.com.au

Hi there,

We are sorry to hear that you have had a negative experience using our services.

If you would like to follow up on your concerns, please contact us via the link below.

https://www.shortcourses.com.au/contact/?utm_source=trustpilot&utm_medium=review_response

Warm regards,
Customer Service

Classificada 2 em 5 estrelas

Disappointed

I was very specific in my message section of the enquiry, email only because I had to leave both email and phone or I couldn't submit my enquiry and business hours when customer service would call I am at work. A call centre staff member called me at work across two days. The first I ignored, the second I answered because I needed it to stop. And was told (condescendingly) that I could have just left an email and they don't get the message section where she is. It put me off and so I was curt with her and am now discouraged from using your service. I have run a webpage before and I know how forms come through. If the people servicing the enquiries don't get all the info then theres something wrong with the system or your rep ignored the message and just called. Either way it looks unprofessional.

3 de maio de 2022
logótipo da Shortcourses.com.au

Resposta da Shortcourses.com.au

Hi there,

We are sorry to hear that you have had a negative experience using our services.

If you would like to follow up on your concerns, please contact us via the link below.

https://www.shortcourses.com.au/contact/?utm_source=trustpilot&utm_medium=review_response

Warm regards,
Customer Service

Classificada 1 em 5 estrelas

All I want is the cost

All I want is the cost. Can't get that answer. Don't bother

28 de abril de 2022
logótipo da Shortcourses.com.au

Resposta da Shortcourses.com.au

Hi there,

We are sorry to hear that you have had a negative experience using our services.

If you would like to follow up on your concerns, please contact us via the link below and share the details of your initial course enquiry including the course and provider name.

https://www.shortcourses.com.au/contact/?utm_source=trustpilot&utm_medium=review_response

Warm regards,
Customer Service

Classificada 5 em 5 estrelas

So easy

So easy, Friendly staff. Cant wait to start.
Thank you for everything.

24 de abril de 2022
Classificada 1 em 5 estrelas

Hpmmm

Don't call back when they say. I'll find some place else to do a course.

20 de abril de 2022
logótipo da Shortcourses.com.au

Resposta da Shortcourses.com.au

Hi Charlie,

We are sorry to hear that you have had a negative experience using our services.

If you would like to follow up on your concerns, please contact us via the link below and share the details of your initial course enquiry including the course and provider name.

https://www.shortcourses.com.au/contact/?utm_source=trustpilot&utm_medium=review_response

Warm regards,
Customer Service


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