sixthreezero Opiniões 8655

I bought a demo tadpole trike from these people. It came with a "mechanical parts only" warranty - cosmetic parts excluded. A couple of weeks after I started riding it, it refused to move, even though the display indicated that it was working properly. I reported the issue, documented it with video, and they promised me a new controller. That was over six months ago. First they lied about shipping it, then they said it was no longer made. They are friendly enough when contacted, but they *have done nothing* to get me a new controller. They seem to plan to 'run out the clock' on the 1 year warranty, while leaving me with a DEAD TRIKE. Whether it's dishonesty or incompetence, they have ripped me off for over $1000. Avoid them!

I had total knee replacement in both knees a year ago. After years of pain and lack of range of motion I felt I would never be able to ride a bike again. I had been on a Lectric trike with full pedal assist for several years to go with my family on bike rides. However, there are just some places a trike isn’t very good and I could not go. I got some range of movement back after the replacement but not enough for a regular bike. Then I came across the relaxed pedals on the SixThreeZero bike! It gave me just enough extension without having to move the seat to high to ride again!!! I love it! Thank you SixThreeZero for giving me a piece of my life back!

SixThreeZero customer service took care of everything that I needed when I had an issue with my rickshaw trike. They got me all of the parts I needed, communicated with me, and even got me a local mechanic to help fix our bike at no cost to me. Great company!

Okay, the bike arrived, so the site is reliable and everything and the bike itself looks nice. EXCEPT it’s a very cheap material they coated it with. You can’t even rest your bike against anything or else the top coat will get scraped away. Also, I tried multiple days to apply for the warranty it doesn’t even let you, I even contacted six three zero and they basically just said it’s down to try again later (even though it was like that for more than a week). Furthermore, I accidentally pulled out the pin for my bike break (because I thought it was a shipping pin) and my brake stopped working, and then I contacted them to get it replaced but they asked for my warranty (which I couldn’t even get because the “form was down”). Otherwise I like the bike, I just need to replace my brakes now and I don’t even know if I can just spray paint my bike black again or no but yea.

We tried the 630 easy glide fat trike for my son. It is a beautiful and extremely well-made trike. Unfortunately, we had to return the trike. The pedal assist was not a good fit for my son. However, I cannot speak highly enough about this company‘s return policy and specific customer service excellence from Cora.

Any company that has a good product is nothing without an outstanding helpful staff. Sixthreezero has an excellent product but even more they have a knowledgeable, helpful and very understanding staff. I have truly enjoyed all the help and assistance that they have given me in selecting the right bike for me and encouraged me to enjoy the ride.

I started my journey with sixthreezero several months ago. We have had a few missteps along the way, but my customer service representative, Rizelle, has been diligent in working hard to solve each issue as it came up. The wait was on one hand painful at times, BUT the reward of ending up with the bike I NEED to have has made it an overall WIN for me. I cannot find enough adjectives to describe how special and cared about Rizelle has made me feel throughout this process. I will never be able to thank her enough for all she has done, and continues to do, to ensure that my biking journey will be what I have been seeking.

I ordered a bike for my daughter for Christmas and when she finally rode the bike it just didn’t work for her. I emailed your customer service and Nadine went above and beyond offering different options and when my daughter chose to try another bike, Nadine knowing that I had to take apart the first bike and box it and send it back spoke with her manager and they told me to just keep the first bike. Wow!
I can tell you that I am a regional director for restaurant company and I use this example of customer service to my entire team as an example of how putting people first looks like.
Not only does my daughter love her new bike but you made a loyal customer in me and I tell everyone how great your company is.
Thank you!

I can’t say enough about the great experience I have had with Sixthreezero from sales to customer service! Each interaction has been highly professional and has helped me, whether it’s been making an initial purchasing decision, adding fun accessories or solving a problem. I highly recommend them and will be a customer for life!

