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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

This is a worst company ever. Very bad experience. It took so long to receive the parcel and half of the stuff was broken and can’t be used. One parcel is still missing. All the stuff was for wedding... Ver mais

Classificada 1 em 5 estrelas

Skynet.com.my is indeed the WORST courier service provider I've ever experienced in my life, even for a LOCAL delivery. My parcel was picked up by Skynet from my Shipper on 11 Feb 2026 and it was t... Ver mais

Classificada 1 em 5 estrelas

First off - do not use this service. Like many other people here I can only agree, they are one of the worst. But then, what would one expect from an chinese owned algorithm running in some clo... Ver mais

Classificada 1 em 5 estrelas

SKYNET Mauritius provides a very bad logistic service. The Temu package took less time to arrive from China to Mauririus than to be delivered from Skynet office to my address. Note that it's a 30 mins... Ver mais

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TrustScore: 1.5 em 5

463 opiniões

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Todas as opiniões

(463)

19 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Worst courier ever..

Worst courier ever... At the website it say open but when i go to the branch the branch is closed then when i called nobody answer. if closed just said close why the hell that you need to said that it open? i came from a far place just to take my item at the branch and my items is fragile just hoping that skynet could refund if my item is damage or expired if not well mybe just boycott this courier like KFC,MCD etc

16 de junho de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

My item from HSBC send thru Skynet…

My item from HSBC send thru Skynet 239217399061 arrived on 7/06/2024 in Kota Kinabalu and still not delivered at this moment I am writing this review.
What is going on and why take so long to deliver.Very disappointed.

11 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Worst Courier Experience in Malaysia

I rarely write reviews but with SkyNet, I just had to. Always a bad experience. First, their tracking is very misleading. They alway put "Out for Delivery" but the delivery does not arrive. This is very troublesome especially if you stay and wait for the delivery that never comes. Next, they will sometimes put "Recipient Unreachable" even if your phone is in your ear waiting for the courier to call. The delivery people are also sometimes very rude. I do not know why sellers or platforms use this courier. Before I place an order, I ask first if they are using SkyNet. If it is SkyNet, I look for anotehr seller, even if it costs more. Just to avoid the nighmare of SkyNet!

7 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Worst delivery company in Malaysia

Worst delivery company in Malaysia. They constantly change the delivery status from "out for delivery" to "unsuccessful delivery" within a minute. This just happened again; I've been waiting for my parcel for almost 3 weeks, and then I suddenly received a notification saying "successful delivery." However, nothing was delivered. After I called them, sent emails, and involved Lazada, they said that it was delivered to the wrong station and that the status was accidentally set to "delivered." They also accidentally uploaded a black image as proof of delivery. This is pure deception and fraud to me! I hope Lazada gets rid of this terrible and unprofessional company soon.

23 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible service

Terrible service. 13 days to deliver a printer which, incidentally, has not been delivered yet. "Tomorrow" is their stock answer to everything. Incredible Connection use them as couriers so be wise when choosing online purchases. Find out which courier company is going to deliver (or not...)

12 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Skynet is lousy

Lousy company can’t deliver my parcel on time and gave irrational excuse that the address is invalid. I can’t understand why Lazada is still using them. They will drive lazada’s volume lower for sure.

27 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible service

Even if they deliver to the wrong location, they will try to cover up the mistake. Take a grainy photo to hide the damaged packaging. Customer service assumes I'm making a false statement. Very unpleasant and terrible service.

21 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Poor Service - Don’t use Skynet!

Poor service and terrible experience - Purchases made on 2 Feb 2024 with estimated delivery date by 9 Feb 2024. Reached out to seller on 14 Feb 2024 to check on the delivery status. I was then informed Skynet will expedite the delivery within the week. Finally, it is out for delivery on 16 Feb 2024 but I did not received my purchases until 17 Feb 2024. Overall, it wasn’t a pleasant experience. Not only their delivery was late than the given estimated date, their so called “expedited delivery services” also dragged till last day of the week. I will not recommend this courier company at all, there are better ones out there. I gave my review on other platforms and feedback the same to the seller, hoping more reviews to help raise other consumers’ awareness so they wouldn’t go through the same experience ever

17 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

way too slow & lack of tracking order status

ordered via iherb on 23rd December 2023. delivery was supposed to be made on January 09th 2024. when i checked the order status, the last update was still last year on 28th December. how much slower can you be? and they keep missing out my decathlon parcels and i have to contact them about it. if the company is really overwhelmed with making shipment on time, perhaps you need to relook your delivery strategy and the department that is managing all these delays.

