skullcrushercoffee Opiniões 

A thoroughly decent, full-bodied and rich coffee that I have no problem keeping on repeat subscription. The website is easy to manoeuvre, my items arrive in excellent packaging and the free items are an absolute bonus. I recommend Skull Crusher every day of the week

If I could give zero I would! I will say their coffee is nice however the customer service is simply shocking!! Been waiting 2 weeks for my order which was expected over a week ago, send an email to be told they will look into it and then nothing! Sent a couple of chaser emails to which I’ve been ignored, they’ve removed my comments off Facebook, clearly not wanting people to see how bad the customer service and delivery is! Could have been my regular place to order from but not after this experience! Will not be ordering again!

If I could give Skull Crusher a zero I would. Sadly I love their coffee and their merch. Or I did love it. Skull Crusher has gone downhill. The new mug graphics quality are terrible. The athletic fit T-shirts have arrived and I now own 3 tents. I’ve emailed customer services countless times (advertised as 24hr reply) over the last 3 weeks, I’ve messaged them on Facebook, I’ve commented on Facebook & instagram. I’ve had a couple of generic response emails and a lovely 25% off discount plus it’s multiple reminders. Not one actual reply to sort out the fact the T-shirts are incorrectly sized and cost a lot of money. Never ever again. Despite my coffee addiction.

Honestly a waste of time. Spent £31 to get a bag of coffee and some filters and a spoon that I thought looked cool. It said 1-3 days shipping so I thought it would be at my house in 1-2 days. It's now day 3 and they haven't even finished collecting the items I ordered. What a joke

I have ordered more than £150 worth of coffee, and NEVER received anything from this company. Their site says "typical response 24 hours". I've been waiting for more than 2 weeks and sent a dozen of emails already. AVOID this scammers!!!

Best coffee got us through new born and toddler stages 5 years ago 🤣

Scam company ignoring all communication still waiting for my order to be dispatched. Don’t worry I’ve done a charge back. Don’t buy from these scammers they take your money and don’t deliver anything.

Ordered over two weeks ago. Paid for 48 hour delivery. Item not even passed to Royal Mail two weeks later. Emails ignored chasing skull crusher for an update and help. No communication from them, terrible service. Avoid at all costs. No responses to any emails sent, no phone number to call and their social media presence is minimum so you cannot get responses there either. Horrendous company and will have to now claim from my bank for refund.

Dreadful taste

First ever order, needed some coffee so I thought I'd finally give them a try. Purchased one of the kits with a bag of coffee, a dripper and a mug, order has just arrived and it's just the coffee, no extras yet charged the full price.

Worse still when you log into the website to cancel your subscription the page shows "There's a problem loading this page" Which breaches UK guild lines relating to Ease of Cancellation

Honestly I don’t get the bad reviews that have been left.

I’ve had a subscription with Skull Crusher for over a year now and havent received an order late yet. Money is taken and my items are delivered within a few days.

I have been a big caffeine drinker for a long time (2 to 3 energy drinks a day plus countless coffees) and I was at the point where I wasn’t feeling the effects of caffeine anymore until I tried Skull Crusher. One too many of these in quick concession and you get the caffeine shakes (something I have felt in a long time)

Customer service has always been spot on every time I need them. Quick replies, good explanation and issues fixed quickly.

Taste is strong also, not weak or tasteless at all.

I’m also not someone that would usually write a review but after reading the amount of negative reviews that have been left, which are like they are talking about a completely different company, I thought that I should.

I can’t live without my morning skull crusher to kick start my day and if I’m away and have to use a different type of coffee then I definitely notice the difference.

Great brand, great taste, high caffeine and exceptional coffee.

I was looking forward to trying the coffee pods with my new machine, but they never showed up even though I paid for express delivery. No tracking information or courier provided. I've sent them a polite email asking for an update. 48 hours later and still silence.

If you have an issue with delivery or require any kind of assistance from customer service, forget it. Sent multiple emails since April and even tried Instagram...nothing. Absolute joke of a company.

I ordered $100 dollars worth of there coffee on a monthly subscription, after trying the coffee I hated it, the taste is horable and it's to potent and left me dehydrated and scattered throughout the day, I tried to cancel my subscription and they told me that because I got a free gift on the first order (a coffee mug) that I have to keep my subscription for two months. Now I'm going to have $200 worth of coffee that I will be throwing in the bin😔

Would be zero stars if I could.

Ordered £100 worth of stuff 7 days ago. Website clearly stated shipped same day. So far I have had a roaring 2 email replies to over a dozen email enquiries asking where my stuff is!

Avoid and save your money.

We ordered 10 bags of ground coffee in error as we wanted beans instead. Numerous messages were sent to Skull Crusher and they were all ignored. Skull Crusher have sent the parcel for delivery for this coming Monday and have not changed to order to beans. Do not buy products from this company as their customer service is extremely poor

If I could give zero I would ,
I spent over £60 on the selection of coffees mainly so I didn’t have to pay for shipping which I think is terrible

I bought 3 bags of coffee one big bag and two small and pods
The pods didn’t work They were faulty I used 3 with the 3rd I filmed it took pics to send
They said because i Used 3 I can’t get a refund
I cancelled my subscription straight away

Also worried that their pods may damage my Nespresso machine

My email and then their email with a reply
And their only reply after numerous emails

Good morning I received my order (#205971)
And the pods are faulty
I used 3 and it still didn’t fill up a small espresso cup
I have pictures and a video as proof
I would like a refund for the pods please
I’m happy to send the remaining pods which is -3 the 3rd I used to make the video

Hi Lee,
Thank you for reaching out to us about the issue with your pods from order #205971. We apologize for the inconvenience this has caused you.
Unfortunately, as you have used 3 of the pods, we are unable to provide a refund for them. However, we would be more than happy to send you a replacement for the faulty pods.
Please let us know if you would like us to proceed with sending you replacements.
Thanks.

UPDATE :
After numerous emails still no reply after the one response I received stating i’ll receive replacement pods , I contacted my bank and received my full refund for the pods

Please do the same and please do not buy from these
Their coffee isn’t even strong as stated
Needed 5 big scoops and two espresso cups of water and still not strong

I don't usually wrtie reviews, but the support from these guys it quite possibly the worst I have ever experienced and I to be honest, their coffee is average at best and not worth the hastle.
In short, I ordered some capsules that then took over 5 weeks to arrive, no communications and emails ignored, they simply don't have any customer service.
At the same time, I tried to exchange some ground coffee for beans and although they acknowledged receipt of the returned items, I never received a replacement.
In short .. just give these guys a miss, you will only set yourself up for a disappointing experience and low quality coffee.

Coffee was burst. No free cup as advertised. Delivery was expensive. Contacted customer service, no reply.

Absolute joke of a company!
Ordered a Black Friday 25 deal and the order was "shipped" mid Dec 25 to Royal Mail.
Got an e-mail to say my Cold Brew cans should never have been sold as they were not in stock.
I complained about delivery in late Dec to receive many AI responses and a promise of human interaction.
Chased again mid Jan 26 as still had no delivery to be told that upon investigation, my order was "missing" and some of the stock could not be shipped as they were limited editions.
Have asked for a refund but as of today, 20 Jan 26, I am still waiting for ANY product to be shipped and ANY refund on the order that I made on 29 Nov 25.
Very poor customer experience.
Very poor communications.
Wil I even see my money again??