dril died approx 2 years old. customer service piss poor reference to seeking any warranty will not every buy again better part of a week and customer service no help with info.
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Leia as opiniões dos outros
I have a model SC5364-00 electric mower and I'm on the second one which has the same problem the first one had and that is it shuts off while you're using it. I want to mention right away that my lawn... Ver mais
Bought a battery operated chainsaw which I haven’t used yet. Extend a 3 year to 5 years just by registering it. Good luck with that. I tried for 2 hrs to do that on line. Finally called customer servi... Ver mais
Bought the Skil chain saw with battery pack and charger last summer. When I tried to charge the battery, the charger wouldn’t work. I really needed to use the chain saw so I bought a second charger... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
SKIL Power Tools is a worldwide manufacturer of electric power tools and accessories.
Informações de contacto
E Warrenville Rd 1203, 60563, Naperville, Estados Unidos da América
- skil.com
dril died approx 2 years old
dril died approx 2 years old. customer service piss poor reference to seeking any warranty will not every buy again better part of a week and customer service no help with info.
Refus de remplacer une batterie neuve…
Refus de remplacer une batterie neuve qui coule, alors que garantie soit disant de 3 ans. Pas sérieux
STOP MAKING JUNK
STOP MAKING JUNK. YOUR MADE IN CHINA SAWS ARE GARBAGE MAKE BETTER PRODUCTS MAKE THEM IN AMERICAN. I MAY TAKE IT TO WORK AND PUT IT IN THE 50 TON PRESS AND SEND IT BACK TO SKIL. HAS NO POWER TO CUT PLYWOOD AND THE UP CUT SUCK ALL TOGETHER AND THAT STUPID LED GUIDE YOU CAN PUT IT SOME WHERE.
Would Not Honor Warranty
I received a reciprocating saw battery operated from my son. It was fully charged when it arrived so I didn't use the charger. When I needed to charge the battery, the charger didn't work even though it was new and only a few months old. I had no receipt at that point and neither did my son. I did have an email exchange with him showing the product, the date of purchase and the store. Skil would not accept that and would not honor their warranty. Now I have to throw it away.
There’s bad customer service and…
There’s bad customer service and there’s skil’s customer service!!! Unbelievably bad!!
I bought 4 tools
I bought 4 tools, 3 batteries when I was looking for a budget friendly option. This was about 2 ywars ago, ( circular, jigsaw, LED light and a jobsite speaker). I have corded, tools, but needed some cheap battery tools, these are definitely cheap. Don't s
Do it, DO NOT waste your money, buy Hart or Black and Decker, Skil is absolutely garbage. If youre cutting anything bigger than trim, no youre not the circular just dont have the power for rip cuts. Barely made it through three deck boards. Jigsaw was just as bad, even woth high end blades, the maneuverability of this saw was manageable at a 1/4", it struggles with anything 3/8" or bigger, the radio is just horrible, I spent the money on a Dewalt and LOVE it, it sounds AMAZING!!!..... The LED flashlight is actually pretty cool, it works decently well for the cost, and it doesn't drain the batteries like the other tools. As far as the 3 batteries go, they have aren't very good. Even the 5ah doesn't last long. I did but a 2ah with a built in USB, that is pretty handy, but.lots of manufacturers offer that. In the end if youre looking for a cost effective tool set, I would literally suggest ANY other brand.
There was a battery recall for my…
There was a battery recall for my lawnmower just ad Spring started (April 2025). It is now June 24, 2025 and I still do not have my replacement battery and they do not know when it will arrive. I have been paying mowers to do my lawn because it was only supposed to take 1 month. Now, here I am.
NEVER BUY SKIL
One hour belt sander
Bought a belt sander on Amazon. I used it once briefly. Second use the motor burned out after approximately thirty minutes. Called warranty and the want me to take it to a "service center" miles away. For what purpose? Is my time and gas money not valuable?
do not buy skil brand…tools
Whatever you do do not buy skil brand tools. I made the mistake of buying a new table saw thinking it would be a backup saw and I would get parts and fix the other one come to find out you cannot get parts to repair the saw which I'm pretty sure violates my right to repair. But I guess I just have the right to have lawn ornaments spt99
The 12 inch junk chain saw
The 12 inch chain saw, is definitely junk, I have had many chainsaws. This one rates on the bottom. The thing slings oil and if it will almost empty a tank of oil over night. So I have decided, no more oil it will be used until it destroys itself. then thrown away
I bought a 12 volt cordless drill had a…
I bought a 12 volt cordless drill had a 96 days Lowe's won't warranty a skill tool they said to call the manufacturer so I called the manufacturer did a warranty they never said a word now they're telling me it's going to be at least 3 weeks before they get this drill back and stock been waiting 10 days for work I do not recommend skill tools to nobody .well from what reviews i see i can forget it
Garbage tool and garbage customer service
Foot that holds the blade on their jigsaw broke after 3rd use. Skil Customer Service would not give=ve me a return authorization # to return to the store. They asked if I could fix it myself. When I told them I wouldn't and shouldn't have to on a new tool, they they started to lead me through the hoops that I have to jump through to get it repaired by a technician. I won't buy another Skil tool again.
Will never buy Skil again
Both charger and battery fried on my chainsaw well within the warranty period. Website claims phone number does not work, after many attempts I went into a local store who advertise Skil warranty service, dropped off parts and after two months not hearing anything back, I called and they say I need to file a claim on the website, but there was no link to do that. The rest of the story is too long to keep writing but suffice to say it’s been over six months of trying and I still can’t use the tool. I will never buy anything Skil brand again, ever!
POOR WARRANTY PERFORMANCE/POOR PRODUCT DESIGN
Purchased one of SKILs 40V weed trimmers. I registered and opened my account with them on line. The trimmer began to jam and quit running after a period of time. I still had more than a year left on their "warranty". So I removed the head of the trimmer and discovered that the casing, made of plastic, that surrounded the trimmer connection end, was broken. I called and explained to Customer Service. The man said we do not warrantee that particular component! WoW!! I was stunned. I would have to purchase a new trimmer; but not from SKIL. I would not recommend purchasing anything from SKIL. Their warrantee is a scam--the parts they warrant are only the cheaper screws, nuts, and a few less expensive components. They do not warrant the motor or weed eater tool itself. What a Scam this Chinese outfit is. Beware buyer--Stay away--far away!!!
Tom Wakefield
Certified purchaser of SKIL Trimmer from Lowes
Run the other way thanks for nothing …
Okay well I had the skil lawn mower for about a good 2 months now and everything was working well I love the lawn mower and I had the weed eater as well but my battery ended up catching on fire all by itself on standby luckily I got it out the house just in time before it called the house on fire I call customer service it took about 2 days for them to reach back out to me and I told them what happened with the battery the guy said that they will send me another one out and it will be here on Wednesday or Thursday it didn't even show up I don't know why they lie to they customers but something has to be done I would have gave it a zero star but you got to give it something you cannot just not give it a star I will most definitely not ever buy another skil operated to again if I have a warranty for 3 or 5 years you should honor that and on top of that I had registered all my equipment went to go look to see about my account to check in to see if they added anything they deleted my account horrible horrible experience stay away do not waste your money
Poor customer service, poor battery chargers
Bought the Skil chain saw with battery pack and charger last summer. When I tried to charge the battery, the charger wouldn’t work. I really needed to use the chain saw so I bought a second charger. The second charger worked and I was able to finish my project. Summer over, I put the saw and charger away. It came time for me to do some more clearing and I get the saw and charger out, plug in the charger and NOTHING! I tried to get the issue resolved and was told I would have to PAY to get information on why it’s not working. I wasted enough money on these, I’m certainly not giving them any more just to find out what the problem is with these chargers. The saw is nice though.
Bought a battery operated chainsaw…
Bought a battery operated chainsaw which I haven’t used yet. Extend a 3 year to 5 years just by registering it. Good luck with that. I tried for 2 hrs to do that on line. Finally called customer service. Whey wanted a copy of my receipt. They sent me a email with no way to send back a photo of receipt. Then I just gave up. Nice to advertise a5 year warranty that doesn’t exist. No more Skil for me. Too many reputable companies around to fool with these people.
Bought a combination electric weed…
Bought a combination electric weed eater and blower. The blower works fine but the weed eater in 6 months I have had to replace the head twice. Of course not under warranty! But I use it very little and it is made of a very poor quality plastic that just cracks and breaks. So that what you get for trying to be ECO friendly.
Tools are great but warranty service is…
Tools are great but warranty service is garbage. I had a battery fail on me after a few months. I called Skil and they said they'd send a new battery out to me. They lied. Nothing ever arrived. I had to go buy another one for $129. Stay away.
Do Not Buy a Model SC5364 mower, they die during use
I have a model SC5364-00 electric mower and I'm on the second one which has the same problem the first one had and that is it shuts off while you're using it. I want to mention right away that my lawn is at the most 20'x20 and takes 10 minutes to mow and the lawn mower can't make it halfway through. I called customer service and the lady wanted me to trouble shoot the mower so I told her all there is is to make sure the battery is charged, the button moves, and the handle works what is there to trouble shoot I also told her the company already knows about this problem; in short don't buy a model SC5364 because you could end up with a lemon.
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