SignMonkey Opiniões 453

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The staff was incredible, detailed, and went over the top to make sure our sign (which had custom dimensions) was perfect. They were patient as our small town wrangled over permits and drawings. The p... Ver mais

Classificada 5 em 5 estrelas

Great communication from design and planning. Hit a hiccup when sign arrived, established date was incorrect. Understand the confusion though as there was some back and forth. SignMonkey sent out... Ver mais

Classificada 5 em 5 estrelas

If you’re looking for a sign company, Look no further with their super pocket book friendly prices and easy online design tools you’ll find most other comparable companies seem like they still operat... Ver mais

Classificada 4 em 5 estrelas

Awesome sign with an awesome price. We have had so many complements on our sign already. The only reason I did not give 5 stars is because the template packet was not delivered with the sign. We did... Ver mais

Informações sobre a empresa

  1. Loja de sinaléctica

Informação fornecida por diversas fontes externas

Wholesale Channel Letters, Raceway Mounted Letters and Self Contained Shape signs. Sign Monkey features easy Installation and wholesale prices.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

453 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 33% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Thank you!

We tried multiple local places and none could get the sign completed in any less than six weeks. We were so lucky to find SignMonkey! They were so easy to work with, made sure all our designs would look well, had an incredibly fast production and shipping. We couldn't be happy that we found them!

27 de abril de 2022
Classificada 5 em 5 estrelas

I have owned 20 retail locations for…

I have owned 20 retail locations for over 10 years and we always had cheap sub par signs because the sexy channel letter signs were way out of our budget. Now with sign Money we have the best signs at all of our locations for $2-3k each and they are amazing quality. Worth $10k all day long. Wish we know about SignMonkey years ago. They literally make and ship and deliver your sign in a week. It’s insane! Our local sign provider was like 8-16 weeks to make and 3-4 weeks to install.

22 de abril de 2022
Classificada 5 em 5 estrelas

I thank Sign Monkey for being so…

I thank Sign Monkey for being so accommodating and conclusively helpful. When I had questions… they were answered in the shortest time period. Once a design was finalized for two large building signs, the order arrived in less than two weeks… crated to weather WWIII. Thanks Signmonkey!!

14 de março de 2022
Classificada 5 em 5 estrelas

From one business to another

From one business to another, it was easy to tell right from the start that Sign Monkey is a business where all team members care about what they do and how customer relations are handled. Excellent job, excellent communications, and excellent service! Keep up the good work.

2 de março de 2022
Classificada 5 em 5 estrelas

Working with SignMonkey is by far the…

Working with SignMonkey is by far the best experience I've had with a company for years. Every time I called with questions, I was able to speak to a knowledgeable person who could provide answers. The online order process was efficient and incredible easy. Another pleasant unexpected surprise was a call from Josh after we placed our order to go through every aspect of the order to verify all the details were correct before it was built. The incredible speed of which our two very large custom signs are being made and shipped is truly remarkable considering the delays we've experienced in every other project this past year and a half. I recommend SignMonkey to anyone who is in need of a sign. They are absolutely terrific!

24 de novembro de 2021
Classificada 3 em 5 estrelas

Production Delay

Overall, the customer service works well. We have submitted a couple of different drafts for quotes cause our customer wants to know different prices depending on the design. However, production time has a big delay. We submit payment on 10/19/2021 and our order is still in the manufacturing step even a website is promising 5 days for it, and the estimated shipping date is 10/26/2021. Until yesterday (11/1/2021), nobody has notified us about some delay at manufacturing, We have to check and ask an agent on your website by ourselves. Our customer should have had his order done by now. We understand that perhaps you didn’t know that your production team was falling behind, but we also have a customer for who we have promised a deadline based on your words. I’m hoping that we’ll get our order done faster and the next time we will be notified about any delay on time to give our customer correct updates. Thank you

2 de novembro de 2021
logótipo da SignMonkey

Resposta da SignMonkey

First of all, let me apologize for not communicating better. We truly pride ourselves on our customer service and letting the customer know about any concerns with their purchase. When orders are placed, we contact each customer and review their entire order. During this initial conversation, we conduct a "Pre-Build Checklist". We should have at that time informed you of any delays and giving the reason why.
It is unusual for us to have any delays and I will not give any excuses. I will however use your 3 star as a lesson and work to improve communication and our on time ship date. Thank you for your feedback.

Classificada 5 em 5 estrelas

Great Sign and Wonderful Customer Service

I ordered a sign for my Shoe Repair shop. The website was easy to use and the sign was even easier to install. It looks great and was well with the price. I receive a quote for more than $4K more from my local sign shop. I will be back!! Thank you!!!

29 de outubro de 2021

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