SleepandglowOpiniões 

476
TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Compré la almohada Omnia junto con la funda de seda y la experiencia ha sido muy buena. La almohada es muy cómoda y se nota que está diseñada con mucho cuidado para favorecer una buena postura al d... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I love my Sleep and Glow Omnia pillow! I purchased the original Omnia pillow about five years ago following a lot of research, and my sleep improved immensely. I learned to sleep on my back, and when... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’m really happy with my Sleep and Glow pillow. The quality feels premium, it’s very comfortable and supportive, and I noticed it helps me sleep in a more comfortable position throughout the night. It... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

J’ai voulu passer une commande ils vous mettent en bandeau au dessus de votre commande masque de soie offert pour plus de 270 euros d’achat, j’ai dans mon panier 273 euros et le code ne fonctionne pas... Ver mais

A empresa respondeu


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

476 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 96% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(476)

221 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Satisfaite

Confortable et très agréable avec la taie en soie. L oreiller reste cher malgré tout. On verra sur la durée...

25 de novembro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Sylviane,
Thank you for getting in touch with Sleep&Glow.

We are more than happy to receive such wonderful messages from our clients! Your feedback helps us to improve our products' quality and service. We really appreciate you as our customer and we strive to become better and better for you!

Best regards,
Customer Support Team

Classificada 5 em 5 estrelas

Recomendable

El envío fue rápido y Aula me esta funcionando bien. Con su forma trata de que duermas boca arriba, pero también te permite dormir de lado sin aplastar la cara. La recomiendo.

15 de dezembro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Dear Customer,

Thank you for getting in touch with Sleep&Glow.

We are more than happy to receive such wonderful messages from our clients! Your feedback helps us to improve our products' quality and service.

We really appreciate you as our customer and we strive to become better and better for you!

Best regards,
Customer Support Team

Classificada 3 em 5 estrelas

Tolles Kissen, aber…

Zunächst möchte ich sagen dass mir das Kissen sehr gut gefällt. Es könnte vielleicht etwas weicher sein, aber grundsätzlich habe ich mich schnell daran gewöhnt und habe schon das Gefühl morgens weniger Schwellungen im Gesicht zu haben.
Nun komme ich zu dem nicht so schönen Teil, der wirklich verbesserungsfähig ist.
Nach Abschluss meiner Bestellung sollte per Mail eine Bestellbestätigung kommen. Leider kam nichts. Als ich dann auf einige schlechte Bewertungen gestoßen bin, bekam ich Bedenken und schrieb Sleep and Glow erst per Mail und dann wie auf der Website empfohlen über Instagram an um zu erfahren ob diese Bestellung überhaupt funktioniert hat (zumal ich auch einen recht hohen Rabattgutschein ergattert hatte der auch funktionierte ) oder nicht. Es kam keinerlei Reaktion ! Da das Geld per Paypal abgebucht wurde meldete ich dort ein Problem. Zwei Tage später kam das Kissen, ohne Bestell oder Versandinformationen. Nur eine Info von DHL das ich ein Päckchen bekomme.
Leider war das Kissen bzw. dieser dünne
Stoff der drumrum ist schlecht vernäht (eingerissen an der Naht ), sodass ich die Firma abermals per Mail und Instagram an Sleep and Glow wendete. Wieder keine Reaktion, somit meldete ich abermals ein Problem bei Paypal, die den Fall schon abschließen wollten. Daraufhin kam so eine Standard Nachricht ich solle mich bitte per Mail an den Support wenden - 🙃
Von dem ich natürlich bis heute nichts gehört habe.
Mein Fazit: Kissen gut - Support katastrophal- Sorry anders kann ich es nicht betiteln- Bin gespannt ob ich mit dieser Bewertung die Seidenschlafmaske gewinne 😉

1 de dezembro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Lidia,
Thank you for getting in touch with Sleep&Glow.

We are truly sorry that your experience with us left you feeling unheard and disappointed. Unfortunately, we have never receved your email.

Could you please resend your request to our emails order@sleepandglow.com and info@sleepandglow.com? We will resolve your issue in a timely manner. We had a glitch in our system, we do our best to investigate all problems shortly.

Please accept our sincere apologies for the inconvenience.

Best regards,
Customer Support Team

Classificada 5 em 5 estrelas

Liebe es!