Having so much fun with my Sixthreezero Trike.. So much power and smooth ride and at 78 Year old Senior it helps me get out of the house and get some wind in my lungs.. Two heart surgery’s and COPD, hard to walk any distance.. With the Trike and with the pedal assist I can ghost peddle … without over doing it..Going to the Market, and Local coffee Shop … Big basket on the bike allows me to carry groceries , or spare coat if needed… The bike is also very stylish..easier to pick up chicks with my new wheels.. LOL Great people at Sixthreezero , they answered all my questions and got a great deal, and feel competent with my purchase.

The bikes are really well built. We are a senior couple (75 & 66) so it did take a couple minutes to get used to riding, but it's definitely doable. We have a bike rack on the back of our RV and they go with us. We use the bikes for transportation while camping. We do not tow a car. The bike takes us to the grocery store, restaurants, and sight seeing. We would buy these again in a minute

I wouldn't order from this company customer service is awful and untruthful. I have been waiting since October for a motor replacement because mine burnt up after 250 miles of use.

Got to try out our etrike at the San Clemente location. Very comfortable bike, way to get on and off, good pep in the engine. The battery stopped working after a few months. I was able to get a complete replacement pretty quickly, and we're back to riding.

I totally enjoyed my test ride day. The owner, Dustin and his staff were ready to let me try any bike I wanted. I ordered an E-Bike and I'm waiting delivery. Super helpful and open to questions.1-27

Support team definitely cared about taking care of me. They understood that I was frustrated with my Bike situation.
But regardless of how frustrated I was, they were aiming to please. They genuinely wanted to take care of me and they did. Support team is amazing thank you so much for helping me out Cora!! The BEST!!
They gave me alternative options and worked with me. :)

Well trustpilot took down my first review because they said it was fake and a real customer I bought a real bike for $1,000 I have pictures of my bike I love my new bike seat is amazing I bought the extra padded seat it's like having an office chair on your bicycle these people are crazy my name is Neil I bought my like through affirm.

I disliked the fact that I cannot get updates on my bikes arrival. I've called multiple times to be lied to and many unanswered emails. However Rizelle has been the who answers my emails and tries to keep me updated. She is the best however I still don't have an ETA on my bike

I ordered an ANYTerrain quad on Oct 2, 2025 when the website showed 9 in stock and they told me it would ship in 3-5 days. After 10 working days and no bike I contacted them and was told they were out of stock and it would be there by Thanksgiving. In mid November they offered an incentive for not cancelling my order and said the bike would ship by the end of November. After no shipping info the last week of Nov and the first week of Dec I reached out on Dec 8 to cancel my order. On Dec 9 they told me they understood and it would be 7-10 days to receive the refund. On Dec 11 they offered another incentive to not cancel the order. I gave them a counter offer that included their incentive but would refund most of my money and keep a small down payment open and I could pay in full if/when the bike became available. On Dec 16 Sixthreezero rejected my offer and told me it would be another 5-7 business days for the refund. On Dec 28, after 7 days and no refund, I filed a dispute with the credit card company to get my money back. I really wanted the bike but unfortunately I have no confidence in this company and won’t be doing business in the future.

A new Simple Glide Fat tire motor sprocket came off. Sixthreezero verified it was covered under their warranty and they would ship a new one. Days,passed I contacted customer service. Weeks and months passed. Each time I queried customer service I received a response within 48 hours (I sent many inquiries over 3 months). Responses were polite but they couldn’t estimate shipment date. The replacement was received 3 months later which I’ve read can be common this year.
Sixthreezero representatives were polite and responsive to my many inquiries.

My experience with Sixthreezero has been the best customer service I have had in many years. They (CORA) reacted immediately to my issue. I ordered three bikes, two of which were damaged in transit by the carrier. Not 630's fault. They handled the issues and completely satisfied my needs. I have two bikes now, and they are absolutely the best-designed bikes I have ever ridden.
I'm retired now, but if I were still in the business world, I would try to hire Cora to head up my customer service department.