shortstorybox.com Opiniões 

92
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I can't say enough good things about Short Story! As someone who is petite, finding clothes that fit well without needing alterations has always been a challenge. Their styling service has made sh... Ver mais

Classificada 5 em 5 estrelas

I’ve received 3 boxes since joining Short Story, and am very satisfied with the curated outfits sent to me. The customer service is also exceptional. Would highly recommend to others.

A empresa respondeu

Classificada 1 em 5 estrelas

I received my first box from short story June 2026 and it was not what I was expecting. I live in palm desert CA with high temperature in summer and all the clothes were for winter ..None were the col... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I love Short Story! I am 5'2 and the items have fit perfectly. The stylist includes items I have requested as well as a few other items I would not normally choose for myself as I am not very ad... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de moda feminina
  2. Loja de roupa desportiva
  3. Loja de roupa

Escrito pela empresa

Short Story is the premier personal styling service for petite women. We're a woman-led team that intimately understands the struggle of finding well-fitting clothes as a petite. Using our expertise in petite proportions, we help women 5'4" and under find new and exciting styles with incredible fit. Our mission is to remove the "ugh" from the shopping equation so you can dress with effortless confidence.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

92 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 53% das suas opiniões negativas

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4,2

Todas as opiniões

(92)

75 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

An outstanding company that caters to older, petite women

I finally found an online company that caters to petite, older women! I no longer have to take my clothes to get altered, and the clothes I receive match my style and preferences.

I was particularly impressed when I received an item with a flaw and Short Story was responsive in assisting with this concern.

29 de agosto de 2025
Opinião espontânea
logótipo da shortstorybox.com

Resposta da shortstorybox.com

Hi Jeannine, we're so glad you found us! We're so happy to have helped you find your petite style and made the process easy for you :) Thank you for being a part of our story!

Classificada 5 em 5 estrelas

Stylish clothes that fit without paying for alterations!

I love this “new” feeling of wearing clothes that fit my arms, legs, torso, etc! I don’t like having to pay extra for alterations so in the last 10-15 years I got used to wearing things that were too long for my size. I had forgotten how wonderful it is to have clothes that hit me in the right spot. Although I have only received 2 boxes so far, the stylists did a fantastic job taking my feedback from the first box and incorporating it in the second box. I appreciate receiving stylish options that I didn’t spend hours searching for while trying to find petite options. Their customer success has also been great as I travel often for work and have needed to ask for extensions. All in all, I am incredibly happy and thankful that I found this company.

2 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Finally—Clothes That Actually Fit!

I've been doing monthly boxes with Short Story for about 5 months now and have absolutely loved it. I'm 5'4" and it is so hard to find dresses and jumpers that actually fit—yet they’ve sent several that I’ve ended up keeping. They really listen to your feedback and consistently come up with great options.

I even let them know I’m a Warm Spring, and they’ve done a great job including fun colors that fit my season. The customer service is top notch—friendly, warm, responsive, and easy to get in touch with.

The shipments arrive in the cutest box, beautifully packaged with a little ribbon, and the keep/return process is truly a piece of cake.

As a business owner myself, I really appreciate an honest, well-run service—and Short Story is absolutely knocking it out of the park. Thank you for providing such a much-needed option for us shorter women!

2 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Created for me

I love this box! I cannot believe how much time it saves me. I'm 4'11" and clothes shopping is so frustrating. I love that this is curated for people like me. It's not only shorter jeans, but thoughtful creation like smaller patterns and pocket placement. Even more, the consultants are willing to work with you one on one to get an even more tailored box. I can hardly wait to get mail from shortstorybox each month! I couldn't recommend this box more.

2 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

5 stars sounds unrealistic but as a…

5 stars sounds unrealistic but as a fellow short girlie (4’10) I was in shock to finally find clothes that fit me. Not only that, but they have excellent customer service support and good at responding to inquiries if needed.

27 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Love Short Story!

I love receiving my Short Story box! The items are all good quality and there is a noticeable effort to include items that work well together and take my feedback into account. I would absolutely recommend it to any petite women!

27 de agosto de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

It’s been so great to get clothes that…

It’s been so great to get clothes that fit well delivered right to my door! I’ve gotten several great pairs of jeans that fit like a glove and several tops that I love. Everything is high quality and the customer service is great.

26 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Love this service for petite women!

It’s hard out there for a short girl to find clothes that don’t need to be altered. So when I found this service I was thrilled to try it. A year later and I am still a fan. They do a great job of nailing your style and finding options that fit perfectly. Their customer service is also top notch. If you opt to chat with them, you will get to talk to a real human instead of a chat bot which is unheard of these days. If you have issues with pants that are too long or shirts that hang well below your waistline, I recommend giving this a try!

26 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Effortless Style, One Box at a Time

Short Story has truly elevated my fashion game over the past year! I’ve been with them for almost twelve months now, and I’m currently on my 9th box - with every single delivery, my style feels more refined and more “me.” The pieces are thoughtfully chosen, flattering, and always introduce me to looks I wouldn’t have picked for myself but end up loving.

They are literally the BEST for anyone like me who gets overwhelmed by shopping and ends up hoarding all the wrong kind of stuff (guilty 🙋🏻‍♀️). Short Story makes the whole process stress-free and actually fun for sure!