Ich liebe das sleep and glow Kissen! Ich hatte zunächst Sorge, ob es für mich als auch Bauchschläferin Nackenschmerzen auslösen könnte. Im Gegenteil, ich schlafe ganz wundervoll. Das Kissen unterstützt das Rücken schlafen, ermöglicht aber das Schlafen auf der Seite und auch auf dem Bauch sehr gut für mich. Qualität des Kissens und auch das Seidenbezugs hervorragend!

1 de dezembro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Sakkuntala,
Thank you for getting in touch with Sleep&Glow.

We are so thankful for your response! It is important for us to know that our product is useful for you. Our pillows definitely combine the advantages of orthopedic and anti-wrinkle pillows.

Your positive feedback is best reward for us! We really appreciate that you found time to thank us.

Best regards,
Customer Support Team

Classificada 5 em 5 estrelas

My experience with Sleep and Glow pillow

I received my SleepandGlow pillow in early November this year. I bought the Omnia pillow as it catered for side sleepers. Although you can use it lying on your back. I found it very comfortable and I noticed how the thinner bolster end of the pillow, to be used for under my neck, was very supportive. The cradle is comfortable and I have noticed that I am not getting side wrinkles due to the cradle design. I have slept very well with this pillow and it is well worth the money.

5 de novembro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Susan,
Thank you for your positive comment!

We have created our products for reducing facial pressure and helping to prevent sleep wrinkles and morning puffiness. Our pillows combine the advantages of orthopedic and anti-wrinkle pillows, you can buy 1 pillow and get for both purposes and see a perfect results soon.

We are glad that our customers' experience can confirm it. We are always trying to become better for you!

Best regards,
Customer Support Team

Classificada 4 em 5 estrelas

Great customor service, great product!

Great customor service, the OMNIA pillow is high quality! I got used to it in just two night!
I highly recommend it!

15 de dezembro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Marie-Michèle,
Thank you for getting in touch with Sleep&Glow.

We are more than happy to receive such wonderful messages from our clients! Your feedback helps us to improve our products' quality and service. We really appreciate you as our customer and we strive to become better and better for you!

Best regards,
Customer Support Team

Classificada 5 em 5 estrelas

Très satisfait de mon oreiller petit…

Très satisfait de mon oreiller petit temps d’adaptation mais après 3 nuits je dors super bien je l’utilise depuis plus d’un mois et j’ai reçu ma commande très vite.

15 de dezembro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Louis,
Thank you for getting in touch with Sleep&Glow.

We are more than happy to receive such wonderful messages from our clients! Your feedback helps us to improve our products' quality and service. We really appreciate you as our customer and we strive to become better and better for you!

Best regards,
Customer Support Team

Classificada 5 em 5 estrelas

I recently bought the pillow bra from…

I recently bought the pillow bra from Sleep & Go, and I’m really happy with it so far. The material feels very soft and comfortable, and since I started using it I’ve noticed that I don’t wake up with as many creases in my chest area. I’m not sure about the long-term results yet, but I’m hopeful it will help over time. Overall, a great first impression!

15 de dezembro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Diana,

Thank you for getting in touch with Sleep&Glow. We are so thankful for your response! It is important for us to know that our pillow bra is useful for you.

Your positive feedback is best reward for us!

Best regards,
Customer Support Team

Classificada 5 em 5 estrelas

Real silk magic

I have had my pillow for about two years now. I just recently bought more silk pillow cases. Gone are any sleep wrinkles as I sleep on my side. Yes, silk is more expensive than polyester, but it's defenetly worth it. Beautiful colors to choose from too.

8 de dezembro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Melissa,
Thank you for getting in touch with Sleep&Glow.

We are really glad to hear that you enjoy our pillow's quality. We have created our products for reducing facial pressure and helping to prevent sleep wrinkles and morning puffiness.

We really appreciate that you found time to thank us.

Best regards,
Customer Support Team

Classificada 4 em 5 estrelas

En tant que dormeuse sur le côté

En tant que dormeuse sur le côté, j’ai du mal à m’installer sur le bord de l’oreiller. Je trouve la zone trop petite et trop haute entre mon épaule et mon visage. Une amélioration est à trouver je pense.

Mais sinon oreiller très confortable. Parfait pour les cervicales et pas le visage de Picasso au réveil.

12 de dezembro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Sandrine,
Thank you for getting in touch with Sleep&Glow.

