Simply Sound and Vision Opiniões 

235
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

First Sonos purchase for some time, but the sale was treated in the same friendly and efficient manner as my earlier purchases. In fact, Andrew remembered me, and I found the whole experience very eas... Ver mais

Classificada 5 em 5 estrelas

I bought four Monitor Audio C265 IDC with delivery to Austria. Perfect service via mail in advance. Shipping and customs went flawless! I got a trackingnumber and when the package arived at the the cu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I can highly recommend Simply Sound and Vision, great prices aside (My Sonos Five was £100 cheaper than anywhere else) the team that work here are great - Super helpful, friendly and very knowledgeab... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de equipamento audiovisual
  2. Consultor em audiovisual
  3. Hi-fi
  4. Loja de aparelhos de som

Escrito pela empresa

Specialists in Home Audio since 2005. Advice, consultation, installation and supply of wide ranges of wireless audio systems and smart home technologies. Offering Sonos, NAD, Bluesound, Monitor Audio, Bowers and Wilkins and many other leading brands. With a state-of-the-art demonstration room, our trained experts will help you work out the best home audio and smart home system. Visit Simply Sound And Vision to get Hi-res music in every room!


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

235 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,9

Todas as opiniões

(235)

17 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very quick and informative good company…

Very quick and informative good company to buy from thank you

2 de fevereiro de 2023
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Resposta da Simply Sound and Vision

Thank you for your awesome review, Julia.

We are happy you loved your experience! We’re always here if you need anything.

Regards, Jake.

Classificada 5 em 5 estrelas

Trust this firm to help

So what can I say - I have had a few interactions with organisation and without a shadow of a doubt, they offer the best customer service I have probably ever experienced. What is more, it isn't about one person there - but a culture of people who really seem to care. Thank you Andy specifically - you are a star.

9 de janeiro de 2023
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Resposta da Simply Sound and Vision

Thank you so much for your review, Dave. We love hearing from our customers, so I’ve passed your feedback about our service to the team – they’ll be thrilled that they were able to make a difference in your life. We take pride in our customer service, if there’s anything else we can do, please let us know.

Regards, Jake.

Classificada 5 em 5 estrelas

Great Service

I contacted Simply Sound & Vision as they were advertising an open box music streamer on eBay. They could not have been more helpful and answered all my questions promptly and courteously. The icing on the cake was the fact that one of their team, who lives quite near me, delivered the streamer to me.

12 de janeiro de 2023
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Resposta da Simply Sound and Vision

Thanks for the five stars Nick, your review is a great way to let us know we’re on track for making our customers smile!

We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

Sincerely, Jake.

Classificada 5 em 5 estrelas

Fast efficient service

13 de janeiro de 2023
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Resposta da Simply Sound and Vision

We are so grateful for your kind words, Andy. Hope to see you again soon!

Cheers, Jake.

Classificada 5 em 5 estrelas

Excellent service

30 de dezembro de 2022
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Resposta da Simply Sound and Vision

Paul, we're really grateful and appreciate you taking the time to share your rating with us. We hope to see you again soon!

Regards, Jake.

Classificada 5 em 5 estrelas

Great After-sale care

In an age where genuine service is a rarity, Simply Sound and Vision genuinely stand out from the crowd. I purchased two wireless speakers and have been very impressed with the personal service (the second speaker being delivered to me in person) and the after sales support. I had a slight issue with the two speakers, and having spoken with the manufacturer (who was useless btw), I spoke to Simply Sound and Vision. Their approach was excellent; they put forward a solution to resolve and made it happen, keeping customer satisfaction at the forefront, throughout. I would have no hesitation in recommending SS&V and will be using them again, knowing that in the unlikely event that things do go wrong, unlike many others, they won’t go missing.

19 de dezembro de 2022
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Resposta da Simply Sound and Vision

Russ, thank you for the great review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Sincerely, Jake

Classificada 5 em 5 estrelas

Great communication with Andy Tkaczyk…

Great communication with Andy Tkaczyk from start to finish! Purchased 2 audio/fire hoods for in-ceiling speakers and had them shipped to the U.S. Appreciated the prompt and courteous communications. Very professional.

21 de novembro de 2022
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Resposta da Simply Sound and Vision

Thank you for your review - and for your order.

Classificada 5 em 5 estrelas

Efficient delivery

Contacted these guys just before 3 pm to query stock and best price. Had what I wanted and £98 off! Delivered next morning, a Saturday. Helpful since purchase re some support needed. Highly recommend SSAV.

4 de novembro de 2022
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Resposta da Simply Sound and Vision

Stephen, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We Look forward to seeing you again soon. Best Wishes. Sincerely, Jake.

Classificada 5 em 5 estrelas

Excellent advice - great service!

