SleepandglowOpiniões 

476
TrustScore: 4 em 5

4,2

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Classificada 5 em 5 estrelas

Compré la almohada Omnia junto con la funda de seda y la experiencia ha sido muy buena. La almohada es muy cómoda y se nota que está diseñada con mucho cuidado para favorecer una buena postura al d... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I love my Sleep and Glow Omnia pillow! I purchased the original Omnia pillow about five years ago following a lot of research, and my sleep improved immensely. I learned to sleep on my back, and when... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’m really happy with my Sleep and Glow pillow. The quality feels premium, it’s very comfortable and supportive, and I noticed it helps me sleep in a more comfortable position throughout the night. It... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

J’ai voulu passer une commande ils vous mettent en bandeau au dessus de votre commande masque de soie offert pour plus de 270 euros d’achat, j’ai dans mon panier 273 euros et le code ne fonctionne pas... Ver mais

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Informações de contacto

4,2

Bom

TrustScore: 4 em 5

476 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 96% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(476)

221 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

This pillow helps me stay on my back

This pillow helps me stay on my back. I’ve noticed my neck hurts less since using it. It’s a bit expensive but considering I’ll be using it every single night, not so bad.

21 de setembro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Kristin,
Thank you for getting in touch with Sleep&Glow.

We are more than happy to receive such wonderful messages from our clients! Your feedback helps us to improve our products' quality and service.

We really appreciate you as our customer and we strive to become better and better for you!

Best regards,
Customer Support Team

Classificada 1 em 5 estrelas

Ordered in July and money left the…

Ordered in July and money left the account. It's September and still no pillow???? It's very hard to contact this company as they don't seem to respond to emails and take several days to respond (if ever) by insta/facebook.

10 de setembro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Kate,
Thank you for your review.

Our team is extremely sorry that you have this unpleasant impression about our company.

We had a glitch in our system, some orders were not processing correctly. We are very sorry about it and for not noticing earlier.

We have issued a refund to your account via the original payment method which will be processed within 5-10 days. You will get notification from Stripe.

Thank you for your honesty, we are genuinely sorry that we let you down.

Best regards,
Customer Support Team

Classificada 5 em 5 estrelas

Un produit efficace

Un produit efficace. Je l'ai apprécié lors de mes vacances d'une semaine sans cet oreiller. Bien sûr, il faut un temps d'adaptation, mais ça vaut le coup.

9 de setembro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Olha,
Thank you for getting in touch with Sleep&Glow.

Some people just need more time getting used to our pillow, and it is quite normal to feel some discomfort at first, because your body is training to sleep in a physiologically new and correct position.

You will see the best result when you try your pillow for some more time.
We really appreciate you as our customer and we strive to become better and better for you!

Kind regards,
Sleep&Glow

Classificada 5 em 5 estrelas

The pillow of my dreams!

I've been using the omnia pillow for a few weeks now. This pillow is everything I ever wanted! I love how it cradles your face when side sleeping and its perfect when on my back as well. It did take a week or so to get used to positioning properly when rolling onto my side. I woke up a few times on my side in the middle of the pillow rather than on the cradle. But after a few weeks, I can confirm that I am waking up with far fewer sleep wrinkles and less moisture loss on my face.

5 de setembro de 2025
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logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Aja,
Thank you for getting in touch with Sleep&Glow.

We are so thankful for your response! It is important for us to know that our product is useful for you.

Kindly be advised, that some people just need more time getting used to our pillow, and it is quite normal to feel some discomfort at first, because your body is training to sleep in a physiologically new and correct position.

Stay young and beautiful with us!

Best regards,
Customer Support Team

Classificada 5 em 5 estrelas

Best Pillow for Side Sleepers!

The website is easy to navigate and they offer a variety of wonderful products! I ordered the Omnia pillow and the silk pillow case cover and I love it so much!! I have noticed a decrease in the appearance of my wrinkles and I wake up with zero pillow marks on my face.

5 de setembro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Kim,
Thank you for getting in touch with Sleep&Glow.

We are really glad to hear that you enjoy our pillow's quality. We have created our products for reducing facial pressure and helping to prevent sleep wrinkles and morning puffiness.

Your positive feedback is best reward for us! We really appreciate that you found time to thank us.

Best regards,
Customer Support Team

Classificada 5 em 5 estrelas

Overall I like it

Shipping is fast. I waited 24 hours for the pillow to unfold after received it. I do see less puffiness on my face after the first night which is amzing. Definitely need some time to get used to sleeping on it but I think overall it's worth it. Wish more washing instructions are provided for the silk pillow case tho.

3 de setembro de 2025
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logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Tomato,
Thank you for getting in touch with Sleep&Glow.

We are more than happy to receive such wonderful messages from our clients! Your feedback helps us to improve our products' quality and service.

We really appreciate you as our customer and we strive to become better and better for you!

Best regards,
Customer Support Team

Classificada 1 em 5 estrelas

Auf keine Fall bei Sleep&Glow bestellen! Rücksendung nicht möglich!

