I’ve been at Shurgard in forest hill for almost 2 years or over the place is very clean and tidy the units are very clean too The pricing for box’s are very good there if you need it for work or f... Ver mais
Localização
Alterar localização121 Stanstead Rd, SE23 1HH London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Bret was so helpful checking us in at the Forest Hill branch! I’ve never used one before and he made the process smooth and easy
We recently moved our belongings from one storage unit to another at the Forest Hill, London location. Vanessa provided excellent service in advising how the process works and then with completing the... Ver mais
Method stipulated by SHURGUARD 2 give notice of termination of contract difficult/ confusing & I found the 3wk time period too long. 7/14 days wld be more suitable & customers should be given a pri... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Shurgard Self Storage - Forest Hill
Escrito pela empresa
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Escrito pela empresa

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Informações de contacto
121 Stanstead Rd, SE23 1HH, London, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very welcoming and professional
Friendly, helpful and professional service from both Aidan and Kayla, such a great experience, would highly recommend!
Service of an outstanding quality
An absolutely five star service. Excellent staff, reassuring, vigilant very accommodating and offering a personalised service. as well as looking after customers organise practical things, they also look after them emotionally. Nothing was too much. Thank you very much.
Great customer service Forest Hill…
I moved my items into Forest Hill storage recently. The day was already stressful, as it was a house move, the removal company were the main cause. When I arrived at Shurgard I was greeted by Kayla, who was kind and sympathetic to my situation. Kayla was very accommodating and supportive (listening to my rants). She ensured that everything was ok with my unit, which it was. I could not fault Kayla's customer service it was excellent.

Resposta da Shurgard Self Storage - Forest Hill
Helpful staff
Was shown around suitable units by the site manager which was really helpful in find the best unit for my use. Simple and easy hiring process
Amazing customer service at the Forest…
Amazing customer service at the Forest Hill branch
Method stipulated by SHURGUARD 2 give…
Method stipulated by SHURGUARD 2 give notice of termination of contract difficult/ confusing & I found the 3wk time period too long.
7/14 days wld be more suitable & customers should be given a printed form to take away & complete to enable termination of contract.
Apart from this, I found the staff at the Forest Hill branch friendly & helpful.

Resposta da Shurgard Self Storage - Forest Hill
Great customer service!
Darren was so kind and helpful when I was in a panic for some last-minute storage! He spoke through everything really clearly so I knew what I was signing up to and gave me great advice on the size of storage I will need. 50/10 service :)
Staff was prompt and efficient.
Incredible staff at Forest Hill Shurgard
The staff at Forest Hill Shurgard are incredibly helpful and attentive! Darren has gone above and beyond in not only answering all of my questions and queries, but ensuring I have all of the necessary information ahead of taking out my storage unit. I would recommend anyone who is in need of a professional, reliable and trustworthy member of staff at Shurgard Forest Hill to speak with Darren for sure!
5stars all around! Thank you very much.
Everything has been fine but the light…
Everything has been fine but the light in the corridor near my storage space has not been fixed yet. It’s been already 10 days since I rented the space. It is such an inconvenience to use the space practically in dark.

Resposta da Shurgard Self Storage - Forest Hill
Easy and simple to get started at the…
Easy and simple to get started at the unit. Vanessa made the process smooth.
Great service at shurguard
Vanessa was very helpful showing us all the options and explained everything clearly.
Vanessa was very helpful
Vanessa was very helpful, even though my dad made her walk 10 miles to find the right size storage. Incredibly patient and professional.
Experience with changing storage units
We recently moved our belongings from one storage unit to another at the Forest Hill, London location. Vanessa provided excellent service in advising how the process works and then with completing the process on their system. She was friendly, patient and polite throughout. Darren at the same office also provided really helpful advice.
Darren was really helpful
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







