Overall, the shopping experience was really good. The website is informative and is easy to navigate. The Glide Plus 360 is absolutely amazing. Love the color, clicks right in and baby is su... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ordered a travel system the dune the pushchair is so difficult to fold down cannot adjust the back rest when baby is in it and its absolutely awful to push cant even handle a crack in the pavement. Se... Ver mais
A empresa respondeu
Absolute amazing service from silver cross quick dispatch & delivery . But wow wow wo the cove in maple is stunning such beautiful colour so so light even with my 2 year old in seat unit . Baby’s so... Ver mais
We obtained a pre-used Silver Cross car seat from a friend for a newly born grandson. It was well constructed and worked fine until the grandson outgrew it. As it had been well used it was n... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Silver Cross pushchairs, car seats, prams & nursery furniture will give your baby the best start in life. Buy from a trusted British brand.
Informações de contacto
Micklethorn, BD23 3JA, Broughton, Reino Unido
- 0345 872 6900
- customerservice@silvercrossbaby.com
- silvercrossbaby.com
Respondeu a 92% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Extremely helpful
Silver cross was really good. I had problems with another company I had ordered the pram from. However I contacted silver cross about it and were really helpful. They sorted out an order for me and it came the next day. Yet the other company kept delaying the delivery.
Excellent service very good price for…
Excellent service very good price for a quality product. Purchased for occasional use for grandchildren so haven't actually used yet except to try out.
Very well built website checkout was…
Very well built website checkout was easy the car seat is amazing as expected thank you
Arrived promptly and on time
Customer service issue
Great product, but extremely difficult customer service experience trying to resolve a missing configuration issue and we’ve been going back and forth for weeks without any resolution. I’m extremely disappointed for a luxury stroller company to handle my situation in this manner.

Resposta da Silver Cross
My children are 33
My children are 33, 31,22. now and I made this choice for silvercross as I've always found them to be great quality and nothing has changed if anything theyre are good at staying with trends. So I felt if they were good enough for my children then they are definitely the best for my grandson. Thankyou for your great craftsmanship im sure I won't be disappointed.
We ordered the breez pram in pewter…
We ordered the breez pram in pewter (bassinet, stroller and car seat). We tried it out in a store first and liked how lightweight it is in comparison to other prams as well as manouverable. Its a really smart looking travel system which I cant wait to use to show off baby. It collapses easily and is compratively good value for money when buying the bundle. The car seat is easy to use and makes getting little one out of the car a doddle. Having the car seat attachable to the pram unit is also great so you dont have to disturb baby. The only negative I have is that the assembly instructions werent super clear. My partner had to google how to open the bassinet but its easy once you know how
Item wrongly listed as pre order arrived quicker which was disruptive.
Products all seem good. However the order and delivery experience was disruptive to us. The items were listed as "pre order", but it was then dispatched immediately and arrived within a couple of days. Whilst this sounds positive it was in fact disruptive and unhelpful. Had we known it was stocked and the estimated delivery would simply be a couple of days we would have ordered the following week or even later to better suit our availability to accept the order. Instead we had to rearrange our work. I don't know if this is a mistake on the website or is intended to pressure people into ordering sooner than they need.
I’m happy with my purchase
I’m happy with my purchase. Love the colour
Came very quickly
Came very quickly, like 2 day delivery and were in love with it just what we needed thank you so much really recommend the buffet one I love the colour x
Great product
Ordered online, delivered promptly. Bought for my grandson to use when staying away from home. My daughter loves it, very easy to assemble with a comfy mattress.
Excellent Customer Service
My granddaughter who is going to be one soon has the Silver Cross Pram/buggy, Cot and mattress and travel cot. When there was a slight problem with the travel cot Amber and Jenny were absolutely wonderful and from start to finish everything was resolved satisfactorily within a few days. Aftercare is so very important and the help I received from Customer Services was exemplary 👍😊
Great price and very quick delivery
This car seat is awful to much padding…
This car seat is awful to much padding which caused my 3 week old to stop breathing as her head tilted forward and it cut off her airways i had to administer CPR to her. I am never relaxed while travelling. She looks so uncomfortable in it but I cant afford a new one.

Resposta da Silver Cross
Excellent.Real Value for money
Excellent.. prompt delivery
The whole package far exceeded my expectations.. high standard.
I had an issue with my Silvercross bag…
I had an issue with my Silvercross bag and the customer service team was extremely prompt at responding and sent out a replacement bag extremely quickly.
Purchased Silver cross car seat
Purchased Silver cross car seat for are 4 year old grandson, received delivery within 48 hours, price was good and seat is of very good quality.
Seat is easy to take in and out of car which I am doing frequently with us not using it all the time with it being for are grandson.
Speedy service from Silver Cross
Silver Cross acted swiftly for me to receive my order. I really was impressed at how quickly it did arrive.
Easy process
Easy process. Arrived promptly . This is the second time we've bought this set for our grandchildren.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