Andy and the team provided excellent advice and recommended a great range options to help me select my new audio system. Experienced team-straight advice. Simple order and delivery process.

9 de setembro de 2022
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Resposta da Simply Sound and Vision

Hi Louise! Thank you so much for sharing your positive experience working with Andy! We pride ourselves on timely communication, professionalism, and providing excellent advice. Thank you for choosing Simply Sound and Vision and we hope to see you back!
Best regards, Jake.

Classificada 5 em 5 estrelas

Andy was very helpful with all I needed…

Andy was very helpful with all I needed no hard sell and knew his stuff !! Will definately be going to him in the future for any additions to my Sonos sound system 👍🏽

5 de setembro de 2022
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Resposta da Simply Sound and Vision

Thank you, Paul, for the amazing review!

We put in the work to keep you and all of our clients happy. We hope to see you again. Have a nice day ahead!

Classificada 5 em 5 estrelas

Great service

Great service and advice provided by Andy on speaker selection and amp at a very competitive price.
Goods delivered with no issues and would strongly recommend using this company.
5/5 for everything.

1 de setembro de 2022
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Resposta da Simply Sound and Vision

Thank you very much for taking the trouble to rate our service. We wish you many hours of enjoyment with your new system.

Classificada 1 em 5 estrelas

I was invited for a 2nd interview

I was invited for a 2nd interview, spent 2 hours of my time there. The owner asked me ridiculous questions unrelated to the job spec. I originally applied to a Web Content Manager role and his question was, to give an exact quote: "How do I double the company turnover?"

I don't think he's aware of what the role he's hiring for entails as that was clearly a question for himself to answer. He also bad mouthed the current employee who was there stating that he doesn't know if he "is actually any good". Very unprofessional small minded business. His staff were all completely silent and didn't even acknowledge visitors, very awkward atmosphere and explains a lot!

He was also very rude to me, his exact words were 'Unfortunately we will have to get in touch with you again early next week' but never did. 2 weeks passed and didn't even bother to reach out for feedback.

I obviously would have never accepted an offer from this company based on my feedback above, however investing 4 hours of my own time, you would expect some decency from the owner to at least tell you the outcome but he is too unprofessional for that.

Clearly explains why the business is so small after 17 years of trading. I would stay away as an employee and as a customer.

Overall scarring experience and one to avoid!

**You can tell from the owners response below how unprofessional he really is! Bending the truth and revealing his true character and unable to remain professional just proves my point so thanks for that!

25 de agosto de 2022
Opinião espontânea
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Resposta da Simply Sound and Vision

Dear Sam,
I am sorry that you have clearly taken your unsuccessful job application so badly. Quite why you have decided to vent your obvious anger with a completely inaccurate version of events is a mystery. Furthermore, you wildly misquote your interview questions.

Your one correct statement is that you attended an interview at our company and that we took two weeks to reject your application to us. You were informed that we were interviewing several candidates over a period of time (two weeks) and that a decision would be made at the end of that process.

As you witnessed at your interview, we are not a 1-man business, but employ 10 staff and turn over several million pounds a year. A company does not get to that position, and hold that position for 17 years, by providing poor service to its customers. Clearly, you are not a customer and so it is a little curious that you have chosen to attempt to inflict damage upon us by using a platform intended for customer reviews.

Your recollection of events is inaccurate in other areas also: (1) It is perfectly reasonable for a prospective employer to ask in an interview: "how would you contribute to growing the business" and; (2) Regarding your, rather offensive interpretation of interview questions as "bad-mouthing" a current employee - The employee in question (the role for which you were being interviewed) leaves us to pursue new opportunities after two successful years of highly-valued contribution and was working his notice at the time of your visit. The context of the comments you have mis-stated is this: "how could a new person in the role do better based on what you have observed prior to the interview?" - not only is this another perfectly reasonable interview question (which in no way implies that an existing colleague has failed in any way) but it also exposed your total lack of any thought or preparation for the role you sought. You thus wasted your own time as well as ours and this is why your application was unsuccessful.

Classificada 5 em 5 estrelas

Great customer service!

Great customer service! Professional, helpful and friendly. If you are in the market for a SONOS product, look no further than Simply Sound and Vision.

13 de agosto de 2022
Classificada 5 em 5 estrelas

Old Sonos Connect replacement -trade up scheme-

I had an old Sonos connect that didn't work and I wanted to replace.
I spoke to Zena and she was very helpful by telling me about the Sonos trade up scheme. She gave me the option to buy another Connect or a more modern Sonos SL One. So I happily bought the SL One with the discount I got from having my old broken connect.
I would thoroughly recommend using them with this scheme and they were very friendly and helpful too. Something of a rarity these days I find.

12 de agosto de 2022

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