This company is a scam. Beware. Paid more than £100 for product. Courier which is DHL delayed delivery twice and then sent back the products without attempting to deliver again. Worse thing is, contac... Ver mais
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Leia as opiniões dos outros
I've always been impressed with their products. I have been repurchasing the glycolic scrub, micro peel and laser aid. I honestly can't find a replacement for it elsewhere. I love how the scrub do... Ver mais
Very bad reaction to SPF cream Tightness and extreme dryness of skin. Red marks under eye area Skin very irritated and sore. Unable to apply anything to soothe my skin as yet Obviously very disappo... Ver mais
A empresa respondeu
AMAZING SKIN - Even though live in England - I buy skinstitut scrub, and creams - my skin has never looked better since this discovery and I can tell you I have spent lots on rubbish - this works. I... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We use the very best quality cosmeceutical ingredients, advanced delivery systems and cruelty-free, vegan formulations to deliver transformative results. Free shipping Australia-wide.
Informações de contacto
Austrália
- skin@skinstitut.com.au
- skinstitut.com
2,6
Mau
826 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My order arrived quickly and the…
My order arrived quickly and the product is value for money.
1 de fevereiro de 2022
I'm in love
As a returning, happy customer, I absolutely love the products, prices are more than reasonable and my goodies were delivered in a timely manner. Win, win, win!
31 de janeiro de 2022
Beautiful products so light for my skin
31 de janeiro de 2022
gives me amazing skin
AMAZING SKIN - Even though live in England - I buy skinstitut scrub, and creams - my skin has never looked better since this discovery and I can tell you I have spent lots on rubbish - this works. I am 48 and it has taken 10 years off me . no more blackheads or clogged pores - the glycolic scrub is amazing as are their moisturisers and serum ( retinol ) x BUY it now
29 de janeiro de 2022
Excellent products and fantastic…
Excellent products and fantastic service. Love my little extra gifts each time I order.
Meg
28 de janeiro de 2022
Great products
Quick delivery (within 72 hours), effective products that are a pleasure to use and very economical for the high quality
28 de janeiro de 2022
Disappointed, again
I ordered 2 of the advertised 5 bulk pack & received confirmation of my purchase.
I then received a message to say what I ordered was not available as a ‘bulk pack’ & that my money would be refunded in 3-5 working days.
Why would you advertise products that are not for sale?
How can you add products to your cart if they are not able to be purchased?
I am still without the products I would like, my funds have not yet been refunded so will have to wait until they are & go through the whole ordering process again.
I have been ordering from this company for over 10 years & prior to my last 2 orders, have never had any problems.
27 de janeiro de 2022
Resposta da skinstitut.com
Hi Annette, Thank you for your feedback! Your order was refunded due to a discount code being applied when purchasing a kit. Our kits are excluded from our bundle deals as they are already set at price point that is less than the value of the products included. I have attempted to issue your refund again as it seems to have bounced back initially. We do sincerely apologise for any inconvenience caused and would love to help you with a replacement order. Please reach out to us directly via skin@skinstitut.com.au and we can assist you if you have any questions. Kind regards, Skinstitut Customer Service.
I can't fault the service or products
I can't fault the service or products. The products have improved my skin and even when I placed an order online forgetting to put in the discount code. I contacted customer service team who promptly rectified.
26 de janeiro de 2022
Quick delivery & awesome products!!!
26 de janeiro de 2022
Love my Skinstitut products!
19 de janeiro de 2022
All well done
19 de janeiro de 2022
Great products and quick delivery to…
Great products and quick delivery to order
19 de janeiro de 2022
Really good to receive an Australian…
Really good to receive an Australian product, delivery was fast.
18 de janeiro de 2022
I was impressed at how quickly I had my…
I was impressed at how quickly I had my order and the savings
17 de janeiro de 2022
Everything I needed was in stock :)
Everything I needed was in stock :)
Delivery was quick and I received lots of free samples!
17 de janeiro de 2022
Thank out my order was quick and I…
Thank out my order was quick and I loved the samples thank you 🙏
16 de janeiro de 2022
I will definitely order more!
Fantastic products and great service, thankyou! My whole family love the skinstitut range.
15 de janeiro de 2022
Cranky skin made happy
I have always had sensitive skin and a lot of trouble with breakouts. Skinstitute products don't irritate at all they leave my skin feeling refreshed and clean. Breakouts have reduced dramatically and I can wear the 50+ sunscreen all day without it leaving my skin more burned than the sun would do without it. Love these products and could not recommend highly enough.
13 de janeiro de 2022
Great skincare products
Great skincare products. Price is outstanding too. Quick delivery 👌🏻
12 de janeiro de 2022
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