Shurgard Self Storage - Kentish Town Opiniões 

44
TrustScore: 4 em 5

3,8

19 Greenwood Place, NW5 1LB London, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Annette, Daniella, Brandon and Darren of Shurgard Kentish Town, you make an excellent , polite and very competent team always ready to help and give advice if need it. Thank you. Molly Brown

Classificada 5 em 5 estrelas

Shurguard has a well-organised, safe and clean storage facility in Kentish Town offering a range of different sized units. There are parking places in front of the building and trolleys to help trans... Ver mais

Classificada 5 em 5 estrelas

I was sorting out a lot of stuff, moving units and generally being a time consuming customer. Nancy talked me through the process, helped me sort out getting everything authorised with my company dire... Ver mais

Classificada 5 em 5 estrelas

Nancy was super helpful! It’s my first time renting a storage unit and Nancy was extremely helpful and kind in informing me about all the contracts and showing me the unit size before I decided to... Ver mais


Informações sobre a empresa

  1. Instalações de auto-armazenamento
  2. Local de armazenamento
  3. Armazém

Sobre Shurgard Self Storage - Kentish Town

Escrito pela empresa

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Escrito pela empresa

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Informações de contacto

  • 19 Greenwood Place, NW5 1LB, London, Reino Unido

3,8

Bom

TrustScore: 4 em 5

44 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 96% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(44)

6980 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Changing units and sorting out a lot of stuff

I was sorting out a lot of stuff, moving units and generally being a time consuming customer. Nancy talked me through the process, helped me sort out getting everything authorised with my company directors and was just really helpful and patient. Huge thanks to her and arinze for everything they’ve done today, they’ve been amazing!

1 de novembro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Whilst the p it easy to…

Whilst the phone login made it easy to access the building we did not have the best experience here. Our email stated we were on the ground floor but when we got there, it was actually a unit stacked above another therefore we had to use stairs in order to move our furniture in. The stairs are narrow and not solid, it was so difficult to get large pieces of furniture up the stairs and into the unit. Additionally the door to the unit only opened inwards which is just crazy and impractical, we couldn’t use a fair amount of the unit else the door could not close as it only went inwards?! Lastly we paid £14 extra for a lock only for the doors to not fit that lock, it looked like other units had completely different doors so not sure if we just had a dud locker but we ended up having to drive to a hardware store to get a new lock. Overall pretty disappointing experience.

22 de agosto de 2023
logótipo da Shurgard Self Storage - Kentish Town

Resposta da Shurgard Self Storage - Kentish Town

Hello, thank you for taking the time to give us your feedback. We regret to learn that you didn't have a positive experience at Shurgard. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly.

Classificada 1 em 5 estrelas

Use the place for a good year or 2…

Use the place for a good year or 2 cancelled my contract moved out my stuff an left the door open and some one dumped a item inside my locker an Shute guard tried to fine me altough I told them on the day my locker is clear
Now a few hike later I tried to rent of them and the employee refused me and said that it’s becase I didn’t clear my locker once explained that I had done he then said ok well that’s not the problem the problem is u pay late so I then said so why did you never cancel my contract u was happy to keep me going back then but becase u tried to exploit me for money an I didn’t let it happen u now refuses me this is the manger at purly way he’s done this to a few of my friends

22 de agosto de 2023
Opinião espontânea
logótipo da Shurgard Self Storage - Kentish Town

Resposta da Shurgard Self Storage - Kentish Town

We regret to learn that you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you.

Classificada 5 em 5 estrelas

Nancy was super helpful

Nancy was super helpful!

It’s my first time renting a storage unit and Nancy was extremely helpful and kind in informing me about all the contracts and showing me the unit size before I decided to pay. 10/10 will use Shurgard again. Thanks so much Nancy!!

4 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

10/10!!

The staff were so friendly and helpful and the process was seamless, the company provided all the details and the lock which made everything so much easier!!

2 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing staff service

Amazing staff service! Super quick and friendly. Crystal helped me with all I needed with the biggest smile on her face (Kentish Town’s unit). Thank you so much.

21 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Crystal was phenomenal

Crystal was phenomenal - she completely helpful. She knew exactly what I needed with storage and she was able to assist swiftly.

29 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I can’t see inside my locker!!

Kentish Town I can’t see inside my locker as hallway light has been broken for three months! Have flagged it up three times since and NOTHING HAS HAPPENED. Kentish Town reception woman couldn’t care less. I got a shrug and a real attitude form her body language and face !

16 de fevereiro de 2023
Opinião espontânea
logótipo da Shurgard Self Storage - Kentish Town

Resposta da Shurgard Self Storage - Kentish Town

Hello, we are sorry to hear you didn't have a positive experience at Shurgard as many customers find our staff to be helpful and professional. We will make sure to pass your feedback on to the team. We hope you're having a positive storage experience at Shurgard.

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