Ich habe bei Sleep&Glow bestellt. Ich wollte die Ware zurücksenden, habe dann wie gewünscht das Unternehmen per Mail kontaktiert. Leider habe ich nie eine Antwort erhalten, auch nicht auf meine 2. und 3. Mail.
Auf Instagram haben sie einmal nach meiner Email-Adresse gefragt, dann habe ich nie wieder etwas gehört. Es geht um viel Geld und das Unternehmen stellt sich tot - auf keinen Fall dort etwas kaufen!!

2 de setembro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Lisa,
Thank you for getting in touch with Sleep&Glow.

We are really sorry for this situation.

We have tried to contact you multiple times using all our email, however we only get the automatic emails that a message that you sent could not be delivered. Could you please contact us using the different email? We will be able to send you our confirmations that we tried to contact you and resolve your issue in a timely manner.

Please also check your spam folder, you may find our replies there.

We bring you our profound apologies for this unpleasant expectation!

Best regards,
Customer Support Team

Classificada 5 em 5 estrelas

Almohada Omnia y funda de seda

Compré la almohada Omnia y una funda de seda de color rosa. Las dos primeras noches me costó adaptarme a ella pero ya ha pasado casi una semana y creo que puedo decir que me he adaptado a ella. Noto que es más baja que mi antigua almohada pero no me despierto con dolor de cuello. La funda de seda es muy suave. Actualizaré la información más adelante ya que aún es pronto para ver los resultados sobre el tema de las arrugas del sueño pero de momento estoy contenta con la compra.

29 de agosto de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Esther,
Thank you for getting in touch with Sleep&Glow.

We are really glad to hear that you enjoy our pillow's quality. We have created our products for reducing facial pressure and helping to prevent sleep wrinkles and morning puffiness.

You will see the best result when you try your pillow for some more time. We really appreciate that you found time to thank us.

Best regards,
Customer Support Team

Classificada 5 em 5 estrelas

Ich habe das klassische…

Ich habe das klassische Sleep&Glow-Kissen mit einem Bezug aus Tencel und Kupfer. Große Veränderungen habe ich bisher nicht bemerkt, aber insgesamt schlafe ich sehr angenehm darauf. Am meisten hat mich nicht nur das Kissen überzeugt, sondern auch das Team: Die Rückmeldung kam sofort, der Support ist wirklich hervorragend. Ich hatte Probleme mit der Postzustellung, aber das Team hat schnell reagiert und mir sofort geholfen. Vielen Dank für diesen großartigen Service!

26 de agosto de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Anaja,
Thank you for reaching out Sleep&Glow.

We are so thankful for your review! It is important for us to know that our team managed to assist you quickly. We always try to be on the client's side and listen to your opinion. If the customer is satisfied, then our team is happy!

We really appreciate that you found time to thank us.

Kind regards,
Customer Support Team

Classificada 5 em 5 estrelas

Consegna puntuale in 7 giorni

Consegna puntuale in 7 giorni. Cuscino integro e pulito con federa. Cuscino morbido e comodo. Facile pulire la federa. Dopo alcuni giorni rughe labiali già attenuate.

31 de julho de 2025
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logótipo da Sleepandglow

Resposta da Sleepandglow

Good day Elena,
Thank you for getting in touch with Sleep&Glow.

We are more than happy to receive such wonderful messages from our clients! Your feedback helps us to improve our products' quality and service. We really appreciate you as our customer and we strive to become better and better for you!

Kind regards,
Customer Support Team

Classificada 1 em 5 estrelas

J’ai acheté le dernier oreiller de…

J’ai acheté le dernier oreiller de cette marque et je suis plus que déçue. Non seulement je suis plus fatiguée et marquée le matin mais en plus j’ai très mal aux cervicales depuis que je l’utilise. J’ai demandé à être remboursée mais j’ai dépassé le délai des 20 jours. En effet j’ai voulu voir si ces désagréments duraient dans le temps. Je ne recommande pas du tout. J’ai jeté mon argent par les fenêtres !

20 de agosto de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Peggy,
Thank you for getting in touch with Sleep&Glow.

We are really sorry to hear that you don’t find the pillow suitable. However, you can return the pillow only if you are within 20-day trial period. Unfortunately, we can’t accept your return. We hope for your understanding!

You can find more info about our returns policy via https://sleepandglow.com/warranty-and-returns/.

Best regards,
Customer Support Team

Classificada 5 em 5 estrelas

Livraison très rapide et emballage…

Livraison très rapide et emballage impeccable ! Oreiller très confortable

12 de junho de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Manon,
Thank you for getting in touch with Sleep&Glow.

We are more than happy to receive such wonderful messages from our clients! Your feedback helps us to improve our products' quality and service.

We really appreciate you as our customer and we strive to become better and better for you!

Best regards,
Customer Support Team

Classificada 1 em 5 estrelas

Unseriöses Unternehmen

Zuerst dauerte es Wochen, bis ich eine Antwort erhielt. Ich wollte das omnia Kissen zurück schicken. Musste es dann auf eigene Kosten nach NL schicken. Jetzt warte ich auf meine Rückerstattung seit 2 Wochen. Schrecklich diese Firma.

4 de julho de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Sonja,
Thank you for your review.

Our team is extremely sorry that you have this unpleasant impression about our company.

According to our return policy, the return shipment costs are at the expense of the sender. We also indicated that we need your tracking number as a confirmation of your return. Unfortunately, we did not get this confirmation from you.

Could you please provide us with your tracking number? We will issue you full refund. Please free to contact us via email order@sleepandglow.com or info@sleepandglow.com. Waiting for your reply soon!

Best regards,
Customer Support Team

Classificada 1 em 5 estrelas

Commande reçue il y a 15 jours

Commande reçue il y a 15 jours.
La fine housse qui recouvre le coussin a déjà un trou !
Je n’ai pas reçu les serviettes en cuivre qui étaient malheureusement en rupture de stock et qui devraient m’être livrées plus tard.

30 de julho de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Sandrine,
Thank you for your review.
 
Our team is extremely sorry that you have this unpleasant impression about our company. We really apologize for the inconvenience caused. Sometimes situations happen that are beyond our control, but we sincerely always try to find the best solution to help our customers. We really appreciate you and always do our best.
 
This delay was caused by a carrier, we will take this situation into account to do our best. Please accept our deepest apologies for this situation. 
Silk copper towels will be shipped to you when we receive a new stock. We can also offer you a silk marble towel as a replacement or issue a refund for them if you don’t agree to wait for a new arrival. 
 
Best regards,
Customer Support Team

Classificada 4 em 5 estrelas

I ordered the pillow Omnia copper…

I ordered the pillow Omnia copper defense. Overall, I'm happy with it. However, the pillowcase color is different from the photo on the website. I got a white one while the photo looks green. In terms of experience of usage, it takes a few days to get used to it. Afterwards, it's fine. I haven't felt a huge difference of my sleep or skin yet.

16 de agosto de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Ash,
Thank you for getting in touch with Sleep&Glow.

We are really glad to hear that you enjoy our pillow's quality. We have created our products for reducing facial pressure and helping to prevent sleep wrinkles and morning puffiness. You will see the best result when you try your pillow for some more time.

You can send the photos of your pillowcase to our email order@sleepandglow.com for checking. The copper pillowcase must have the light-green shade.

We really appreciate that you found time to thank us.

Best regards,
Customer Support Team

Classificada 5 em 5 estrelas

Il mio cuscino preferito di sempre

Il mio cuscino preferito di sempre! Consiglio a tutti di provarlo. La spesa è assolutamente giustificata dalla qualità del prodotto. La federa in seta lascia i capelli senza crespo.

8 de agosto de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Miriam,
Thank you for getting in touch with Sleep&Glow.

We are so thankful for your response! It is important for us to know that our product is useful for you.

Your positive feedback is best reward for us! We really appreciate that you found time to thank us.

Best regards,
Customer Support Team

Classificada 5 em 5 estrelas

I like the pillow

11 de agosto de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Deanna,
Thank you for getting in touch with Sleep&Glow.

We are more than happy to receive such wonderful messages from our clients! Your feedback helps us to improve our products' quality and service. We really appreciate you as our customer and we strive to become better and better for you!

Best regards,
Customer Support Team

Classificada 5 em 5 estrelas

Highly recommended

After using Sleep&Glow for several days I already feel the change. I wake up feeling relaxed and my skin is thankful for this. I especially love the side contours — ideal for side sleepers like me. I will never regret buying this product. Highly recommended if you care about both comfort and skincare!

8 de agosto de 2025
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Eva,
Thank you for getting in touch with Sleep&Glow.

We are so thankful for your response! It is important for us to know that our product is useful for you. Our pillows definitely combine the advantages of orthopedic and anti-wrinkle pillows.

Your positive feedback is best reward for us! We really appreciate that you found time to thank us.

Best regards,
Customer Support Team

Classificada 5 em 5 estrelas

Happy customer

Ordered a pillow bra to help with sleep lines.
Delighted with the purchase. It arrived quickly to Ireland. And it’s exactly what I needed. Comfortable to sleep in and does what it’s supposed to. I’ll be ordering more from this company. Thanks 🤗

7 de agosto de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Laura,
Thank you for getting in touch with Sleep&Glow.

We are so thankful for your response! It is important for us to know that our product is useful for you. Our pillow bra definitely helps to feel relaxed during your sleep.

Your positive feedback is best reward for us! We really appreciate that you found time to thank us.

Best regards,
Customer Support Team

Classificada 5 em 5 estrelas

Je dors avec le Sleep & glow depuis une…1 semaine

Je dors avec le Sleep & glow depuis une semaine et depuis je dors comme un bébé. Je le trouve très confortable.

7 de agosto de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Verron,
Thank you for getting in touch with Sleep&Glow.

We are more than happy to receive such wonderful messages from our clients! Your feedback helps us to improve our products' quality.

We really appreciate you as our customer and we strive to become better and better for you!

Best regards,
Customer Support Team

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