Had a problem with calls and text messages not going through from my iPhone to Andriod Phones. Andy walked me through a fix , trying different things. I guess it all boiled down to a new eSIMs - caus... Ver mais
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I got a new unlocked phone and Robin was very helpful with transferring my service and setting up my eSIM to my new phone. I've been with Silvercell a little while now and am happy with the service.... Ver mais
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Lisa was patient. She answered every question with clarity. She took care of what was needed. I am waiting for a copy of the transcript of our conversation. It has not yet been received. I reserv... Ver mais
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Switching over from Spectrum...SIlvercell Ellie made the Number porting and SIM card setup very easy...Earlier Lisa did the same with my wife's number and eSIM setup...Love the service, price and AWES... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Silvercell Wireless is a U.S.-based wireless provider created with one simple goal: to make cell phone service easier, more affordable, and more trustworthy—especially for seniors. We believe staying connected should never feel complicated, overwhelming, or stressful. Our plans are designed around what customers actually need. That means simple, easy‑to‑understand options, no contracts and no credit checks. Customers pay for service that works without being forced into long-term commitments or extra features they don’t use. Silvercell Wireless also offers a wide selection of easy‑to‑use phones at affordable prices, including models designed for comfort, clarity, and reliability. Customers can choose the phone that fits them best, with no pressure or restrictive pricing tactics What truly sets Silvercell apart is SilverService—our 100% U.S.-based customer care team. When customers reach out, they speak with real people who are patient, knowledgeable, and committed to helping. We take pride in explaining things clearly, answering questions honestly, and treating every customer with respect. At Silvercell Wireless, we’re not focused on upselling or complicated technology. We’re focused on dependable service, transparent pricing, and genuine support—so our customers can stay connected with confidence.
Choose Silvercell with confidence.
Escrito pela empresa
- Have a question? We’re here for you.
- If anything is unclear or you’d just like to ask a question, please don’t hesitate to chat with us. Our friendly 100% U.S. Based team is ready to help — patiently, clearly, and with care.
Love Our Service — Or Your Money Back
30-Day Satisfaction Guarantee.
At Silvercell, we’re proud to serve older adults who value clear, dependable service. That’s why every plan includes our 30-Day Satisfaction Guarantee.
Informações de contacto
1418 Kensington Square Court, 37130, Murfreesboro, Estados Unidos da América
- support@silvercellwireless.com
- silvercellwireless.com
Simple Phone Service Made for Seniors.
4,7
Excelente
59 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Love silvercell for understanding …
Love silvercell for understanding person name Robin just made me smile today so made everything easier
7 de junho de 2026
Opinião espontânea
Resposta da Silvercell Wireless
Thank you so much! We’re glad we could make you smile—that’s what we’re here for. We truly appreciate you as a customer.
Robin was very helpful thanks so much.
Robin was very helpful thanks so much.
7 de junho de 2026
Opinião espontânea
Resposta da Silvercell Wireless
Thank you so much for choosing Silvercell Wireless! We’re grateful to have you as part of the family and glad our team could help.
My situation was taken care of promptly…
My situation was taken care of promptly and Robin was a great help
6 de junho de 2026
Opinião espontânea
Resposta da Silvercell Wireless
Thank you so much for your kind words!
Providing fast, helpful assistance is always our goal, and it’s great to know we delivered that for you. If you ever need anything in the future, we’re always here to help. Thanks again for choosing Silvercell!
I had a great chat with Scott
I had a great chat with Scott. He answered all of my questions and convinced me to join the Silvercell community.
4 de junho de 2026
Opinião espontânea
Resposta da Silvercell Wireless
We’re thrilled to hear you had a great experience and that all of your questions were answered clearly—that’s exactly what we aim for. We’re excited to have you with us!
If you ever need anything, our team is always here to help. Welcome aboard!
Switching over from…
Switching over from Spectrum...SIlvercell Ellie made the Number porting and SIM card setup very easy...Earlier Lisa did the same with my wife's number and eSIM setup...Love the service, price and AWESOME Customer Service...Thank You SIlvercell!!!
4 de junho de 2026
Opinião espontânea
Resposta da Silvercell Wireless
We’re so glad to hear that both Ellie and Lisa made keeping your number, SIM, and eSIM setups smooth and easy—that’s exactly the kind of experience we strive to deliver every day. It means a lot that you chose to switch to us and are loving the service, pricing, and customer support.
We truly appreciate your support, and we’ll be sure to share your kind words with Ellie and Lisa. Welcome to Silvercell—we’re always here when you need us!
Service was great
Service was great, my request taken care right and quick
4 de junho de 2026
Opinião espontânea
Resposta da Silvercell Wireless
Thank you so much for your kind review! We’re thrilled to hear that your request was handled quickly and correctly—that’s exactly the experience we aim to provide. We truly appreciate your trust in us.
Robin was great
Robin was great. She made everything easy for me!
2 de junho de 2026
Opinião espontânea
Resposta da Silvercell Wireless
Hello Joyce. First, thank you for being a customer. Second, our SilverService team is second to none when it comes to support our customers. Thank you casting your vote!
Ellie was kind and helpful
Ellie was kind and helpful, she was very patient and understanding with us older folks. We are not tech savvy like the youngsters are. So we appreciate people like Ellie. She is AWESOME!
