I ordered merchandise nearly a month ago. It still has not arrived. No updates from the company. No communication whatsoever. Very disappointing. Will never order from these scammers again. I do NOT r... Ver mais
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Leia as opiniões dos outros
I ordered some sea glass ornaments from Silentchic, they are beautiful. However I received less of them than I was expecting. Their customer service took care of the issue immediately. They are gr... Ver mais
Molly replied to my email immediately and offered ways to help. I accidentally hit the buy twice and asked to cancel one of the orders. Molly responded with various options and acted immediately on th... Ver mais
A empresa respondeu
Ordered Artemis coins 4/21/2026 from silent hill.com, received a tracking number but not getting any results. I believe I have been scammed. NOW WHAT!,
3,4
Aceitável
23 opiniões
Respondeu a 87% das suas opiniões negativas
Geralmente responde em 48 horas
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Ordered Artemis coins 4/21/2026 from…
Ordered Artemis coins 4/21/2026 from silent hill.com, received a tracking number but not getting any results. I believe I have been scammed. NOW WHAT!,
21 de abril de 2026
Opinião espontânea
I made a double order mistake and sent…
I made a double order mistake and sent an email right when I discovered it and my rep Suzy took care of it right away and communicated that to me as well usually you dont hear back from customer service support for several days after putting in a request if you hear anything from them at all thank you 1 very satisfied customer
29 de abril de 2026
Opinião espontânea
Sea glass ornaments
I ordered some sea glass ornaments from Silentchic, they are beautiful. However I received less of them than I was expecting. Their customer service took care of the issue immediately. They are great to deal with.
30 de abril de 2026
Opinião espontânea
Scammers
I ordered merchandise nearly a month ago. It still has not arrived. No updates from the company. No communication whatsoever. Very disappointing. Will never order from these scammers again. I do NOT recommend them. Please don’t waste your money.
29 de março de 2026
Opinião espontânea
Resposta da Silentchic
Dear Monica
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
never received the astroaunat coins and…
never received the astroaunat coins and Christmas sea glass ornaments were written backwards and plastic.
28 de abril de 2026
Opinião espontânea
Resposta da Silentchic
Dear Peggy
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Only fits tiny people and it's 2x
First, when there is a problem, there is no working way to reach them. Second, if you're taller than 5'4", just skip the shirts. I ordered a 2x. All of my t-shirts are 2x. The one I received is so tiny it may be an adult medium. Also, this isn't cotton and not at all worth the price. I want my money back. Sick and tired of rip offs.
28 de abril de 2026
Opinião espontânea
Resposta da Silentchic
Dear L Squared
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Molly replied to my email immediately…
Molly replied to my email immediately and offered ways to help. I accidentally hit the buy twice and asked to cancel one of the orders. Molly responded with various options and acted immediately on the option I choose. Thank you Molly for your professional, kind, and immediate help.
22 de abril de 2026
Opinião espontânea
Resposta da Silentchic
Dear Shari
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
Can’t contact this company
I’ve tried to contact Silent Chic 3 times and when I use their preferred email it comes back stating no such email address. I also used a name Olivia at her email address and it came back the same. Once they got my money, I’ve not heard from them. BEWARE ordering from this company. I honestly think this is a scam.
19 de abril de 2026
Opinião espontânea
Resposta da Silentchic
Dear Diane
Thank you very much for your feedback.
We have recently thoroughly reviewed our customer service system records and are currently optimizing our processes to ensure that every customer's needs are addressed promptly and appropriately.
To expedite your response, please contact us directly via the following email address, and we will prioritize your response:
Customer Service Email: olivia@clientcare2025.com
We sincerely hope to regain your trust and understanding, and thank you for giving us the opportunity to improve our service.
Best regards
Olivia
Mia responded quickly and efficiently…
Mia responded quickly and efficiently to my concerns with the order I had placed. I’m extremely happy and satisfied.
16 de abril de 2026
Opinião espontânea
Resposta da Silentchic
Dear Melinda
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
Mia was great
Mia was great. I have received my order. Everything fits. I love it all thank you.
5 de dezembro de 2025
Opinião espontânea
Resposta da Silentchic
Dear Patti
Thank you very much for your high regard for Mia and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Mia, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Poor shopping experience
Long waiting,shipping delays from china , poor quality order was for XL received small or medium size way too smaller for XLstill having trouble getting instructions for refund . This was ordered in August and delivered in November and now trying to get resolved for refund 66$for 3 shirts.
1 de setembro de 2025
Opinião espontânea
Resposta da Silentchic
Dear customer
We sincerely regret that this purchase did not meet your expectations.
We understand that each customer's usage situation is different, and we always strive to make the return process as simple and user-friendly as possible while protecting consumer rights.
If you still require assistance with your order or further clarification, please feel free to contact us at the following email address, and we will provide one-on-one follow-up:
Customer Service Email: olivia@clientcare2025.com
We sincerely appreciate your understanding and patience, and we look forward to providing you with a more enjoyable and smooth shopping experience in the future.
Best regards
Olivia
Hassle free returns
Hassle free returns. Could not be more satisfied
28 de novembro de 2025
Opinião espontânea
Resposta da Silentchic
Dear Debbie
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I ordered the wrong size
I ordered the wrong size. Molly was so helpful on fixing my order without any additional cost. I love the shirts, but they run a bit on the small side so I recommend ordering up a size.
6 de novembro de 2025
Opinião espontânea
Resposta da Silentchic
Dear Debbie
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Can't get results to my request without…
Can't get results to my request without having to rate your services and provide screen shots. Why can't you just process my exchange without having to do all these unnecessary steps?
19 de novembro de 2025
Opinião espontânea
Resposta da Silentchic
Dear Dennis P.
We are deeply sorry to learn that you were dissatisfied with the solution we provided.
If you would like to give us another opportunity to listen and improve, please feel free to contact us at any time through the following methods:
📧 Customer Service Email: olivia@clientcare2025.com
We will immediately arrange for someone to provide you with a more thoughtful and reasonable solution.
We sincerely look forward to the opportunity to make amends for this regret and restore your trust.
We wish you all the best and a happy life!
Best regards
Olivia
I texted quite a few times about my…
I texted quite a few times about my order and ALWAYS got a very quick response! Thank you for your great service! Oh and also loved my shirts!!?!
18 de outubro de 2025
Opinião espontânea
Resposta da Silentchic
Dear Diana
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
I love all the tops I ordered from…
I love all the tops I ordered from Silent Chic. The colors are amazing and the styles look great. The fabrics are very soft. I will be ordering more in the future.
18 de novembro de 2025
Opinião espontânea
Resposta da Silentchic
Dear Debi
Hello! We are very pleased that our product met your expectations.
✅ Product consistency with the description is not only a reflection of quality, but also an important part of our service commitment.
If you have any questions or suggestions during subsequent use, please feel free to contact us. We will be happy to assist you.
Thank you for your trust and support. We look forward to bringing you more enjoyable shopping experiences!
Wish you a happy life!
Best regards
Olivia
Return Policy
They allowed me to return the pants I bought for free and I didn't have to actually ship the pants back because of the high shipping cost. I bought the wrong size and there was no hassle in the return at all.
17 de novembro de 2025
Opinião espontânea
Resposta da Silentchic
Dear Draco
Thank you very much for your positive feedback on our return process.
We always adhere to an efficient and transparent return process to ensure every customer enjoys smooth and convenient after-sales service. Knowing that you are satisfied with the return process is the highest recognition of our service.
💼 We will continue to optimize our after-sales process to ensure a worry-free shopping experience for you and all our customers.
Thank you again for your support and trust, and wish you a happy life!
Best regards
Olivia
Mia was very helpful and accommodating…
Mia was very helpful and accommodating on changing my order.
7 de novembro de 2025
Opinião espontânea
Resposta da Silentchic
Dear Lyn
Thank you very much for your recognition of our customer service team, especially for your patience and professionalism in handling your order.
We firmly believe that meticulous service ensures a secure and enjoyable shopping experience.
We will pass on your feedback to the relevant staff, as it is a great encouragement to our team.
We look forward to continuing to provide you with thoughtful and considerate service in the future! We wish you a happy life!
Best regards
Olivia
The fact that they are giving me a 25%…
The fact that they are giving me a 25% discount. This is on an order I tops that I placed. Thank you very much.
30 de outubro de 2025
Opinião espontânea
Resposta da Silentchic
Dear Joan
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Slow and Confusing.
It took almost a month to receive my order. The two tracking orders brought no response at all. Finally,I wrote a HELP note from their site. No response. It finally arrived today, sent from China. I kind of got the impression that the company was in the UK. Also, one style had no tag and no info on what the garment was made from. Two did. I went on line and did not see any kind of material mention on any.
30 de outubro de 2025
Opinião espontânea
Resposta da Silentchic
Dear Julie
We note that you are dissatisfied with your purchase experience, but have not been able to provide specific details.
We would appreciate more details so we can provide you with effective assistance and improvement measures.
We always value the opinions of every customer, and your feedback is very important to us.
If you would like to provide more details regarding your order or product issues, please feel free to contact us at the following email address:
Customer Service Email: olivia@clientcare2025.com
Have a great day!
Best regards
Olivia
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