Order was received and quickly acknowledged. Arrived promptly. When received, my boots didn't fit well, I contacted Sinclairs and asked for a swop, they did this really quickly and without question.... Ver mais
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Hi just reading a review by a 1 star customer there is a website called Sinclair Dublin You trade Sinclairs in UK The Irish one is a scam & goes by different names all the time selling the... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Luxury fashion and accessories retailer. We are a retail shop based in Stamford, England, with our head office in Sheffield. We specialise in curated collections of quality fashion items and accessories, offering customers carefully selected products and reliable service. All orders are dispatched directly from our warehouse in Doncaster.
Informações de contacto
266 Glossop Road, S10 2HS, Sheffield, Reino Unido
- 01142750333
- sinclairsonline@thesinclairbuilding.com
- sinclairsonline.co.uk
4,4
Excelente
277 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
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Lovely company ,will definitely be…
Lovely company ,will definitely be back. Beautiful Bridge makeup bag
27 de janeiro de 2023
I ordered on 7 January and I still have…
I ordered on 7 January and I still have not received. I have seen for ten days same tracking history “sender preparing item”. After this experience, I don not think to order anything with sinclairs.
6 de janeiro de 2023
Resposta da Sinclairs Online (Sheffield)
We are very sorry that you have not yet received your parcel.
Royal Mail’s international export service was severely disrupted following a cyber incident on 11th January and they were temporarily unable to despatch items to overseas destinations. This problem has now been resolved so we expect that you will receive your parcel in Turkey soon. Please do not hesitate to contact us if you do not receive your parcel in the next 4 days. Once again we are sorry for the delay.
Great overall service
Easy transaction. Great communication and very prompt delivery
Would recommend
5 de janeiro de 2023
Bag was never sent and no reaction to…
Bag was never sent and no reaction to my emails. Now trying to get the money back from PayPal
1 de janeiro de 2023
Resposta da Sinclairs Online (Sheffield)
We are sorry that your parcel was not received. We can confirm that the item was collected by Royal Mail on the 16th December, tracking number RV097710544GB. We have a launched a claim with Royal Mail in an attempt to locate the missing parcel, there was a disruption in the service due to strike action over the Christmas period, this may have contributed to the item not being delivered as expected. In the meantime we have refunded you in full for the purchase.
Lovely products well laid out made…
Lovely products well laid out made shopping a pleasure
Ordering was prompt and easy to complete
I was kept informed of the order progress and despite postal strikes item arrived in time.
It was as described and well protected from Ny damage in transit.
This was a Christmas gift and the recipient absolutely loves it.
Thank you Sinclairs
16 de dezembro de 2022
Super fast delivery
Super fast delivery, more companies should be like this. Tracked item from the minute it was dispatched. Considering other companies are blaming their delayed postage on Royal Mail, this company just proves that good customer service is still possible. Highly recommend.
8 de dezembro de 2022
Product as ordered and arrived quickly.
13 de dezembro de 2022
Great customer service
Ive pretty much given up on good customer service these days, especially at Christmas, for this reason after a product issue, I left a review instead, within hours I was contacted and offered a really decent solution to the problem, one I would not normally expect and all to make sure a loved one got a perfect Christmas present. Thank you, some faith (at least with this company) is restored
16 de dezembro de 2022
Order processed quickly at a great price
I got a longchamp bag I've had my eye on at a great price in the black Friday sale. The order was processed and despatched quickly. I have used this retailer before and would happily use them again.
2 de dezembro de 2022
Delivery on time and well packaged
Delivery on time and well packaged. The Wellinton boots are for a Christmas gift so not opened yet.
24 de novembro de 2022
Purchased two Longchamp bags - Excellent Service
Purchased two Longchamp bags. Very prompt delivery with great communication. Bags very nicely packaged. Will definitely shop from here again.
25 de novembro de 2022
Very good service and delivery thanks
12 de novembro de 2022
Excellent price,delivery & packaging
5 de novembro de 2022
Easy to order and efficient delivery
Easy to order and efficient delivery. Packaged well
16 de novembro de 2022
Excellent all round
Quick delivery, very competitive price with discount, efficient, included a nice canvas bag.
2 de novembro de 2022
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