Sleepez Opiniões 

40
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

had an outstanding experience with Sleepez while getting my CPAP machine. From start to finish, Rafael provided exceptional customer service and truly went above and beyond to make sure I was comfo... Ver mais

Classificada 5 em 5 estrelas

I want to give a hugh thanks to SleepEZ and Rafael for going above and beyond in a way that Truly deserves recognition. It's rare these days to find a business that stands behind their word... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

The shipping was fast. The two emails I sent requesting an official receipt were not answered. I had to text them and a nice lady chatted with me, resulting in a four page receipt which not a “r... Ver mais

Classificada 5 em 5 estrelas

I ordered Bongos Rx. The ordering process for the item was straightforward. The item was delivered in good time from Canada. The Bongos Rx have been a welcomed alternative to torturous CPAP therapy a... Ver mais


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

40 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(40)

40 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent customer service

I ordered Bongos Rx. The ordering process for the item was straightforward. The item was delivered in good time from Canada. The Bongos Rx have been a welcomed alternative to torturous CPAP therapy and work surprisingly well.
I had a couple of queries and I must say the customer service from Sleepez has been excellent. Thank you Rafael.

22 de março de 2026
Classificada 5 em 5 estrelas

No fuss

No fuss, got exactly what I ordered and arrived on time.

21 de janeiro de 2026
logótipo da Sleepez

Resposta da Sleepez

Thank you for taking time to leave a review 🙏

Classificada 5 em 5 estrelas

Excellent service

Rafael provided excellent service, right from the beginning. He explained the facts and issues involved with acquiring and using a CPAP machine. He answered my questions (by phone or email) in a very timely manner, and I was very appreciative of the advice he provided. Would definitely recommend Rafael for anyone interested in whether a CPAC might be of benefit to them.

15 de janeiro de 2026
Classificada 5 em 5 estrelas

Good price/no MD gatekeeper required

Good price. No tariff or duty charges for shipping to my US address. Free shipping. Prompt delivery. And I did not have to obtain a prescription from a gatekeeper MD (which is required when buying from US sellers). The product itself is so far not working out but TBD.

21 de dezembro de 2025
logótipo da Sleepez

Resposta da Sleepez

Thank you for your kind words! We review all our products and ensure they meet the criteria for Tariff exemption, yours did and we are happy to pass those savings.
Let us know when you need replacements!

Sincerely,

Rafael

Classificada 5 em 5 estrelas

rafael is unbelievable

rafael is unbelievable. best customer service i've ever experienced. can't recommend highly enough.

1 de janeiro de 2026
logótipo da Sleepez

Resposta da Sleepez

Thank you so much for the kind words Leo, looking forward in working with you on-going.

Rafael Mendonca, RRT

Classificada 5 em 5 estrelas

Outstanding customer support and reliable service

I had an issue with France customs during my order, and I want to highlight how outstanding the support was. Rafael from customer service was truly amazing. He handled everything professionally and did what was necessary to resolve the situation. He also followed up with me daily until the problem was fully solved, which is rare and very reassuring.
Beyond the support, the website is serious, reliable, and offers very good prices. This experience really shows how much they care about their customers. I would not hesitate to order again and I highly recommend them.
Merci beaucoup.

12 de janeiro de 2026
Opinião espontânea
logótipo da Sleepez

Resposta da Sleepez

Thank you Henry, happy to help however we can. Thank you for trusting SleepEZ for your CPAP supplies!

Kindest,

Rafael Mendonca, RRT

Classificada 5 em 5 estrelas

good quality at competative pricing

I was unsure originally that the product was priced incorrectly but no it was the correct price. I live in the UK so thought that the shipping would be expensive but no free shipping on this order.
Arrived as stated good product will be ordering a spare shortly.
excellent company.

30 de janeiro de 2025
Opinião espontânea
logótipo da Sleepez

Resposta da Sleepez

Thank you for the trust and the kind words Bill. Happy to do what we can. Your spare item is being shipped out today! Thank you for your orders.

Rafael

Classificada 5 em 5 estrelas

Extremely Helpful! Best Customer Service!

Ordered a size too small and they offered GREAT customer service to get me what I needed since I can’t get this in the US. Top Notch Customer service! We need more companies like this!

23 de dezembro de 2025
logótipo da Sleepez

Resposta da Sleepez

Thank you so much Reuben! Please reach out for any additional assistance

Kindest

Rafael

Classificada 5 em 5 estrelas

I want to give a hugh thanks to Sleepez

I want to give a hugh thanks to SleepEZ and Rafael for going above and beyond in a way that Truly deserves recognition.

It's rare these days to find a business that stands behind their word and takes care of their customers.
I will Absolutely continue doing business with Sleeper.

Highly Recommended .

Thanks Rafael

Cheers
Gary A.

13 de novembro de 2025
logótipo da Sleepez

Resposta da Sleepez

Thank you for the kind words Gary! Reach out with any questions we're more than happy to assist with therapy!
Rafael, Owner

Classificada 5 em 5 estrelas

The service and follow up

The service and follow up - phones answered promptly- understanding of a minor problem. Highly recommended

15 de outubro de 2025
logótipo da Sleepez

Resposta da Sleepez

Thank you! happy to assist

Classificada 5 em 5 estrelas

Great help!

They went above and beyond to help with the right mask and settings so I can benefit most from this therapy.

17 de novembro de 2025
logótipo da Sleepez

Resposta da Sleepez

Glad to help! Please let us know if you require anything else or run into any issues

rafael

Classificada 5 em 5 estrelas

Arrived and ordered items on time.

Arrived on time and exactly as described. The quality is excellent, and the price is far better than what local sleep shops offer. I’m very satisfied with my purchase and will definitely buy again in the future. Highly recommended!

16 de novembro de 2025
logótipo da Sleepez

Resposta da Sleepez

Thank you for the review!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais