As a new user to shortform i am very happy with how the app is presented and how easy it is to use. The in - app navigation is straight forward and informative. Having the tools to be able to scan t... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I think the form is good. I just don’t find a lot of the content useful. It has allowed me to scan a lot of material though, so I think it does its job. I need to find a better way of answering t... Ver mais
I was treated with exceptional customer service! They have an outstanding product that really helped me learn more about subjects that interested me from the most credible books.
I love Shortform! As an author and transformational coach, I read over two books per week because I believe great books—when applied—can radically transform our lives and work. Shortform helps me quic... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Shortform has the world's best guides to bestsellers and non-fiction books. Learn faster and better.
Informações de contacto
2027 W. Division St #202, 60622, Chicago, Estados Unidos da América
- help@shortform.com
- shortform.com
4,2
Bom
960 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 38% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
excellent UI/UX east to read with lot…
excellent UI/UX easy to read with lot of options to choose categories from.
31 de março de 2025
Resposta da Shortform
Thank you for your kind words! We're thrilled to hear you're enjoying the user-friendly interface and the wide range of categories. We strive to make our platform as intuitive and comprehensive as possible.
I found shortform very responsive to my…
I found shortform very responsive to my query and the most thorough summaries
31 de março de 2025
Opinião espontânea
Resposta da Shortform
Thank you for your kind words! We're thrilled to hear that you found our summaries helpful and our team responsive. We strive to provide the best possible experience for our users.
I just started using short form and I…
I just started using short form and I absolutely love how it's set up
28 de março de 2025
Resposta da Shortform
Thank you for your kind words! We're thrilled to hear you're enjoying the short form feature. We're always working to improve our platform and appreciate your feedback.
I like the descriptive summary and per…
I like the descriptive summary and per chapter review as well
24 de março de 2025
Resposta da Shortform
We appreciate your kind words and are glad you found the descriptive summary and per chapter review helpful.
Prompt response to problem while using short form extension
When using the short form extension to summarise material in a political video, I found I couldn't erase this material when I wanted to move on to the next video. I asked short form to help with this and they very quickly suggested that I refresh the page when I moved to the next video and this worked.
20 de março de 2025
Opinião espontânea
Resposta da Shortform
We appreciate you taking the time to share your experience. We understand the frustration of encountering unexpected behavior while using our platform. It's great to hear that refreshing the page resolved the issue. We're always striving to improve our user experience and will take your feedback into consideration as we continue to develop our features.
Great Content, Great Commentary
Great Content, Great Commentary - has greatly accelerated my desire to continue learning.
18 de março de 2025
Resposta da Shortform
We appreciate your kind words and are thrilled to hear that our content has been so impactful for you. It's wonderful to know that our commentary has sparked your passion for learning.
Resposta da Shortform
We understand your frustration with the current download limit. We value your feedback and will use it to improve our services.
While the service is valuable
While the service is valuable; it would be good that loyal customers are given a discount on annual plans instead of risking losing another paying customer
10 de março de 2025
Resposta da Shortform
We appreciate your feedback and understand your perspective on loyalty programs. We value your continued support and are always looking for ways to improve our offerings.
Positive experience
Short form is very easy to use. I was able to find a summary for a book that I could not find on any other summary site. Additionally, when I had a billing issue,
I was able to resolve it to my satisfaction.
11 de março de 2025
Opinião espontânea
Resposta da Shortform
We appreciate your kind words and are thrilled to hear that you found our short form easy to use and helpful in finding the book summary you needed. We're also glad that you were able to resolve your billing issue to your satisfaction. Your feedback is valuable to us as we strive to provide the best possible experience for our users.
Great Support
The Shortform support team is amazing. They are very responsive and are great at fixing issues.
12 de março de 2025
Opinião espontânea
Resposta da Shortform
We're so glad to hear that you had a positive experience with our support team. We strive to provide excellent customer service and appreciate your feedback.
not enough books to begin with and not…
not enough books to begin with and not enough fashion books
10 de janeiro de 2025
Resposta da Shortform
We appreciate you taking the time to share your feedback. We understand your disappointment with the selection of books, especially the lack of fashion titles. We're always working to improve our inventory and will take your suggestions into consideration.
Shortform is an awesome resource of…books, articles and podcasts
Shortform is an awesome resource of guides for books, articles, podcasts and more! They summarize and editorialize in a way that makes for easy, fast reading that I might otherwise skip altogether. And if they do not have a guide you are looking for in their library, you can easily ask them and they respond quickly and effectively. Most times they will get what I ask about in about one week. Shortform is a great value for all types of readers!
