Skin on you have always provided me with excellent service. Their prices are fair and reasonable and they always deliver in good time. They stock high quality products. I will continue to use them as... Ver mais
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Leia as opiniões dos outros
I advise not to use this company- every time you order, your stock never comes on time, no one’s pick up phone or messages, when you finally get a message back it’s just every excuse under the sun , 6... Ver mais
Amazing service every time! Fast delivery, well packaged, and always reliable. The team is professional, helpful, and the whole process is smooth and stress-free. Really impressed with how quickly eve... Ver mais
I had a fantastic experience at Skin On You Pharmacy. The service was absolutely amazing—friendly, attentive, and highly professional from start to finish. The staff really take the time to listen and... Ver mais
4,0
Bom
25 opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de um mês
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I had a fantastic experience at Skin On…
I had a fantastic experience at Skin On You Pharmacy. The service was absolutely amazing—friendly, attentive, and highly professional from start to finish. The staff really take the time to listen and provide expert advice, which made me feel confident and well cared for. On top of that, their prices are very competitive, offering great value without compromising on quality. I would highly recommend Skin On You Pharmacy to anyone looking for reliable and professional service!
23 de abril de 2026
Opinião espontânea
These people are scammers!
These people are scammers!
The worst people you could ever work with.
I made 2 orders. One came missing items worth £120 and they never answered my emails or whatsapp messages to replace or refund. The second order had 4 items with 3 weeks before expiry date! When I contacted them they told me it was discounted so it was obvious - claiming the description says it, which it doesn’t. I told them to refund or return and they never replied.
I am trying to reclaim my money through the bank now.
DO NOT USE THIS WEBSITE!
17 de março de 2026
Opinião espontânea
Resposta da Skin On You
Thank you for your feedback. We take all concerns seriously and review each case carefully.
During the time of your orders, two key members of our customer service team were unexpectedly affected by a conflict in the Middle East. This led to a temporary loss of communication/no internet and access to our systems. As soon as we were back online, we worked through all pending messages and orders as quickly as possible.
For your order, these items were part of a discounted offer due to their shorter expiry dates. We aim to make this clear in the product description so you can make an informed choice before purchasing. However, again, due to the timing even though our team had mentioned this in the description, we offered the refund. Although late due to us not being available.
Once we regained access, your case was reviewed straight away. A full refund was processed on the same day and released without delay.
We understand your frustration and are sorry for the disruption caused during this period. We remain committed to clear communication, fair resolutions, and consistent service.
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