Simpsons Premium Opiniões 909

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Customer Service is. Excellent with this company I e changed my order a couple of times and it’s done immediately and email answered very quickly. The dry food I buy for my Dog de Bordeaux is very goo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Wonderful dried food. Tried many sensitive brands for our labrador until Simpsons was recommended to us by a colleague. Since trying this he is now fit and healthy and no longer experiences any p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Good food, quick service, what's better than that? Our lad, a Street Dog from Bulgaria, who was rescued by an excellent Shelter, Streethearts BG, run by two English folk, with other excellent helpers... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've had cats for 30 years, and this is the best catfood I've ever used. Nutritious, natural ingredients, and our cats love it (even the finicky ones). They offer plenty of variety and some organic op... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de ração
  2. Loja de animais de estimação

Escrito pela empresa

Simpsons Premium is a independent, family owned and run business founded in 2009. Providing natural, complete dog and cat food ranges of dry food, wet food and treats. With the help of leading nutritionists, we have created a wide range of wet and dry food with your pet in mind, taking into consideration their health, wellbeing and dietary requirements. For dogs, we have varying flavours of sensitive, grain-free, Organic and high-meat dog food, as well as puppy food that provides all the nutrients for a growing dog. For cats, we have wet and dry food made with a range of healthy ingredients, as well as an organic wet adult food that will give your feline a balanced, natural diet. The products do not contain any artificial colours, flavours or preservatives and this also includes the raw ingredients.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

909 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great treats

Dogs love them not too expensive, prompt delivery quality product happy owner

31 de maio de 2024
logótipo da Simpsons Premium

Resposta da Simpsons Premium

Thank you for your kind review Andrew x

Classificada 5 em 5 estrelas

Hassle free delivery, excellent product

Ordering is straightforward and delivery is speedy. Most importantly, our dogs love the product!

30 de maio de 2024
logótipo da Simpsons Premium

Resposta da Simpsons Premium

We are pleased that your dogs love the food Alan. Thank you for taking the time to review x

Classificada 5 em 5 estrelas

Great

Always use Simpsons good food delivered fast

22 de maio de 2024
logótipo da Simpsons Premium

Resposta da Simpsons Premium

Thank you for your kind review Helen x

Classificada 5 em 5 estrelas

Great product lovely quality...

Great product lovely quality...
Please make it easier to set safe place instructions delivery 🙏 otherwise amazing service 🙏 thank you

18 de maio de 2024
logótipo da Simpsons Premium

Resposta da Simpsons Premium

Thank you for your kind review Saffron x

Classificada 5 em 5 estrelas

Novel protein great for IBS

The food I got for my dog with IBS is part of their range of novel proteins ... and the Kangaroo and Ostrich varieties are been devoured by a dog that had started to turn his nose up at the limited gastrointestinal food he had been on over the last year I am very please with the product and the impact on my dogs life

20 de maio de 2024
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Resposta da Simpsons Premium

We are so pleased to hear that your dog is loving the food. Hope he feels better soon. Thank you for taking the time to review x

Classificada 5 em 5 estrelas

Reliable as always

As a regular customer I never had any problems with order or delivery. The saying is everbody is only as good as their last job and if their last job is bad you don't return to them but Simpsons never let me down

22 de maio de 2024
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Resposta da Simpsons Premium

Thank you for your kind review George x

Classificada 5 em 5 estrelas

Arrived on time

Arrived on time. My cat loves the chicken,salmon shrimp flavour.

21 de maio de 2024
logótipo da Simpsons Premium

Resposta da Simpsons Premium

So pleased to hear that your cat is loving the food. Thank you for taking the time to review x

Classificada 5 em 5 estrelas

Great product

Always great service and no upset stomachs

21 de maio de 2024
logótipo da Simpsons Premium

Resposta da Simpsons Premium

Thank you for your kind review Nicola x

Classificada 1 em 5 estrelas

Never experienced such unprofessional…

Never experienced such unprofessional and rude customer service. No care for customer who’s ordered numerous times! I received no updates on my order that’s been out for delivery for 2 days- the response I received was blunt, rude and no apology which is shocking coming from an established company. Will not bother again. Plenty other amazing brands to support!

22 de maio de 2024
Opinião espontânea
logótipo da Simpsons Premium

Resposta da Simpsons Premium

Sorry to see your review Julie. The parcel left us on the 20th and unfortunately the driver ran out of time on the 21st but pleased to see your parcel did get delivered as we said it would ( on the 22nd) before leaving the review. It is showing on the system that you were emailed from the courier (always advisable to check the spam folder in case it goes in there). You asked for a refund for your delivery fee which it was merely pointed out that you didn't pay for delivery as it was free?

Classificada 5 em 5 estrelas

Have been using Simpsons dog food for…

Have been using Simpsons dog food for many years and they have always been helpful and prompt with deliveries. Our dogs have loved their foods and have stayed very fit and well.

15 de maio de 2024
logótipo da Simpsons Premium

Resposta da Simpsons Premium

Thank you for your kind review Diane. We are pleased that the dogs are doing well on the food x

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