Over two weeks now and still not received my parcel. I emailed asking what was going on and they said one of the items is out of stock… don’t get why this means they couldn’t ship the rest of my orde... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Over two weeks now and still not received my parcel. I emailed asking what was going on and they said one of the items is out of stock… don’t get why this means they couldn’t ship the rest of my orde... Ver mais
A empresa respondeu
Update: customer service reached out to fix the problem Delivery has been a headache. I paid extra for Budbee home delivery. All of a sudden I get a text from DHL to pick up my package at some loc... Ver mais
Their items are so great and stylish! I am impressed by the Softsculpt leggings because they are quick-drying and squat proof. Also, they actually STAY in place 😆. No need to put them back as if t... Ver mais
Flattering design, gorgeous quality and fantastic customer service. Even when I experienced a flaw in the fabric of my trousers, I was advised to make a claim by CS and was granted a new pair free of... Ver mais
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Over two weeks now and still not received my parcel. I emailed asking what was going on and they said one of the items is out of stock… don’t get why this means they couldn’t ship the rest of my order. They said it’s now on its way (2 weeks after ordering)
Gorgeous quality activewear though which I love just won’t be ordering direct from their site again will purchase from Selfridges as usual

Resposta da Sisterlytribe
My stomach was in bits after 3 days farting burping bloating wasn't for me
Update: customer service reached out to fix the problem
Delivery has been a headache. I paid extra for Budbee home delivery. All of a sudden I get a text from DHL to pick up my package at some location. Feels like they pocketed the money from the delivery fee and sent via DHL pick up hoping the customer wouldn’t notice.
What a great experience! I reached out to customer service with a sizing question and received a thoughtful response from a real person who clearly took the time to read and address my specific concern. It was truly appreciated!
I'm so glad that I've finally received my order. The products are great and the quality is amazing. Sadly the delivery took longer than expected but when I send an email to the Sisterly tribe customer service they responded really quick and amazingly so thank you again for this and I cannot wait to order more ! 💜
Flattering design, gorgeous quality and fantastic customer service. Even when I experienced a flaw in the fabric of my trousers, I was advised to make a claim by CS and was granted a new pair free of charge sent directly on the same day. Definitely coming back for more ❤️
Excelkebt brand - love the quality . And very helpful sorting out my return and exchange . Thank you .
Superquick response when I had a question. No problem with delivery to Portugal. Top quality for both training and relax, I’m in love💕
I’m extremely satisfied with the quality of their products. This brand truly feels like me and has become one of my absolute favorites. I love the neutral color palette and the timeless, minimal design. Overall, I’m completely happy and can highly recommend it.
Needed to return my item and customer service was very responsive. They initially didn’t refund the full amount due to an error on their side, but was quickly sorted and I’’ really pleased about how quickly they emailed me back
Very good quality and good service! 🩷🩷
I absolutely love this brand!! Not only are the items made with really high quality, but they have incredible customer service. I had to reach out to exchange an item and the way they handled the situation was super professional. I can’t wait to buy more items and post it on my social media to spread more awareness for my followers to buy this brand!!!
Amazing pieces - I now only wear Sisterly Tribe to my pilates classes, complete upped my game! But beyond all that, just wonderful customer service. So prompt and kind x
i have been contacted by customer service, and the issue was my email was misspelled. i did not make a note of my tracking number, but customer service were able to trace the order and a confirmation email has reached me.v happy as i love the product, which i first saw and tried on in selfridges.

Resposta da Sisterlytribe
Their items are so great and stylish!
I am impressed by the Softsculpt leggings because they are quick-drying and squat proof. Also, they actually STAY in place 😆. No need to put them back as if they were constantly falling off like some brands which is very annoying during a Pilates class…
Plus, the customer service is top-tier. I have ordered an item which was then out of stock and they have provided me a solution quickly by sending me another item which was a little bit more expensive than the one I have initially ordered without additional fees!🤩💜
My experience with customer service was fantastic 🌟🌟
Great customer service and high-quality stylish activewear. So soft and comfortable you never want to take them off. The leggings are true to size and the cut on the sweatshirt is just right.
Jag älskar mina plagg verkligen! Både passformen, färgerna och hela designen är så snygg. Jag har även fått väldigt fin och snabb hjälp av kundservice när jag behövde byta en storlek på ett par leggings.
This brand is a fantastic find! The set I ordered is incredible in terms of style, color, and fabric quality (thick, stretchy but not too tight), and the fit is impeccable and comfortable. The bottoms are also perfectly suited for taller women. I also want to mention that after an issue with the carrier, customer service was very friendly, responsive, and efficient in handling it! I would definitely recommend them.
The best training bra i've ever had!
The material, the fit (i'm a size 75F) - all it perfects and definitely worth the wait.
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