Simplyzap Opiniões 

33
•
TrustScore: 2 em 5

2,0

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Classificada 4 em 5 estrelas

I placed my order in May. I thought it was all a scam, after contacting them apparently it was shipped but I didn't receive my oder. They came through because on September 8th I received the replacem... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Ich habe vor etwa Zwei Monaten 4 Lampen bestellt die bis heute nicht bei mir angekommen sind. Nun habe ich um Rückzahlung gebeten was aber auch nicht erfolgt und immer wieder vertröstet werde mit der... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Giving one star because I am sick of seeing their stupid adds on Youtube. This is the second year. On their Youtube advertisement it sometime says that it was designed by an Japanese engineer, somet... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

The product didnt kill any mosquitos and I have many. I charged it up and put it in different locations at different times of the day. It didnt do anything to attrack mosquito. It looks like a cheap... Ver mais

A empresa respondeu


Informações de contacto

2,0

Mau

TrustScore: 2 em 5

33 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 76% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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2,0

Todas as opiniões

(33)

18 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

I placed my order in May

I placed my order in May. I thought it was all a scam, after contacting them apparently it was shipped but I didn't receive my oder. They came through because on September 8th I received the replacement. It took a while but I got it finally. They communicated very professionally with me throughout the inconvenience. I was angry when I wrote before and I would like to apologise for the negative comments. The product works, they were lots of Mosquitoes and other insects in the filter when I woke up. Thank you Simply Zip, you came through and I am happy now.

8 de setembro de 2026
Opinião espontânea
logótipo da Simplyzap

Resposta da Simplyzap

Hello Mark,

Thank you for sharing your review.

We’re pleased that your order has arrived and the product is working well for you. It’s great to know that everything has been resolved to your satisfaction.

Our support team remains available if you have any questions or need further assistance.

Warm regards,
Lisa from SimplyZap

Classificada 1 em 5 estrelas

Simply Zipp are Scammers don't waste away your money to this company. They are rubbish

Title: My Experience With Simply Zipp — Buyer Beware
I saw the advertisement for Simply Zipp and decided to give the company a try. Unfortunately, my experience has been extremely disappointing.
I placed an order in May and spent more than $130. Today is August 12, and I still have not received my order. I have contacted the company and received repeated explanations and delays, but the product has never arrived.
What is especially frustrating is that I was told the order had been delivered. However, I never received it, and I was not provided with proof that it was actually delivered to me.
After waiting for months and spending more than $130, I am extremely disappointed with the way this situation has been handled. Based on my personal experience, I would strongly recommend that people research this company carefully before placing an order.
Buyer beware. I would not recommend Simply Zipp based on my experience.

12 de maio de 2026
Opinião espontânea
logótipo da Simplyzap

Resposta da Simplyzap

Hello Mark,

Thank you for bringing your experience to our attention.

We understand your feedback and while our records indicate that the order was delivered to your address, we would appreciate the opportunity to investigate this further.

To make sure that your case receives an attention it deserves, a member of our team will review the details you've shared including your previous communication with us and contact you directly to assist you the best we can.

Please take a moment to check your inbox for our message.

Sincerely,
Lisa from SimplyZap

Classificada 1 em 5 estrelas

Ich habe vor etwa Zwei Monaten 4 Lampen…

Ich habe vor etwa Zwei Monaten 4 Lampen bestellt die bis heute nicht bei mir angekommen sind. Nun habe ich um Rückzahlung gebeten was aber auch nicht erfolgt und immer wieder vertröstet werde mit der Ausrede das zu viele Anfragen zu beantworten seien. Ganz sicher nie wieder!!!!

7 de agosto de 2026
Opinião espontânea
logótipo da Simplyzap

Resposta da Simplyzap

Hallo Thorsten,

Vielen Dank für Ihren Hinweis.

Lieferzeiten können gelegentlich durch externe Logistikfaktoren beeinflusst werden. Wir versichern Ihnen jedoch, dass unser Team alles daran setzt, Ihre Sendungen schnellstmöglich zuzustellen. Auch Rückerstattungsanträge werden gemäß den geltenden Richtlinien geprüft.

Wir möchten den Sachverhalt genauer untersuchen und haben daher einen Mitarbeiter unseres Teams beauftragt, Ihren Fall zu prüfen und die beste Lösung für Sie zu finden.

Bitte überprüfen Sie bei Gelegenheit Ihren E-Mail-Posteingang.

Mit freundlichen Grüßen,
Lisa von SimplyZap

Classificada 3 em 5 estrelas

The product didnt kill any mosquitos…

The product didnt kill any mosquitos and I have many. I charged it up and put it in different locations at different times of the day. It didnt do anything to attrack mosquito. It looks like a cheap piece of junk that cost 2 cents from china, very flimsy, dissapointing. I feel cheated. Its been a month since I requested a refund. I have gotten a few different emails and they keep passing it on to different departments saying they will contact me via email. They are very polite but keep me waiting for the refund. Its been over a month now

2 de junho de 2026
Opinião espontânea
logótipo da Simplyzap

Resposta da Simplyzap

Hello Lori,

Thank you for sharing your experience.

We would like to understand the situation and review the details of your case. To help with this, a member of our support team will reach out to you directly to review the details and provide further assistance.

Kind regards,
Lisa from SimplyZap

Classificada 1 em 5 estrelas

I was unlucky enough to watch SIMPLY…

I was unlucky enough to watch SIMPLY ZAP add, be impressed and naively, to believe it. I ordered one unit to try. In my order confirmation I was surprised to see that they confirmed TWO units and more than doubling my cost. I immediately tried any possible way to cancel my order but they claimed that it was too late.
Now that I've read all that is written about them, I realize that I was swindled...
These guys are thieves!

15 de junho de 2026
Opinião espontânea
logótipo da Simplyzap

Resposta da Simplyzap

Hello Rammy,

Thank you for sharing your comment.

To clarify, orders are only processed for the items and quantities selected and confirmed by the customer during checkout, and our system does not modify orders without customer confirmation.

We would appreciate the opportunity to review the details of your order further, so we have sent you a separate request for additional information.

Please check your inbox whenever you are convenient.

Kind regards,
Lisa from SimplyZap

Classificada 1 em 5 estrelas

Absolute rubbish

Absolute rubbish . Hasn't trapped one mosquito,flying around lamp before zooming in to bite.
Cheap plastic toy,wouldn't knowingly
Pay 3€for it.I paid a "special reduced price" 35€ + p&p.Have bought better ones for 10 - 12 € from Chinese Bazars .They didn't work either,but 35 € is complete rip off.
Have requested refund but don't hold out much hope.
DO NOT BUY A SCAM

19 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Giving one star because I am sick of…

Giving one star because I am sick of seeing their stupid adds on Youtube. This is the second year. On their Youtube advertisement it sometime says that it was designed by an Japanese engineer, sometimes by a German students. Both times using some generic stock videos and AI. It is probably some overpriced lamp from China, which does not work as mosquitoes are not attracted to UV light

EDIT: so they fully moved to making AI slop for commercials. They also mention winning an award from some non-existent competition.

9 de junho de 2026
Opinião espontânea
logótipo da Simplyzap

Resposta da Simplyzap

Hello Miha,

Thank you for your feedback.

We appreciate you taking the time to share your thoughts regarding our advertising and product presentation. Our goal is to present our products clearly and accurately, and we value feedback as we continue to enhance the overall experience.

If you have any questions or would like to share additional thoughts, please feel free to reach out to our support team at support@simplyzap.com.

Warm regards,
Lisa from SimplyZap

Classificada 1 em 5 estrelas

Simplyzap is scam it doesn’t even…

Simplyzap is scam it doesn’t even caught one mosquito, totally hopeless, paid £50.78 quite a bit for it last year

26 de novembro de 2025
Opinião espontânea
logótipo da Simplyzap

Resposta da Simplyzap

Hello Dora,

Thank you for sharing your experience.

Your concerns regarding product quality are important to us. While Simplyzap is designed to be effective to eliminate mosquitoes and other flying insects, results can vary depending on the area, wide coverage, and other factors.

If you have any questions or would like further assistance, please feel free to contact our customer support team at support@simplyzap.com. We will be happy to assist you.

Kind regards,
Lisa from SimplyZap

Classificada 1 em 5 estrelas

humane mosquito killer

It's a humane mosquito killer that kills nothing, absolute rubbish. In the year I've owned this its killed 1 mosquito and nothing else.