Kindly be advised, that some people just need more time getting used to our pillow, and it is quite normal to feel some discomfort at first, because your body is training to sleep in a physiologically new and correct position. We guarantee it is worth the time!

Our pillows definitely combine the advantages of orthopedic and anti-wrinkle pillows. Your positive feedback is best reward for us!

Best regards,
Customer Support Team

Classificada 5 em 5 estrelas

Bon oreiller

Bon oreiller, on sent la qualité.
Le visage est frais le matin.

15 de dezembro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Jean-Michel,
Thank you for getting in touch with Sleep&Glow.

We are so thankful for your response! It is important for us to know that our product is useful for you.

Your positive feedback is best reward for us! We really appreciate that you found time to thank us.

Best regards,
Customer Support Team

Classificada 1 em 5 estrelas

Vorsicht, keine Rückgabe möglich

Das Kissen Omnia scheint sehr hochwertig, trotzdem nicht kompatibel mit meinem Nacken. Ich wollte also das 20-Tage-Rückgaberecht nutzen. Sleepandglow antwortet mir aber bereits seit zwei Wochen auf KEINE der angegebenen Kontaktmöglichkeiten (zwei Mailadressen und Instagram) Das ist unsäglich und äußerst unseriös. Für ein Unternehmen, das so teure Produkte vertreibt, ist das kein Aushängeschild! Ich werde dort nichts mehr kaufen!!

15 de dezembro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Uta,
Thank you for getting in touch with Sleep&Glow.

We’re truly sorry to hear that our pillow didn’t work out for you. Please rest assured — we will, of course, arrange your return and refund with no questions or hesitation. Your comfort and peace of mind mean the most to us.

Could you please resend your request to our emails order@sleepandglow.com or info@sleepandglow.com? Maybe we had a glitch in our system.

We bring you our profound apologies for this unpleasant expectation.

Best regards,
Customer Support Team

Classificada 2 em 5 estrelas

Do not recommend - does not work

I thought this pillow was promising and had high hopes. I purchased it as an anti-wrinkle pillow , the concept seems great, but in reality the sides are so far apart that when you sleep on your side, your face doesn’t actually fit into the hollow part that’s supposed to relieve pressure. Instead, your face still gets squished just like with a normal pillow. Unfortunately, I wouldn’t buy it again and do not recommend it.

1 de agosto de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Mel,
Thank you for getting in touch with Sleep&Glow.

Kindly be advised, that some people just need more time getting used to our pillow, and it is quite normal to feel some discomfort at first, because your body is training to sleep in a physiologically new and correct position. We guarantee it is worth the time!

You will see the best result when you try your pillow for some more time.

Best regards,
Customer Support Team

Classificada 1 em 5 estrelas

Achtung: Das Kissen kann nicht zurückgeschickt werden

Das Kissen ist vermutlich gut. Für mich war es zu hoch, so dass ich es zurücksenden wollte. Auf der Homepage wird aber nicht kommuniziert, dass es nach Holland zurückgeschickt werden muss. Ich selber habe es von einer Schweizer Adresse bekommen. Zusätzlich zum Porto für die Rücksendung (fast 40 Euro) wären auch noch Zollgebühren von über 70 Euro dazugekommen, die die Firma hätte bezahlen müssen und mir dann von der Rückerstattung abgezogen hätte. Nur ist es nun leider so, dass die Firma die Zollgebühren nicht bezahlt hat. Der Verzollungsprozess in Holland wurde abgebrochen und das Kissen wurde nicht ausgeliefert. Ob es zu mir zurückkommt (und ich dann nochmals Porto zahle), ist ungewiss. Ebenso ob ich nun das Geld trotzdem zurückerstattet bekomme, weil ich ja alles richtig gemacht habe mit der Rücksendung. Also: Bitte kauft dass Kissen nur, wenn ihr absolut sicher seid, dass ihr es behalten wollt.

29 de novembro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Regula,
Thank you for getting in touch with Sleep&Glow.

We are very sorry that you did not enjoy our pillow! We have issued a refund to your account via the original payment method which will be processed within 5-10 days.

We bring you our profound apologies for this unpleasant expectation!

Best regards,
Customer Support Team

Classificada 3 em 5 estrelas

Amended/updated review


I an amending my original review-(below) it took many attempts to get a response and I am pleased to report, my issue was resolved. This makes me very happy because I do enjoy their pillows!

