Great prices and free delivery if you spend enough. Well packaged and fast processing time to get your order out. I did raise a question with customer service which was escalated to another department... Ver mais
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Leia as opiniões dos outros
Excellent Service Before i placed an order i checked to see what vehicle would be used to deliver, i got a very friendly person at Sky Plastics who explained they use Luton type Vans. As our site... Ver mais
Sky Plastics were great to deal with, providing all the information I needed on product certification, helping on some product selection, and ensuring a seamless delivery, and all at a very competitiv... Ver mais
The sky plastic is the best company I found in the www for my needs to install soak away crates, pipes and fittings for approximately 17 meters from point a to b. The service I received from Molly who... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Sky Plastics is an established and reputable provider of construction plastics. Our range of stock is extensive; from surface and underground drainage to guttering and waste-pipe systems, and we aim to maintain high levels of stock at all times to meet customer demand. Our dedication and focus is to deliver quality products at reasonable prices, supported by an efficient and diligent workforce. Our team of experts, who have over 29 years’ experience combined, are available to advise and assist you with any queries. We pride ourselves on our customer service and quick turnaround times. We believe it is our determination to get your stock to you as quickly as possible that differentiates us from other companies. As an example, for a minimum order value, we will deliver 6-metre pipe to areas in and around the M25. For more information, please email sales@skyplastics.co.uk or call FREEPHONE 0808 295 9911 (Monday–Friday, 8am to 5pm). Sky Plastics always welcome feedback from our customers and, whilst we always use all reasonable endeavours to ensure that your experience as a customer of ours is a positive one, we nevertheless want to hear from you if you have any comments, suggestions, or cause for complaint.
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Respondeu a 27% das suas opiniões negativas
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Great prices deliveries on time.
Great prices deliveries on time.
Definitely will used your company again

Resposta da Sky Plastics
Great company to use
Great company to use, will definitely be using in the future

Resposta da Sky Plastics
Ordering was easy and I was informed…
Ordering was easy and I was informed about the delivery by Molly. Everything arrived on time and the delivery driver even took time to stack it where I asked for it to placed. Overall a great service.

Resposta da Sky Plastics
very quick delivery and best price on…
very quick delivery and best price on the market .
I would sugest everyone

Resposta da Sky Plastics
Great experience with Molly
Great experience with Molly and the team. After using AI to find the most cost effective solution; including vat & delivery they came out tops. Good communication got me the best items for my requirements and delivery was bang on schedule. They will be my go to outfit for drainage supplies.

Resposta da Sky Plastics
Most items are at very competitive…
Most items are at very competitive prices,
Very quick delivery and excellent customer service.

Resposta da Sky Plastics
Fantastic Communication and Fast Delivery
These guys are absolutely nailing customer service. They answered the phone straight away, and after I placed my order they emailed me immediately to check if I’d be happy with an alternative product due to a supplier shortage. Despite that, my order still arrived the very next day. Excellent communication, great service and a company I’d happily recommend.

Resposta da Sky Plastics
Great communication and fast turnaround!

Resposta da Sky Plastics
Unreliable delivery and inconsistent communication
Similar to other experiences, items marked as in stock are out of stock and not delivered within the promised timeframe. Worth still, website shows the order as "shipped" even though nothing has been dispatched and they are still waiting for stock to arrive.
If you order weeks in advance, perhaps you will have a better experience than me.
This Company are absolutely awful
This Company are absolutely awful. Ordered crates nearly 4 weeks ago. No delivery, no answer to the phone, email on the website is incorrect. Don’t use them!!!!
Mixed experience, but saved by Mollys professionalism
I ordered a large amount of drainage materials online over the weekend. The website stated everything was in stock with a 1–2 day delivery timeframe.
I called on Monday to get a rough delivery time and was told it would hopefully arrive by the end of the week. Unfortunately, Friday arrived and I had heard nothing, despite trying to call and email during the week.
After reading some recent poor reviews regarding communication / Delivery, I started to worry and was on the verge of cancelling to buy locally.
However, I then received a call from Molly, who was absolutely great. She informed me delivery would be the following Wednesday. I called her on Monday to confirm, and the items have arrived today exactly as promised.
As constructive criticism, the company really needs to update its website stock levels more frequently and improve initial customer communication. Even if a delivery is delayed, keeping the customer informed with a specific booked date goes a long way.
Would I buy from Sky Plastics again? Yes, but I would ring first to confirm stock and a delivery date before paying.
Hats off to Molly—you were highly professional and kept me well-posted at the end. I just wish the communication had been that good from the moment I placed the order.

Resposta da Sky Plastics
Absolute garbage company
Absolute garbage company. A week after payment, I had to message them myself, only to be told the item was out of stock but would arrive by the end of the week. After that — total silence. I emailed them again, and they just gave me excuses that it was "about to arrive." I finally cancelled the order after 2 weeks of waiting. 1 star. I strongly advise against buying from them. Unless, of course, you are planning a project half a year in advance — then their "next-day delivery" might actually reach you on time.
Amazing customer service
Amazing customer service, several times I've ordered and they've been prompt with their replies and sorting out delivery. Molly especially been very helpful, would 100% reccomend.

Resposta da Sky Plastics
Scam company
Scam company. I made a order 5 weeks ago. I still haven't received it. i phoned numerous times but no answer. I've wrote an e-mail and received no reply. My next step is to ask for money back from credit card company.
Ordered materials over 2 weeks ago and…
Ordered materials over 2 weeks ago and never received goods. Every time they were contacted excuses were they are waiting on stock. Would have been better if they had mentioned they were out of stock when it was ordered. I'm now hoping I will get my money refunded and they're not out of stock.
Do not use
Ordered multiple items most came but 1 item never arrived never said it weren't coming. So I emailed and asked where it was they said no stock and it will come out in couple of weeks if I could wait so i said yeah I can wait, eventually it came opened the box and its broke so emailed them again saying its broke and was told no stock again so I asked for refund as its been over a month at this point. And im still waiting for the refund. DO NOT USE PAY ABIT MORE AND GO ELSEWHERE!!!

Resposta da Sky Plastics
I purchased a non-woven geotextile…
I purchased a non-woven geotextile membrane based on the website images and description, but the product supplied was much thinner and did not resemble the felt-like membrane being advertised. It was significantly different in appearance and quality from what I expected based on the listing.
After raising the issue, Sky Plastics agreed to accept the return and stated that they would arrange collection of the goods. However, despite repeated emails and phone calls, no collection has been arranged.
Since March, I have been waiting for them to collect the products and issue my refund. The goods are still in my possession and the matter remains unresolved. Very disappointing customer service

Resposta da Sky Plastics
Ordered soakaway crates for a current…
Ordered soakaway crates for a current project.
Sky Plastics have been fantastic, Ryan replying to all of my messages promptly. We have arrange collection as we place the order last minute.
Definitely we will order again for future projects.

Resposta da Sky Plastics
Very slow refund
The company accepted my order and took payment for water pipe, when it didn't have any pipe in stock. When the order was then cancelled, the company didn't refund the payment for more than two calendar weeks. My chaser email after 10 business days was not responded to. Had to call the company to insist they returned the money; they said they would do "over the next couple of days".
Highly recommend
Great company. Good products, reasonable prices, great customer service. Small issue quickly rectified without a fuss.

Resposta da Sky Plastics
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