26 de maio de 2026
Opinião espontânea
logótipo da Simplyzap

Resposta da Simplyzap

Hello Simon,

Thank you for bringing this to our attention.

We want to learn more what happened with your SimplyZap. As we could not locate your order based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Lisa from SimplyZap

Classificada 1 em 5 estrelas

this is simply a scam

this is simply a scam. even the people are not real. whoever made this need to charged for fraud.

25 de maio de 2026
Opinião espontânea
logótipo da Simplyzap

Resposta da Simplyzap

Hello there,

Thank you for bringing this to our attention.

We want to clarify that SimplyZap is a legitimate business, and we operate in compliance with all legal requirements. We ship real orders and have a clear return and refund policy in place.

We want to learn more about what happened with your SimplyZap. To identify your order, we've sent you a request for additional details.

Best regards,
Lisa from SimplyZap

Classificada 1 em 5 estrelas

Faked overpriced product

Faked and overpriced product. Does not work at all. Still to your mosquitoes coils or things you are used to. Attend an outddoor BBQ by friends and observed they hung 2 at the venue but everyone still get bitten by mozzies.

*P.S - I received response from SimplyZap to verify my review and they claimed to emailed me to follow up on my review.....I have yet to receive any email (also checked spam box).

25 de maio de 2026
Opinião espontânea
logótipo da Simplyzap

Resposta da Simplyzap

Hello Jensen,

Thank you for sharing your feedback. We're saddened to hear SimplyZap didn't meet your expectations.

We want to ensure that you have the support you need, and we're eager to assist you sort this out ASAP. That said, we could not locate your order based on this review alone.

We have sent you a separate request for further information. Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Lisa from SimplyZap

Classificada 1 em 5 estrelas

I have not bought anything from them

I have not bought anything from them. I saw the advert on Youtube and wanted to know more. What I noticed straight off was that you could not link through on their ratings which look identicle to trustpilot, same colour same design everything. This is more just a warning to others. I did come here to read the REAL reviews. Saying that,I feel YOUTUBE also has a responsibility here, to not allow scam companies place adverts.

Always be vigilant, read reviews and if you must, ask chat if the company is legit before parting with your money.

24 de maio de 2026
Opinião espontânea
logótipo da Simplyzap

Resposta da Simplyzap

Hello Jenny,

Thank you for bringing this to our attention. We take your feedback seriously and want to address the points you've raised to ensure clarity and transparency.

SimplyZap is a legitimate business, and we operate in compliance with all legal requirements. We ship real orders and have a clear return and refund policy in place.

If you have any questions or would like assistance about the product, please feel free to contact our customer support team at support@simplyzap.com. We will be happy to assist you.

Kind regards,
Lisa from SimplyZap

Classificada 1 em 5 estrelas

SimplyZap is a complete scam

SimplyZap is a complete scam. I bought three and tested them in our garden in mosquito infested areas and never saw a single dead mosquito around the machines. I had to discard all three units.

22 de janeiro de 2026
Opinião espontânea
logótipo da Simplyzap

Resposta da Simplyzap

Hello Khaled,

Thank you for sharing your experience.

Your concerns regarding product quality are important to us. While Simplyzap is designed to be effective to eliminate mosquitoes and other flying insects, results can vary depending on the area, wide coverage, and other factors.

If you have any questions or would like further assistance, please feel free to contact our customer support team at support@simplyzap.com. We will be happy to assist you.

Kind regards,
Lisa from SimplyZap

Classificada 1 em 5 estrelas

They advertise as Japanese invention

They advertise as Japanese invention. They have doubled my order without my authorization and debited my credit card. I wanted to cancel my order after 1 min., but AI agents said the order is on the way and can’t be canceled.
I received my order after 2 months- a Chinese low quality product called electrical shock. They had taken 150 eurs from me - but product is worth ZERO! Don’t make the same mistake.

27 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Fraud? Money laundering?

Paypal transaction never confirmed by rogue ordering daughter. Inspite...order went through. WITHIN 7 MINUTES asked to cancel but company claims it already shipped....who believes that? Now mut wait for return process. What a scam.

2 de novembro de 2025
Opinião espontânea

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