Simply Utopia Opiniões 

426
•
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Bed frame turned up the foot board no fitting fitted contacted customer service none existent pretty much was agent to be with me.next day no one turned up pay cheap and cheap customer service and rud... Ver mais

Classificada 5 em 5 estrelas

Canterbury double bed frame delivered on time, well packed & undamaged & at best price. Fitted together with help from friend, needs 2 people. Not used yet but seems sturdy & instructions not bad. Onl... Ver mais

Classificada 3 em 5 estrelas

Storage box delivered safely, eventually. Packaging just adequate, one torn dent but had not damaged the contents. Easy assembly, all parts included & fitted well together. Large size means the box do... Ver mais

Classificada 5 em 5 estrelas

Bought the furniture unit from here as other, more popular sites were selling same product, but much more expensive. I received my delivery 2 days later. Only thing that wasn't expected, is that I... Ver mais

Informações sobre a empresa

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Escrito pela empresa

Simpy Utopia offer a vast range of high quality home furniture; ranging from your child's bedroom to your dining room chairs. This includes home decor and furnishings along with luxurious gifts to suit anybody. Free delivery on all items. Sign up now t...


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3,7

Aceitável

TrustScore: 3.5 em 5

426 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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3,7

Todas as opiniões

(426)

0 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

My partner placed and order on the 3rd…

My partner placed and order on the 3rd May. We've been given tracking info that says in been sat in delivery depot for the best part of 4 days. We've tried to ring both delivery company and utopia about our order but have yet to receive any communications back. No answer to the emails sent, or the voice messages left as you only ever reach an answer phone. Will give them till tomorrow to respond as per the email sent that will be raising a dispute via klarna who we purchased through. Never will I order again from here, which is a shame as they have lots of beautiful items.

11 de maio de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Wrong item sent

Wrong item sent. We ordered the maxi cosi adaptors for tandem pram but unfortunately the isafe car seat adapters were sent instead. We didn’t realise until the night before we needed them and our car seat wouldn’t fit :(

10 de maio de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Very late to deliver - disappointment

I ordered something with estimated 7 - 10 working day delivery as a birthday present and 18 working days later I still do not have it. I finally have a delivery date but this is after the birthday. Massively disappointed. Whilst responsive on email, they were unable to take a call or call me back to discuss. They were very friendly and prompt in their communication but all in all I will never buy from them again.

29 de abril de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

Excellent Service But Colour of Product not as Illustrated

We ordered the Novogratz Skylar Velvet Sofa Bed in Green Velvet which was amazingly delivered just 36 hours after ordering. The service was impeccable and the product quality is great, especially considering the price.

However, the colour of the sofa bed is most definitely teal, rather than the green colour displayed in the product photos. Fortunately, this still goes with the colour theme of the room but we would have preferred the green as illustrated.

19 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

5 star service and a great product

This experience has been 5 star from start to finish. I accidentally ordered the wrong colour and Charlotte in customer services corrected the order and refunded the first payment within 24 hours. The wardrobe was on back order and Charlotte has kept me updated at every stage, whilst being an absolute pleasure to deal with. The wardrobes were delivered on time, in great condition and look amazing. They're also, looking at other stockists, a great price. I couldn't be more delighted and would happily recommend Simply Utopia.

18 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Would 100% buy from them again…

This was the 3rd place I’d ordered these units from after being on back order for months, so I wasn’t massively hopeful they’d arrive. When then did arrive, they came within the dates that were stated upon order and I received a message with a time frame on the day. The units were so easy to put together on my own, and I can honestly say that this is the first flat pack furniture where nothing was missing and everything lined up perfectly. The only thing they could’ve done better was send me an email once it had been dispatched, other than that, I’ve been waiting for the opportunity to review them to say thank you. Would 100% buy from them again.

18 de abril de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible

Terrible! Payment went through, was advised of dispatch, then nothing until I queried delivery. Then told it was damaged when collected by courier (?) and I would be refunded. Never again!

10 de abril de 2022
Classificada 5 em 5 estrelas

No problems at all

No problems at all, an email to keep me updated as slight delay on delivery and good customer service. Item exactly as expected.

8 de abril de 2022

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