A very special shout-out to Julie and the team, who have been curating my boxes so beautifully for the past year - you’ve made getting dressed feel exciting and effortless. I plan to continue with Short Story for many more boxes to come!

26 de agosto de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Never Disappointed

It's been a while since I've used Short Story. I loved the boxes I received then which was about 2 years ago. I loved everything I received in the most recent box too. My body has changed, so the sizing was off. Most of the items were too big, which is good! So figuring out what size works best for me may take a little bit of time. I'm all about working through that process. I did keep one blouse that I fell in love with and exchanged a pair of jeans. The quality of clothing has never disappointed. I've used Stitch Fix and Daily Look and quality was not comparable, plus they did not have petite sizing. I definitely recommend Short Story!

12 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Fraudulent Charged

I signed up for Short Story believing it would be a fun and supportive service for petites, but instead I’ve been dealing with repeated unauthorized charges. Despite locking my checking account, Short Story has continued attempting to charge me for items I did not keep. When I’ve asked for clarification, they have been unable to even tell me what the charges are for.

This isn’t just an occasional mistake — it’s become a pattern. Short Story has refunded charges after the fact, but that doesn’t erase the disruption to my finances or the late fees I’ve incurred from other companies because my account was held up. The lack of transparency and accountability is unacceptable.

At this point, I see this as systemic negligence. If they cannot manage accurate billing or clear communication with one customer, I have to wonder how many others are being wrongly charged under the guise of “unreturned items.”

Until Short Story addresses its operational issues and can guarantee accurate, transparent billing, I cannot recommend this company.

15 de agosto de 2025
Opinião espontânea
logótipo da shortstorybox.com

Resposta da shortstorybox.com

Hi Tina, we're so sorry to hear about your experience with us! It looks like these charges were related to items that were not initially included in your returns from your boxes 11 and 12 we did share which items these were in the invoice. It looks like you've been in communication with our help team and they assisted you in resolving any issues regarding lost returns and missing items. We apologize for any inconvenience and frustration this may have caused you and wish you all the best in your petite style journey!

Classificada 1 em 5 estrelas

I signed up with short story and at…

I signed up with short story and at first I loved it! I don’t know if they changed the stylists or what but the last box was terrible, nothing worked, nothing fit right. All was returned via USPS, unfortunately they still charged me $489. They never scanned my return in properly! That was June 12. It is now July 14, they have my money and my return! They still have not processed my return after a month! THEY WILL STEAL YOUR MONEY!!! Deeply disappointed!!

For The Record, I received an extension to return the items late due to my father passing away. My credit card company has told me that it is Short Story who is holding up my refund.

11 de junho de 2025
Opinião espontânea
logótipo da shortstorybox.com

Resposta da shortstorybox.com

Hi Laura,

Thank you so much for sharing your review, we really appreciate you taking the time! We looked into your return and saw that it was sent back a few days past the return window, which is why the charge went through. We do charge for items that aren’t returned within the return period, but we’re always happy to offer an extension if you ever need one in the future! Just email hey@shortstorybox.com if you ever need to get in touch.

It looks like your return was delivered back to us, but since there’s an open dispute on the charge, the funds are frozen until that’s resolved. We’d love to process your refund as soon as possible, but unfortunately we’re unable to until the dispute is cleared on your end. I see our Client Experience team has been in touch with you about this, please don’t hesitate to reach out if you have any other questions. We’re here to help!

Classificada 1 em 5 estrelas

They do not actually listen to what the client says

I've only used this company twice, but much like other styling companies I've used, stitch fix, daily look, and there were a couple of others, they do not pay attention to what my style is and what I like and do not like. I've given them links to styles I like on Pinterest, I've sent them screenshots of outfits, and I feel as though they are not paying attention. The first box I received had a couple of pants that I kept, but I explained that I did not like pants, or bottoms with fake pockets. Got some bottoms with fake pockets is my second box. They also sent me some tops with puffy sleeves. I advised I did not like puffy sleeves, guess what I got in my second box, you got it puffy sleeves. I also had a store credit for a pair of the original pants I kept because the zipper broke the first and only time I wore them. For whatever reason my store credit was not being applied to the things I was keeping from this second box.

Edit: They have used my store credit on my latest purchases.

9 de junho de 2025
Opinião espontânea
logótipo da shortstorybox.com

Resposta da shortstorybox.com

Hi Laurie, Thank you so much for bringing this to our attention! We are so sorry that your overall experience wasn't what you were expecting. It does look like you were able to keep some pieces from each of the boxes you were sent which is amazing! It can take some time for our stylists to really get your style, so we really appreciate you bringing your experience forward. In regards to your concern about Store Credit, store credit gets automatically deducted at checkout but won't appear until your final invoice. This is a clarity issue that we are working on. We hope to be able to style you again someday and wish you all the best in your petite style journey <3

Classificada 5 em 5 estrelas

Excellent customer service!

This is such a fun and convenient way to add to your wardrobe! It is so difficult for me to find clothes that fit my 5'1 frame, but all of the clothes were the perfect length. Customer service is incredible. They were very generous and understanding when my own mistake caused a return to be lost in delivery. Highly recommend!

14 de abril de 2025
Opinião espontânea

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