Been using this company for a few years now Andrew is always friendly & helpful Order arrived quickly Would recommend
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Leia as opiniões dos outros
First Sonos purchase for some time, but the sale was treated in the same friendly and efficient manner as my earlier purchases. In fact, Andrew remembered me, and I found the whole experience very eas... Ver mais
I bought four Monitor Audio C265 IDC with delivery to Austria. Perfect service via mail in advance. Shipping and customs went flawless! I got a trackingnumber and when the package arived at the the cu... Ver mais
A empresa respondeu
I can highly recommend Simply Sound and Vision, great prices aside (My Sonos Five was £100 cheaper than anywhere else) the team that work here are great - Super helpful, friendly and very knowledgeab... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Specialists in Home Audio since 2005. Advice, consultation, installation and supply of wide ranges of wireless audio systems and smart home technologies. Offering Sonos, NAD, Bluesound, Monitor Audio, Bowers and Wilkins and many other leading brands. With a state-of-the-art demonstration room, our trained experts will help you work out the best home audio and smart home system. Visit Simply Sound And Vision to get Hi-res music in every room!
Informações de contacto
Unit 4 Heathlands Industrial Estate, Heathlands Close, TW1 4BP, Twickenham, Reino Unido
- 02089778633
- info@simplysoundandvision.co.uk
- simplysoundandvision.co.uk
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Very quick and informative good company…
Very quick and informative good company to buy from thank you

Resposta da Simply Sound and Vision
Trust this firm to help
So what can I say - I have had a few interactions with organisation and without a shadow of a doubt, they offer the best customer service I have probably ever experienced. What is more, it isn't about one person there - but a culture of people who really seem to care. Thank you Andy specifically - you are a star.

Resposta da Simply Sound and Vision
Great Service
I contacted Simply Sound & Vision as they were advertising an open box music streamer on eBay. They could not have been more helpful and answered all my questions promptly and courteously. The icing on the cake was the fact that one of their team, who lives quite near me, delivered the streamer to me.

Resposta da Simply Sound and Vision
Great After-sale care
In an age where genuine service is a rarity, Simply Sound and Vision genuinely stand out from the crowd. I purchased two wireless speakers and have been very impressed with the personal service (the second speaker being delivered to me in person) and the after sales support. I had a slight issue with the two speakers, and having spoken with the manufacturer (who was useless btw), I spoke to Simply Sound and Vision. Their approach was excellent; they put forward a solution to resolve and made it happen, keeping customer satisfaction at the forefront, throughout. I would have no hesitation in recommending SS&V and will be using them again, knowing that in the unlikely event that things do go wrong, unlike many others, they won’t go missing.

Resposta da Simply Sound and Vision
Great communication with Andy Tkaczyk…
Great communication with Andy Tkaczyk from start to finish! Purchased 2 audio/fire hoods for in-ceiling speakers and had them shipped to the U.S. Appreciated the prompt and courteous communications. Very professional.

Resposta da Simply Sound and Vision
Efficient delivery
Contacted these guys just before 3 pm to query stock and best price. Had what I wanted and £98 off! Delivered next morning, a Saturday. Helpful since purchase re some support needed. Highly recommend SSAV.

Resposta da Simply Sound and Vision
Professional and friendly service
The company was helpful and friendly, with good communications.
Exceptional experience
Use several times and always had an exceptional experience.
Excellent advice - great service!
Andy and the team provided excellent advice and recommended a great range options to help me select my new audio system. Experienced team-straight advice. Simple order and delivery process.

Resposta da Simply Sound and Vision
Good service
Andy was very helpful with all I needed…
Andy was very helpful with all I needed no hard sell and knew his stuff !! Will definately be going to him in the future for any additions to my Sonos sound system 👍🏽

Resposta da Simply Sound and Vision
Great service
Great service and advice provided by Andy on speaker selection and amp at a very competitive price.
Goods delivered with no issues and would strongly recommend using this company.
5/5 for everything.

Resposta da Simply Sound and Vision
I was invited for a 2nd interview
I was invited for a 2nd interview, spent 2 hours of my time there. The owner asked me ridiculous questions unrelated to the job spec. I originally applied to a Web Content Manager role and his question was, to give an exact quote: "How do I double the company turnover?"
I don't think he's aware of what the role he's hiring for entails as that was clearly a question for himself to answer. He also bad mouthed the current employee who was there stating that he doesn't know if he "is actually any good". Very unprofessional small minded business. His staff were all completely silent and didn't even acknowledge visitors, very awkward atmosphere and explains a lot!
He was also very rude to me, his exact words were 'Unfortunately we will have to get in touch with you again early next week' but never did. 2 weeks passed and didn't even bother to reach out for feedback.
I obviously would have never accepted an offer from this company based on my feedback above, however investing 4 hours of my own time, you would expect some decency from the owner to at least tell you the outcome but he is too unprofessional for that.
Clearly explains why the business is so small after 17 years of trading. I would stay away as an employee and as a customer.
Overall scarring experience and one to avoid!
**You can tell from the owners response below how unprofessional he really is! Bending the truth and revealing his true character and unable to remain professional just proves my point so thanks for that!

Resposta da Simply Sound and Vision
A great product and delivered quickly
Great customer service!
Great customer service! Professional, helpful and friendly. If you are in the market for a SONOS product, look no further than Simply Sound and Vision.
Old Sonos Connect replacement -trade up scheme-
I had an old Sonos connect that didn't work and I wanted to replace.
I spoke to Zena and she was very helpful by telling me about the Sonos trade up scheme. She gave me the option to buy another Connect or a more modern Sonos SL One. So I happily bought the SL One with the discount I got from having my old broken connect.
I would thoroughly recommend using them with this scheme and they were very friendly and helpful too. Something of a rarity these days I find.
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