11 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Peor imposible.

Pongo una estrella por poner algo. Muy mal todo. Después de tenerme esperando la recogida del paquete durante varios días y justo la semana antes de Navidad con mil cosas que hacer, la caja de regalos llegó una semana tarde a mi familia en Irlanda,más lento que correos normal. 40e por el peor servicio de paquetería que existe. Nunca jamás.

29 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Worst delivery service.

Worst delivery service.
The drivers do not help to lift the parcels when only elderly people are there to receive it. Simply throwing the parcels.

29 de dezembro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Usate altro

Prima e spero ultima volta che mi trovo ad aver a che fare con questo corriere. Aspettavo un pacchetto che ha girato per circa due settimane con lo stato "in consegna". Il venditore si è ritrovato a farmi una seconda spedizione con un corriere serio, ed è arrivata subito e senza problemi. Metto due stelle e non una perchè alla fine il pacco che ormai davo per disperso è arrivato..

20 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

My Worst Experience with Skynet

My Worst Experience with Skynet, Germiston Branch.
There have been instances when trust is placed in an organization based on its national logistics capabilities. Unfortunately, such confidence could not be extended to Skynet. I opted for online renewal of my license as I was going away on vacation. I made the payment on a Monday, receiving a tracking number and processing details. Surprisingly, Tuesday was designated as the delivery day, yet the parcel failed to arrive. On Wednesday, the tracking system indicated that the item was out for delivery. I spent the entire day at home, only to discover that the item was not delivered, with the explanation being that there was no one to receive the parcel.
Adding to the complexity, on Wednesday evening, realizing it was getting late, I contacted their customer service number, which was challenging to reach. With patience, I waited until my call was answered. The lady on the call requested my tracking number, and upon providing it, she asked me to hold while attempting to contact the driver. After a prolonged wait, she informed me that the driver was on the way and instructed me to wait until 5 pm. However, the promised driver did not materialize.
The next morning at 9 am, I called again, emphasizing the urgency of the parcel and its importance. The person who answered took my address, promising to communicate with the driver and get back to me. Upon returning to the call, I was assured with 100% certainty that the parcel was on its way, as the person had spoken directly to the driver. Despite this assurance, the parcel never arrived throughout the day. Later in the afternoon, when I called, a lady insisted that she had spoken to the driver, assuring me of delivery before 5 pm. When I requested the driver's contact information to arrange collection, she declined. Despite waiting by the gate, the parcel did not arrive.
By the fifth day, Friday, my frustration led me to call again in the morning. The same individual I spoke to previously answered. I shared my dissatisfaction with the service and pleaded for the driver's contact or for my number to be passed on, as waiting seemed futile. Regrettably, the individual refused and asked me to wait while he attempted to contact the driver. What disappointed me was the false claim that the parcel was not delivered due to the inability to find someone at the address, which was untrue. After he asserted that the driver guaranteed delivery without failure, I spent the entire day at home with no delivery. Subsequent calls proved unsuccessful.
On Saturday morning, I called again, and the person who answered was exceptionally rude. He explained about the holiday rush and the busyness of drivers but failed to act with honesty and integrity. Had I known, I would have arranged for collection at the Skynet branch in Germiston. Unable to travel because my license disc had expired, he later mentioned that they do not deliver on weekends, contradictory to the core values of the organisation that seeks to exceeds or meet the costumer expectations.
I am profoundly disappointed with Skynet's services and their blatant dishonesty throughout this ordeal.

22 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible

Terrible! They always send my package to the wrong house, even after so many times telling them so. And today, received a message that delivery was cancelled because recipient is not reacheable. I was home. And there weren't any calls or notifications that they're coming.

19 de dezembro de 2023
Opinião espontânea

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