When I first enquired about units, Lewis was very helpful, he took the time to explain the unit sizes to me and went the extra mile to show me one I was most interested in. Since obtaining a unit... Ver mais
Localização
Alterar localização54-80 Ossory Road, SE1 5AN London, GB
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Leia as opiniões dos outros
What a fabulous service. Adam and Farid were calm, nice, and Adam even helped get stuff out of the car. An incredibly professional customer service experience, very unusual nowadays! Thank you guys fo... Ver mais
The storage is neat and organised. The staff we met on two occasions were very helpful. The manager on duty was very understanding and helped us out when one of the lifts was not working. He is a Sier... Ver mais
Louie was extremely kind,and professional .. he showed me the unit and explained me the whole process. I felt very comfortable with the idea of leaving my belongings. Thanks for the smooth transacti... Ver mais
Informações sobre a empresa
Sobre Shurgard Self Storage - Southwark
Escrito pela empresa
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Escrito pela empresa
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Informações de contacto
54-80 Ossory Road, SE1 5AN, London, Reino Unido
4,2
Bom
84 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Siobhan is fantastic.
14 de abril de 2023
Opinião espontânea
Adam very helpful quick and efficient…
Adam very helpful quick and efficient as a new customer
13 de abril de 2023
Opinião espontânea
Great service
First time using self storage, Adam made process super easy and was helpful with sorting all the paperwork/explaining how things worked and answering my questions!
8 de abril de 2023
Opinião espontânea
Adam was extremely helpful in quickly…
Adam was extremely helpful in quickly arranging the storage unit and even helping us carry one particularly heavy and large piece. Would highly recommend.
8 de abril de 2023
Opinião espontânea
Great service!
Excellent service received from Farid. He was very helpful, informative and friendly. Would definitely recommend! Thanks
11 de abril de 2023
Opinião espontânea
Extremely rude reception member
Extremely rude reception member, and wouldn’t own up to his mistake which cost me money. Will never use again once my month is over. And I just noticed they sent me a bill of over £100 before my month has even finished.
1 de abril de 2023
Resposta da Shurgard Self Storage - Southwark
Hello, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly.
Great storage facility and service
Great storage facility and service, Adam was very helpful.
3 de abril de 2023
Opinião espontânea
Excellent service
We’ve used Shurgard before and were very happy with the service, hence we’ve returned. Adam was extremely helpful and efficient, and it was a smooth seamless process sorting out the storage we needed. Thank you .
3 de abril de 2023
Opinião espontânea
What a fabulous service
What a fabulous service. Adam and Farid were calm, nice, and Adam even helped get stuff out of the car. An incredibly professional customer service experience, very unusual nowadays! Thank you guys for making a stressful day a little bit easier. I’m telling other friends who are moving out of London about Shugard.
31 de março de 2023
Opinião espontânea
Farid and Adam were very nice and professional!
They were very nice and professional!
1 de abril de 2023
Opinião espontânea
Great service will definitely use again…
Great service will definitely use again friendly staff and was there to help when needed. Thank you
16 de setembro de 2022
Happy for the service!
It has been very helpful to find a storage very close to the place where i used to live which allowed me actually to move all my stuff in a very short lenght of time, and at an accessible cost. The guys has been helpful in all the things related to the storage as it was my first time renting a space in a storage. I thanks the guys for the help received.
21 de maio de 2022
Excelent storage 100% recommended
Excelent storage 100% recommended, easy access, clean, safe and cheap
17 de maio de 2022
The whole experience was hassle free.
The whole experience was hassle free.
I have started checking their website but decided to pay them visit before signing.
I went to their branch at Ossory Road, and the gentleman there was kind enough to show me the unit I was interested in.
So, overall the experience has been good.
26 de abril de 2022
Resposta da Shurgard Self Storage - Southwark
Hello Paulo. Thank you so much for your positive feedback! Our team will be delighted to read it. Have a wonderful day, and don't hesitate to let us know if we can help you in the future! Your Shurgard Team
It was a great experience while booking…
It was a great experience while booking and I am happy with the service of Shurgard. Thanks.
9 de março de 2022
Resposta da Shurgard Self Storage - Southwark
Hello Tazrin Hossain. Thank you so much for your positive feedback! Our team will be delighted to read it. We remain at your disposal. Your Shurgard team
A MONEY SUCKING HORRIBLE BUSINESS! Don't be fooled!!!
Shurgard seemed to be a great service and it would be, but don't be fooled, they will revise the payment terms midway through your contract, which they did with me by £30 per month extra. To add the cherry on the top, they enforced a hidden clause in the contract to notify them within 15 days of cancelling the contract otherwise they'll take EVEN MORE MONEY FROM YOU - in this case £70.
DO NOT USE THEM. THEY WILL BLEED YOU DRY!
31 de janeiro de 2022
Opinião espontânea
Resposta da Shurgard Self Storage - Southwark
Dear customer, we are sorry to hear your cancellation didn't go as planned. Please send your customer ID and phone number to so we can get in touch and solve the issue for you. We always try to provide our customers the best value for money and understand that a rent increase is never welcome. We invite you to your storage center to go through the different options and maybe move to a cheaper unit. Sure we will be able to find a solution together. Kind regards, the Shurgard Team.
Execellent Service
13 de janeiro de 2022
Resposta da Shurgard Self Storage - Southwark
Hello goitom zekiros. Thank you for your recommendation and feedback for Shurgard Self Storage Southwark. We remain at your disposal. Your Shurgard team
The staff is very helpful Mr Tim he is…
The staff is very helpful Mr Tim he is showing me everything and helps me
13 de janeiro de 2022
Resposta da Shurgard Self Storage - Southwark
Hello Mohammed Amir Ali. Thank you for your recommendation and feedback for Shurgard Self Storage Southwark. We remain at your disposal. Your Shurgard team
Was a bit of a disaster
Was a bit of a disaster. Booked the unit and received a confirmation and invoice. When I arrived I was asked for a code to use to enter the units that should have been sent by email, but hadn't received it. I then got trapped in the building for 45 mins as the code system shut down as I was trying to leave.
4 de janeiro de 2022
Resposta da Shurgard Self Storage - Southwark
Hello, and thank you for taking the time to give us your feedback. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have.
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