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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I took a chance with my new Parker-r glasses and so glad I did! I was pleasantly surprised by the quality and the prescription matched to a t! I also cannot complain about the price point as well! I w... Ver mais

Classificada 5 em 5 estrelas

We love the glasses we purchased here for my 7 year old daughter. These glasses are top quality and beautiful. They fit my 7 year old face perfectly. She loves the style and color. The customer ser... Ver mais

Classificada 3 em 5 estrelas

You get what you pay for. I was disappointed that I didn’t like the frames I ordered or the exchange pair. My first pair I bought there was good so I tried the store again. The lenses were made sp... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Customer service was prompt and excellent. I ordered the wrong frames and emailed when I realized my mistake. They were very quick to respond with issue all fixed! My daughter LOVES her frames and... Ver mais

Informações sobre a empresa

  1. Grossista de óculos

Escrito pela empresa

Sllac offers a variety of both high-quality designer and daily use with a wide-range of styles starting from $6 with full lens options.After we cut off a lot middle chanins, you can get favorite glasses with 30% of costco's price. If shopping by mistake, you can get free exchange or free return in 14 days without any reason, including full refund option. If there is quality issue in Sllac lenses , we not only offer free exchange, also offer one more price compensation for you. From the comfort of home, buying glasses online has never been so easier. With our virtual try on technology, simple navigation and risk-free policy, your new glasses are a click away. And the best part — that moment the glasses arrive at your doorstep! We are expert in eyeglasses, optician field, we will try our best satisfy your needs, as a new brand online, we will appreciate if you can share your buying experience. You are also welcome to contact us if you have any suggestions or special requirements. Sllac is available both online and offline to anyone anytime.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

408 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very Clear

I get new glasses yearly for my changing vision. It's easy to just upload my prescription, and being able to return them if I don't like them reduces the stress. I don't have to worry so much about styles and prices now.

4 de maio de 2025
Classificada 5 em 5 estrelas

good glasses

Their quality seems comparable to my LensCrafters glasses right now, but they cost less. Production and shipping were also faster, giving me more choices for the same budget.

27 de abril de 2025
Classificada 4 em 5 estrelas

Since my eyes are sensitive

Since my eyes are sensitive, I bought two lens types. When I went to return on pair, they offered to remake the lenses at a 50% discount instead - quite a surprise! The new lenses work great, and I get to keep both frames.

29 de abril de 2025
Classificada 5 em 5 estrelas

Lightweight

Green's my favorite color, and this frame makes my face look smaller. The frame is also inexpensive, lightweight, and sturdy - it even survived an accidental drop off the table without visible damage.

19 de abril de 2025
Classificada 5 em 5 estrelas

So affordable

So affordable! Even with my strong prescription, the price didn't change. They showed me all the lens prices clearly, letting me choose what suited me best - lots of options.

17 de abril de 2025
Classificada 5 em 5 estrelas

Fast shipping

The delivery speed was surprising, just one week! After getting them, I wasn't keep on the color, but the customer service responded quickly when I asked about it.

15 de abril de 2025
Classificada 5 em 5 estrelas

I was nervous about ordering from Sllac…

I was nervous about ordering from Sllac at first, but I am so glad I did! They came within 20 days after I ordered them. My lenses are perfect and frames fit me great. They came in a case with a glass’s screwdriver and a cleansing cloth. I will totally be buying from here again. So worth it when you know your exact prescription!

24 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

You get what you pay for!!

Frames quite nice. Distance vision OK but close vision completely out of focus. Consequently glasses are of no use to me, a waste of money! Very disappointing.

10 de janeiro de 2025
Opinião espontânea
logótipo da SLLAC

Resposta da SLLAC

Hi, Finn, sorry for the inconvenience this brought to you. Could you please to provide your order number? So we can help you to check and resolve it.

Classificada 1 em 5 estrelas

I ordered 3 pairs of glasses

I ordered 3 pairs of glasses. The glasses are beautiful! I ordered another pair, I never received them! I have e mailed the company and I have never received a response. I would love to talk to someone! Great glasses, great quality, horrible customer service.

10 de janeiro de 2025
Opinião espontânea
logótipo da SLLAC

Resposta da SLLAC

Hi, Laurette Mendez, for you second order, it was shipped out on Jan 31, you can track its shipping progress at this link: https://t.17track.net/en#nums=SF6045527587475. For standard shipping, it will take 6-20 business days to arrive. We sincerely appreciate your patience and support during this time. And we rechecked our emailbox but haven't found any emails from you, if require any further assistance or have any questions, please feel free to reach out to us. We're here to help.

Classificada 5 em 5 estrelas

Quick and Awesome Customer Service

I'm very impressed with their customer service folks. I ordered progressives, but didn't happen to think that the reading portion might be too narrow due to the frame type. I contacted them and they let me pick out a new frame and just pay the difference in the frame cost and shipping. I didn't have to send back the original glasses, which I was worried out because it would have been overseas. I will definitely purchase glasses from them again!

16 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Completely disappointed

Completely disappointed! They no longer have a virtual ‘try on’ option and I ordered a pair much too small for my face. I knew they had a 30 day return policy so I requested a return. The policy specifies that the customer pays the shipping which I did. I go to order a new pair and they don’t permit me to use their promotions on a new pair-which is at least a 30.00 value! I will NEVER order glasses from this company again!

25 de novembro de 2024
Opinião espontânea
logótipo da SLLAC

Resposta da SLLAC

Hi, Sheila. We sincerely apologize for the inconvenience caused. Regarding the try-on function, we are currently working to improve it to better serve our customers as soon as possible. In the meantime, we recommend checking the frame measurements and comparing them with your old glasses to ensure the right fit.

And for not fit, we offer 100% store credits to purchase a new pair. Please note, however, that store credits cannot be combined with a discount code any more.

Thank you for your understanding, and please let us know if there's anything else we can assist you with!

Classificada 1 em 5 estrelas

I ordered a pair

I ordered a pair, they put the wrong address on it by mixing up North and South, USPS sent the package back to them that day before i had time to go in since i was at work, i contacted them and they where rude and dismissive and wont send me another pair since the first pair is on its way back to them. So not only do they get to keep mu money but they also get to keep the glasses. This place is a scam

18 de novembro de 2024
Opinião espontânea
logótipo da SLLAC

Resposta da SLLAC

Hi, Yana, every order was shipped according to the order shipping info, we are unable to edit the shipping info without customers' permission. Unfortunately, we noticed the shipping info for your order was entered incorrectly, mixing up North and South, which caused the package to be returned.

We are currently waiting for the package to be returned to us so we can resend it to you. Alternatively, we can immediately remake your order for free and you would only need to cover the freight cost.

We replied to you both emails but failed delivery for "Recipient's email server is unavailable or has not accepted your message.", please contact us in ig/facebook and let us know how you’d like to proceed at your convenience. We’re here to assist you!

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