1 de março de 2025
Opinião espontânea
Resposta da Shortform
We appreciate your kind words and are thrilled to hear that you find Shortform a valuable resource. We strive to provide concise and insightful summaries that make it easier to engage with a wide range of content. We're also glad you've found our customer service responsive and helpful. Your positive feedback motivates us to continue providing high-quality summaries and excellent support.
I do not recommend
I do not recommend. I canceled trial subscription and they continued to renew.
On same day I saw they withdrew $24, I tried again. They only stated they would return 50 percent.
Service and quality better with blinkest.
1 de março de 2025
Opinião espontânea
Resposta da Shortform
We understand your frustration with the recent charges. We're committed to providing a positive experience for all our customers. We'll investigate this matter further to ensure this doesn't happen again. We appreciate your feedback and will use it to improve our services.
The only summaries of enough quality to be worth your time.
Summaries are only worth it if they are made with the same quality and care as the original sources. Shortform’s summaries are fantastic and meticulous (something that other well-known summary services do not achieve). Plus, their summaries include commentary/notes from the Shortform team that add complementing/contrasting ideas from other authors, or noting when an idea is controversial, lacking evidence, etc. 100% would recommend.
26 de fevereiro de 2025
Resposta da Shortform
Thank you for your kind words and for taking the time to share your experience. We truly appreciate your feedback and are thrilled to hear that you find our summaries to be of high quality and value. We strive to provide our users with insightful and comprehensive summaries that capture the essence of the original source material. We are also pleased that you find our commentary and notes to be helpful and enriching. Your positive feedback is a testament to our commitment to delivering exceptional content and service.
Great service from the beginning when I…
Great service from the beginning when I first subscribed to the end when I left. I had an issue with billing that customer service jumped on quickly and resolved, demonstrating you’re as valued when you leave as when you join. 👍
26 de fevereiro de 2025
Opinião espontânea
Resposta da Shortform
We appreciate you taking the time to share your positive experience. We're thrilled to hear that you had such a great experience with our service, from your initial subscription to your departure. It's wonderful to know that our customer service team was able to quickly resolve your billing issue and that you felt valued throughout your time with us.
Great product and customer service
Great product and customer service. I had an issue and customer service solved quickly and fairly
24 de fevereiro de 2025
Opinião espontânea
Resposta da Shortform
Thank you for your kind words! We're thrilled to hear you had a positive experience with our product and customer service. We strive to provide excellent service and are happy to know we met your expectations.
I love Shortform
I love Shortform! I have been a user of competitive services like Blinkist. Shortform’s book summaries are much better. They hit the right points and provide a more accurate summary of the main ideas. It’s not cheap but worth it!
24 de fevereiro de 2025
Opinião espontânea
Resposta da Shortform
Thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that you find our book summaries to be insightful and helpful. We strive to provide accurate and engaging summaries that capture the essence of each book. We appreciate your feedback and will continue to work hard to deliver the best possible experience for our users.
I had an issue with an unauthorized…
I had an issue with an unauthorized charge on my Shortform account, and Edel handled the situation with professionalism and care. Edel took the time to review my case thoroughly with their manager and ultimately processed a full refund. They were patient, understanding, and made sure I was kept in the loop throughout the entire process. I appreciate how they worked toward a fair resolution without making me jump through unnecessary hoops. Great customer service—thanks again, Edel!
18 de fevereiro de 2025
Opinião espontânea
Resposta da Shortform
We're so glad to hear that you had a positive experience with our team. We strive to provide excellent customer service, and it's wonderful to know that Edel went above and beyond to ensure your issue was resolved promptly and fairly. We appreciate your kind words and will share your feedback with Edel.
Good summary + additional ideas not…
Good summary + additional ideas not just a summary
16 de fevereiro de 2025
Resposta da Shortform
We appreciate your kind words and are glad you found the summary helpful. We're always striving to improve and welcome your suggestions for additional ideas.
Shortform is amazing
Shortform is amazing. The book summaries are more meaty than I've seen at other companies (e.g., Blinkist) and I love how you can read them or listen to them or both. The other offerings, such as articles and the Chrome AI tool for summarizing any website, are great, too.
6 de fevereiro de 2025
Resposta da Shortform
Thank you for your kind words! We're thrilled to hear you find our book summaries insightful and appreciate the flexibility of reading, listening, or both. We're also glad you enjoy our additional offerings like articles and the Chrome AI tool. We strive to provide valuable resources for learning and we're grateful for your positive feedback.
A Experiência Trustpilot
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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.