Packaging was gorgeous and delivery no problem but that's where the good review ends! Opened my package to see the wrong pyjamas had been sent. Tried them on anyway and they are absolutely tiny and ga... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Terrible company. Ordered Christmas gift 6 weeks ago - plenty of time I thought. Parcel never arrived. Then told it’s been resent with DPD but ignored when asked for a tracking reference. Never delive... Ver mais
I’ve ordered a few items from the sleepover club now and I am impressed every time! Cute designs, love the personalised touch and the quality of the fabric is perfect! You get what you pay for! This o... Ver mais
Absolutely dreadful . Have been a loyal Customer since 2019 doesn’t count for anything , unanswered emails , delivery delays of months - pre order in October for delivery on the 22nd December / why... Ver mais
Informações sobre a empresa
Escrito pela empresa
Informações de contacto
Reino Unido
- sleepoverclub.co.uk
1,8
Mau
52 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Great quality and so comfortable
25 de dezembro de 2023
Opinião espontânea
We loved our Christmas pjs 🎅🏻🎄…
We loved our Christmas pjs 🎅🏻🎄 fantastic quality and so cute we could match for Christmas , shipping to Ireland was so quick thank you , will absolutely order more xx
24 de dezembro de 2023
Opinião espontânea
Stunning Christmas pj’s
Stunning Christmas pj’s
So comfortable and glam
We love them
27 de dezembro de 2023
Opinião espontânea
Shocking customer service
Shocking customer service
Ordered goods on the 2/12/2024 and still not received goods. Did get one reply from customer saying goods would be despatched that week, no delivery and now ignoring my multiple e mails requesting refund. Will now have to raise claim with paypal
16 de dezembro de 2023
Opinião espontânea
Resposta da The Sleepover Club
Hi Roy,
Thank you for contacting.
As confirmed to you in our emails, our delivery information timescale is stated online when ordering and was also confirmed this to you on multiple emails. It’s our busiest time of year and this timescale applies due to the volume of orders we receive, although as you did not wish to take this timescale into consideration and requested a refund for the order, this was already processed as per your request and email confirmation was sent of this.
Kind regards
The Sleepover Club
Broad Daylight Robbery....
Broad Daylight Robbery....
My partner placed an order (13928) as a surprise birthday gift over a month ago. He spent and paid £50 on pyjamas, but they have never arrived and multiple emails ignored as well as social comments but still no response.
DO NOT BUY FROM THIS COMPANY.
17 de novembro de 2023
Opinião espontânea
I wish I checked people’s reviews…
I wish I checked people’s reviews before I spent £50 on pyjamas i never received and multiple emails ignored as well as instagram comments
3 de novembro de 2023
Opinião espontânea
Absolute scam!!!!
Absolute scam!!!!! Cannot track. Never reply to any emails and no product delivered. Stay away
19 de outubro de 2023
Opinião espontânea
Horrible and distasteful
Order: 13312
Broad daylight robbery.
What can I say!! After placing my order for a personalised product it’s been over a month now where I have not only not received the product but also not received any communication about its whereabouts.
To add to the gaping wound, I’ve not received a refund for it. 🥺
So have spent £60 or so and have nothing to show for it.
Sent out emails too but as you guessed, no response.
Conclusion: robbery.
8 de agosto de 2023
Opinião espontânea
Do not buy from this Company
The pyjamas were enormous and the personalisation was appalling.Totally spoiled the surprise I was planning for my daughters 30th birthday.The pyjamas cost me £48.70 a complete waste of money.No response from the customer services.
25 de agosto de 2023
Opinião espontânea
Shocking company
Ordered a dressing gown for my daughter personalised with her name on. I had to chase up the company a couple of times to get a date in my delivery and I got zero response from them. Eventually it turned up and what a waste of money. The quality is so poor, it’s all unfinished inside. Her name on it was embroided under tension as it’s all wrinkled up.
Never will I ever order from this company again.
16 de julho de 2023
Opinião espontânea
Writing not straight emailed a picture…
Writing not straight emailed a picture to them no reply!!
2 de março de 2023
Opinião espontânea
Buyer beware.
Terrible company. Ordered Christmas gift 6 weeks ago - plenty of time I thought. Parcel never arrived. Then told it’s been resent with DPD but ignored when asked for a tracking reference. Never delivered (no shock). Still no parcel, request for refund ignored despite several attempts. Any comments on social media are just deleted. Absolute scammers.
27 de dezembro de 2022
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.