29 de maio de 2026
Opinião espontânea
Resposta da Silvercell Wireless
Thank you so much for your kind words and for sharing your experience!
We’re especially grateful you felt supported and cared for—our SilverService team is dedicated to making every step simple, comfortable, and stress-free, no matter your level of tech experience. It means the world to us to know you felt patience, understanding, and genuine care along the way.
Helping our customers feel confident and never rushed is exactly what we strive for every day, and your feedback truly affirms that mission.
Thank you again for choosing Silvercell—we’re always here for you whenever you need us!
Great experience
Great experience
Scott was very knowledgeable rep
29 de maio de 2026
Opinião espontânea
Resposta da Silvercell Wireless
Thank you so much for taking the time to share your experience! 😊 We’re truly grateful for your kind words.
Our team takes great pride in making sure every customer feels informed, comfortable, and confident throughout the process, and it means a lot to hear that his knowledge made such a positive impact on your experience.
We appreciate you choosing Silvercell, and we’re always here if you need anything moving forward. Thanks again for your support—it really means the world to us!
Robin was so helpful
Robin was so helpful. I got my phone turned back on and the billing issue cleared up. Excellent customer service, I'm very impressed. Thank you.
Pamela Allen
Via my daughter Amber Youngblood
21 de maio de 2026
Opinião espontânea
Resposta da Silvercell Wireless
Hi Pamela (and Amber),
Thank you so much for your kind words. We’re truly grateful you took the time to share your experience.
We’re so glad Robin was able to help get your phone back on and resolve the billing issue quickly. That’s exactly the kind of support we strive to provide every day. It means a lot to hear that our service made such a positive impression.
On behalf of everyone at Silvercell, thank you for trusting us. We’re always here whenever you need us.
Warm regards,
The Silvercell Team
Robin was very helpful.
20 de maio de 2026
Opinião espontânea
Resposta da Silvercell Wireless
Thank you for your kind words! We're glad Robin was able to help—your feedback means a lot to us.
Excellent!!
20 de maio de 2026
Opinião espontânea
Resposta da Silvercell Wireless
Thank you so much for the excellent review! We truly appreciate your support and are glad you’re enjoying your experience with Silvercell. 😊
Customer service is very good and…
Customer service is very good and knowledgeable
19 de maio de 2026
Opinião espontânea
Resposta da Silvercell Wireless
Thank you for your kind feedback! We’re so glad to hear you found our customer service both helpful and knowledgeable—that’s exactly what we strive to provide every day.
If you ever need anything, we’re always here and happy to help!
—The Silvercell Wireless Team
Resposta da Silvercell Wireless
Thank you for your kind words! We’re so glad to hear you had a fantastic experience—that’s exactly the level of helpful, friendly support we strive to provide every day.
If you ever need anything, we’re always here and happy to help!
Scott was excellent and answered so my…
Scott was excellent and answered so my questions.
18 de maio de 2026
Opinião espontânea
Resposta da Silvercell Wireless
Thank you for your kind words! We’re so glad to hear Scott was able to answer your questions and provide a great experience. That’s exactly the kind of friendly, helpful support we strive for every day.
If you ever need anything else, our team is always here for you!
—The SilverService Care Team
Annie was very helpful and went the…
Annie was very helpful and went the extra mile to get my phone transferred. I will ask for her again!
15 de maio de 2026
Opinião espontânea
Resposta da Silvercell Wireless
Thank you for your wonderful feedback! We’re so glad to hear Annie went the extra mile to help get your phone transferred smoothly. She’ll be thrilled to know she made such a positive impression! We truly appreciate your support and look forward to assisting you again whenever you need us.
I worked with Scott(AGAIN)
I worked with Scott(AGAIN). HE helped me set up two lines in April. One line for myself and one line for my husband. I had lost the paper I had account details on and forgot if the account was due monthly or if it was set up on auto pay. Scott was very patient as I negotiated between our chat and looking at my e-mail for codes he was sending. So far we have liked our SilverCell service. We do like our chat helper..SCOTT too.
15 de maio de 2026
Opinião espontânea
Resposta da Silvercell Wireless
Thank you so much for your thoughtful review! We’re glad we could help you get everything sorted and that the process felt smooth and supportive, even while juggling account details and codes. It’s great to hear you and your husband are enjoying your service so far. We truly appreciate your trust in us, and we’re always here whenever you need assistance!
Scott is very helpful
Scott is very helpful, so far the experience has been great.
15 de maio de 2026
Opinião espontânea
Resposta da Silvercell Wireless
Thank you for your kind feedback! We’re so glad to hear your experience has been great so far. If there’s ever anything you need, we’re always here to help!
Robin got my cell number transferred…
Robin got my cell number transferred just like an expert.
Thanks again,
Steve Merrick
14 de maio de 2026
Opinião espontânea
Resposta da Silvercell Wireless
Hi Steve,
Thank you so much for your kind words! We’re thrilled to hear that Robin was able to get your number transferred smoothly—that’s exactly the kind of expert support we strive to provide.
We truly appreciate you choosing Silvercell, and we’ll be sure to pass your feedback along to Robin. If you ever need anything else, we’re always here to help!
Resposta da Silvercell Wireless
Thank you for your kind words! We’re happy Scott was able to provide a great experience. At Silvercell, we’re always here to help—please don’t hesitate to reach out if you need anything!
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