Ski Solutions Opiniões 316

TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have been booking my ski holidays with James for the last 4 years, every time his recommendations come up trumps! Cant fault the attention to detail from the Customer Service team either when it com... Ver mais

Classificada 5 em 5 estrelas

Ross at Ski Solutions was an enormous help in finding a child friendly ski holiday in Norway a couple of years ago, so we entrusted him to help us find a similarly child friendly holiday in the Alps r... Ver mais

Classificada 5 em 5 estrelas

Speaking with an old skiing friend he was going skiing so I felt that I would have to join him. Within 24 hours Ross @ Ski solutions had arranged a holiday for two more skiers in Obergurgl to leave 7... Ver mais

Classificada 5 em 5 estrelas

James went above and beyond for our Christmas booking, presenting us with quote upon quote to ensure we got a holiday that ticked everyone’s box. His knowledge helped us to plan every detail so we kno... Ver mais

Informações sobre a empresa

  1. Viagens e férias

Informação fornecida por diversas fontes externas

Enjoy unforgettable ski holidays with Ski Solutions, the luxury ski specialists. With over 30 years' experience - benefit from our expert knowledge.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

316 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Ski Solutions stole money from me.

Money for the hotel deposit was deliberately stolen from my account meaning I had paid twice.
Despite getting on for a year of emailing to to hotel who haven't replied at all ( not surprising) and to Ski Solutions- Ski solutions customer care is quite horrific. They have done nothing other than email me a lot of waffle and now have refused to do anything more.
Its theft, It was deliberate, and they are attempting a cover up. They are dishonest not to be trusted with your money.

13 de março de 2025
Opinião espontânea
logótipo da Ski Solutions

Resposta da Ski Solutions

We’re truly sorry to hear about your experience. To clarify, Ski Solutions manages payments for your stay, but some hotels take a holding deposit on arrival for any additional services during your holiday. This is a common practice and should be refunded if unused. The hotel has already been in touch multiple times and will be contacting you again to explain their deposit process. Please don’t hesitate to reach out to us if there’s anything more we can do to support you — we’re committed to providing the best possible service to all our clients.

Regards,
Murray Dee - Head of Client Services

Classificada 5 em 5 estrelas

I have to compliment Carina at Ski…

I have to compliment Carina at Ski Solutions for the fantastic package she built for us to Norway. We have never been to Norway before but the information we got, not just on the hotel and flights, but so much supportive information with ideas of where to go, where to eat etc, we felt more confident in trying somewhere new.
It didn't work out for us this time and unfortunately we didn't end up booking, but I would still highly recommend Ski Solutions - best customer service in a long time!

21 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Review

Prompt, helpful, suitable and comprehensive suggestions in response to my enquiry.

28 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Defiantly recommend this company

Defiantly recommend this company, I had a quick response, they managed to arrange a group booking from 2 different airports to our resort of choice, very competitive pricing. You should always get a second opinion from an independent company, will defiantly be a go-to option from now on and I have been organising group holidays for the last 10 to 15 years.

15 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Second trip booked at Ski solutions

Second trip booked with we Ski solutions and I’ve been very impressed. They take care of everything for you and you can just look to enjoy your ski trip!
James Elliott has been very helpful we look forward to booking next skiing trip with them.

20 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Our go to ski holiday provider

Ross has booked 3 holidays for my family. He set us off on a love affair with Norway and his knowledge for us was invaluable as we were not a ski family. Roll on 4 years and he pulls it out of the bag every time along with Helen who is so efficient.
It's such a relief to know everything is taken care of and at good prices too!

9 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very helpful

The choices we were given were very appropriate and the team are knowledgeable and have been very responsive, both for the initial holiday booking and then for the add-ons.

8 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Sales and aftercare

Sales - Very easy to chat with and on top of their game given they had been to resort themselves and had knowledge
Aftercare also prompt and helpful

27 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Skiing in Whistler 2026

Skiing in Whistler 2026
I have been using Ski Solutions for a number of years to book skiiing holidays. Andy always finds us lovely places to stay at affordable prices, and is very patient when we keep changing our minds!! Cannot recommend enough. Top class service.

18 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service, listened to our needs, nothing was too much trouble, efficient and seemless service

16 de setembro de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais