SLLAC Opiniões 

551
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I love my new glasses! The service is exceptional. I purchased two pairs. One was a perfect fit, and my prescription was great. The other pair were great just not a good fit for me. I had no issues at... Ver mais

Classificada 4 em 5 estrelas

i just recently ordered a pair of frames from Sllac. Unfortunately, I was sent a different color-way than what I had ordered and they did not work for me. It did take a little bit of going back and... Ver mais

Classificada 4 em 5 estrelas

The photochromic lenses barely change color at all. I tried resolving the situation with their customer service but they claimed that that's how their lenses work. They tried to sell me a more exp... Ver mais

Classificada 5 em 5 estrelas

Love my new smart glasses. I have only had them for three days so I am still learning the features. The app has been easy to navigate to use the G2 Pro smart features. My prescription is spot on an... Ver mais

Informações sobre a empresa

  1. Grossista de óculos

Escrito pela empresa

Sllac offers a variety of both high-quality designer and daily use with a wide-range of styles starting from $6 with full lens options.After we cut off a lot middle chanins, you can get favorite glasses with 30% of costco's price. If shopping by mistake, you can get free exchange or free return in 14 days without any reason, including full refund option. If there is quality issue in Sllac lenses , we not only offer free exchange, also offer one more price compensation for you. From the comfort of home, buying glasses online has never been so easier. With our virtual try on technology, simple navigation and risk-free policy, your new glasses are a click away. And the best part — that moment the glasses arrive at your doorstep! We are expert in eyeglasses, optician field, we will try our best satisfy your needs, as a new brand online, we will appreciate if you can share your buying experience. You are also welcome to contact us if you have any suggestions or special requirements. Sllac is available both online and offline to anyone anytime.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

551 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 96% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(551)

178 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

The glasses came in and looks exactly…

The glasses came in and looks exactly as photo. However, I think the prescription is wrong. I feel dizzy with them on. Now idk what to do with these expensive glasses.

13 de agosto de 2026
Opinião espontânea
logótipo da SLLAC

Resposta da SLLAC

Hi there,

Thank you for your feedback. We’re glad to hear the glasses look as expected, but we’re sorry to hear you’re experiencing dizziness. We take prescription accuracy seriously and would like to look into this for you.

Please contact our customer service team with your order number and a copy or photo of your prescription so we can verify the details and assist you with the next steps.

Classificada 1 em 5 estrelas

My glasses never arrived

My glasses never arrived. The tracking said they were delivered to an entirely different state and when i messaged support they did not respond

8 de agosto de 2026
Opinião espontânea
logótipo da SLLAC

Resposta da SLLAC

Hi there,

We’re sorry for the confusion regarding your delivery. We’ve checked the tracking information and can confirm that the package was delivered to the correct destination.

Our customer service team will contact you by email with the tracking details and delivery information so we can help clarify the situation. Please check your inbox (and spam/junk folder, just in case) and reply to our email if you need any further assistance.

Classificada 5 em 5 estrelas

Excellent all around!!

Excellent! I have never seen so clear in my life. I am convinced China does everything better!! I will never order from the US again. Plus I got them so quickly and I wait weeks from the states.

16 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely, flattering frames

Get them!! Very lovely, flattering frames. Well made, great quality. Lightweight, simple, clean, not distracting, perfectly surrounds your eyes, hits well below the brow line. Not too academic or “office siren,” but just enough to make you feel sophisticated. I am a brunette with an oval-yet-angular face shape, and the brown frames with good hardware suit me so nicely.

25 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

amazing glasses, amazing customer service!

not only were the glasses easy to order and are incredibly comfortable, the customer service is amazing as well. after only a week my glasses broke from an impact, and sllac sent me new frames to replace my broken ones. these are my favorite glasses, and the are lightweight and comfortable.

22 de julho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

fine

Took a lot longer than I expected and got zero updates on where the package was through email, glasses good quality took a bit to get used to

9 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Just an opinion

Came in good packaging, prescription is right, exactly what I was looking for! Good quality for when you want to spend a little more than usual.

8 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I tell ya

I tell ya! These glasses are top of the line. I'll have to let those who inquire about the need for eyeglasses right to you guys at Sllac. Thank you for reallll. :)

6 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

It wasn't as expected it said kids and…

It wasn't as expected it said kids and it was to big like for teens.

5 de agosto de 2026
Opinião espontânea
logótipo da SLLAC

Resposta da SLLAC

Hi there,

We’re sorry to hear that the glasses were larger than you expected. While this frame is listed in our Kids collection, sizing can vary within the collection, and the actual fit depends on the frame measurements and the child’s head size.

We understand that the fit wasn’t what you were looking for. Please contact our customer service team with your order details, and we’ll be happy to review the frame measurements with you and assist with exchange options if needed.

Classificada 5 em 5 estrelas

Glasses work well

Glasses work well, look good on just as they did on the app used to see how they would look. Prescription is accurate, frames are light weight and a great price.
They did take a couple of weeks to arrive, so be prepared to wait.

3 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My mistake

I ordered and received glasses that I thought had nose pads. My original review was that SLLAC had made an error. I now realize the error was mine. The service from SLLAC was excellent. I would order from them again.

25 de julho de 2026
Opinião espontânea
logótipo da SLLAC

Resposta da SLLAC

Hi there,

We’re sorry to hear that the glasses don’t work for you. Our customer service team has already reached out to you by email to review the issue and assist you further.

Please check your inbox (and spam/junk folder, just in case) and reply to our email so we can help resolve this for you. Thank you.

Classificada 3 em 5 estrelas

Foggy lenses for sports glasses

The sports glasses I received immediately fogged up and were useless for (at least indoor) sports even though I got the lenses that claim they are "hydrophobic." Cleaning the glasses had zero effect on refogging. Not sure what I can use these glasses for since they are single vision (required for my sport) and unusable for me outside of sports where I use progressive lenses.

19 de julho de 2026
Opinião espontânea
logótipo da SLLAC

Resposta da SLLAC

Hi there,

We’re sorry to hear about the fogging issue and understand how frustrating this can be, especially when using the glasses for sports activities.

We checked your order details and found that the lenses selected were clear lenses, not our anti-fog lens option. Our customer service team will reach out to you for further details so we can verify the issue and assist you with the best possible solution.

Thank you for your feedback, and we’ll work with you to resolve this.

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