If I could give this company a negative star review I would, suffice to say, one star is a compliment to them.

24 de novembro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Francine,
Thank you for getting in touch with Sleep&Glow.

We are very sorry for this dissatisfactory experience. Unfortunately, your email was in our spam folder due to the technical glitch.

Our manager has provided you with our return instructions today.
We bring you our deep apologies for a long expectation!

Best Regards,
Customer Support Team

Classificada 5 em 5 estrelas

Omnia pillow

I have the pillow for several months now, the buying experience went smooth. About the pillow, my main concern was my neck pain and face wrinkles and it helps with both. Gives a nice neck support as well and less pain when waking up. It takes time to make the adjustment to sleep with a new pillow so be prepared as well.

10 de novembro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Jumir,
Thank you for getting in touch with Sleep&Glow.

We are so thankful for your response! It is important for us to know that our product is useful for you. Our pillows definitely combine the advantages of orthopedic and anti-wrinkle pillows.

Your positive feedback is best reward for us! We really appreciate that you found time to thank us.

Best regards,
Customer Support Team

Classificada 5 em 5 estrelas

Sleep&Glow Omnia Pillow

I've been sleeping on the Sleep&Glow Omnia for over 2 months now, and I can honestly say it made a huge difference. I wake up well-rested, without facial puffiness or pillow creases. The pillow is comfortable, supports my head and neck perfectly, and I got used to its shape very quickly.
My skin looks better in the morning, and I can't imagine going back to a regular pillow. Definitely worth it!

14 de outubro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Agnieszka,

Thank you for getting in touch with Sleep&Glow.

We are so thankful for your response! It is important for us to know that our product is useful for you. Our pillows definitely combine the advantages of orthopedic and anti-wrinkle pillows.

Your positive feedback is best reward for us! We really appreciate that you found time to thank us.

Best regards,
Customer Support Team

Classificada 5 em 5 estrelas

Very good quality pillow

Very good quality pillow, I bought the pillow with purple hydraulic silk pillow case. After using this pillow I sleep through the night and more refresh in the morning

9 de outubro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Siu,
Thank you for getting in touch with Sleep&Glow.

We are so thankful for your response! It is important for us to know that our product is useful for you.

Your positive feedback is best reward for us! We really appreciate that you found time to thank us.

Best regards,
Customer Support Team

Classificada 1 em 5 estrelas

I did not buy a pillow …

I did not buy a pillow from this company. I have tried a few times but cannot get past their offers for discounts which are not then recognized. For instance, they offer a 20% discount on the pillows. They warn that the discount applies to the least expensive item. So, if you order a pillowcase for the pillow (which is necessary since a pillowcase does not come with the pillow) the 20% discount is applied to the pillowcase, not the much more expensive pillow.
Businesses that operate like this obviously are not selling products they believe in otherwise they wouldn't have to use these scammy tactics.

23 de setembro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Anne,
Thank you for getting in touch with Sleep&Glow.

Our team is extremely sorry that you have this unpleasant impression about our company. We often offer different promotions on our website to delight our valued customers. That was never our intention to confuse you.

The 20% discount is applied to the second product if you add the second item to your online cart. For example, if you add Omnia pillow and then add Omnia pillow with a premium silk pillowcase "Starry sky" , the price for the second pillow will be US$ 231.20.

If you would like to get more information about our current prices and promotions, we will be glad to assist you via our email order@sleepandglow.com or info@sleepandglow.com.

We bring you our profound apologies for this unpleasant situation!

Best regards,
Customer Support Team

Classificada 3 em 5 estrelas

Still trying to get used to it

The product was shipped in a timely fashion which was appreciated. I am still trying to get used to the pillow. I notice myself waking up more frequently because my neck is uncomfortable and the pillow traps-in my heat. I will keep trying it out and hopefully it will get better.

21 de setembro de 2025
Opinião espontânea
logótipo da Sleepandglow

Resposta da Sleepandglow

Hello Amanda,
Thank you for getting in touch with Sleep&Glow.

We are really glad to hear that you enjoy our pillow's quality. You will see the best result when you try your pillow for some more time.

Kindly be advised, that some people just need more time getting used to our pillow, and it is quite normal to feel some discomfort at first, because your body is training to sleep in a physiologically new and correct position. We guarantee it is worth the time!

We really appreciate you as our customer and we strive to become better and better for you!

Best regards,
Customer Support Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais