SLLAC Opiniões 

552
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I love my new glasses! The service is exceptional. I purchased two pairs. One was a perfect fit, and my prescription was great. The other pair were great just not a good fit for me. I had no issues at... Ver mais

Classificada 4 em 5 estrelas

i just recently ordered a pair of frames from Sllac. Unfortunately, I was sent a different color-way than what I had ordered and they did not work for me. It did take a little bit of going back and... Ver mais

Classificada 4 em 5 estrelas

The photochromic lenses barely change color at all. I tried resolving the situation with their customer service but they claimed that that's how their lenses work. They tried to sell me a more exp... Ver mais

Classificada 1 em 5 estrelas

We did not receive the glasses that we ordered. The magnitudes were incorrect. I have been exchanging emails seeking reimbursement and plan to send yet another shortly. This is both disappointing a... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Grossista de óculos

Escrito pela empresa

Sllac offers a variety of both high-quality designer and daily use with a wide-range of styles starting from $6 with full lens options.After we cut off a lot middle chanins, you can get favorite glasses with 30% of costco's price. If shopping by mistake, you can get free exchange or free return in 14 days without any reason, including full refund option. If there is quality issue in Sllac lenses , we not only offer free exchange, also offer one more price compensation for you. From the comfort of home, buying glasses online has never been so easier. With our virtual try on technology, simple navigation and risk-free policy, your new glasses are a click away. And the best part — that moment the glasses arrive at your doorstep! We are expert in eyeglasses, optician field, we will try our best satisfy your needs, as a new brand online, we will appreciate if you can share your buying experience. You are also welcome to contact us if you have any suggestions or special requirements. Sllac is available both online and offline to anyone anytime.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

552 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 96% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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4,0

Todas as opiniões

(552)

178 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Foggy lenses for sports glasses

The sports glasses I received immediately fogged up and were useless for (at least indoor) sports even though I got the lenses that claim they are "hydrophobic." Cleaning the glasses had zero effect on refogging. Not sure what I can use these glasses for since they are single vision (required for my sport) and unusable for me outside of sports where I use progressive lenses.

19 de julho de 2026
Opinião espontânea
logótipo da SLLAC

Resposta da SLLAC

Hi there,

We’re sorry to hear about the fogging issue and understand how frustrating this can be, especially when using the glasses for sports activities.

We checked your order details and found that the lenses selected were clear lenses, not our anti-fog lens option. Our customer service team will reach out to you for further details so we can verify the issue and assist you with the best possible solution.

Thank you for your feedback, and we’ll work with you to resolve this.

Classificada 5 em 5 estrelas

This is my second time ordering

This is my second time ordering, and I find the glasses high quality, elegant and chic. They have very nice unique colors. The prescription is perfect, and the glasses fit well which is strange because you cannot try them on and have to go by the measurements only. I wish they would have virtual try ons. Anyways, I will continue ordering from them.

25 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

very affordable glasses

very affordable glasses, great customer service, prescription glasses came pretty quickly for being from China (about 9 days)

will def be buying more pairs from here

23 de julho de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Long shipping times

Long shipping times. Glasses frames were extremely thin and flimsy. Don’t expect them to last too long.

22 de julho de 2026
Opinião espontânea
logótipo da SLLAC

Resposta da SLLAC

Thank you for taking the time to share your feedback. We're sorry to hear that the shipping time and frame quality didn't meet your expectations.

We appreciate your comments and will continue working to improve both our products and delivery experience. If you experience any issues with your glasses, please don't hesitate to contact our support team—we'll be happy to assist you.

Classificada 4 em 5 estrelas

Frame broke but they had a replacement to me by the end of the month. The glasses are pretty rad!

The frame for the prescription portion of the glasses broke but after contacting the company customer service I was able to get a replacement. My son loves the colors and style of the sliders for sure!

29 de junho de 2026
Opinião espontânea
logótipo da SLLAC

Resposta da SLLAC

Hi there,

We're sorry to hear about your experience. A broken frame after only a few days is certainly not the experience we want for our customers.

We checked our inbox but couldn't find any emails or messages from you regarding this issue. No worries—our customer service team has just contacted you by email to arrange a replacement under our 12-month frame warranty. Please check your inbox (and spam/junk folder, just in case), and we'll be happy to get this resolved for you as quickly as possible.

Classificada 4 em 5 estrelas

I love the vision that my new Biking…

I love the vision that my new Biking glasses have given me! I wasn’t expecting a pair of glasses inside the glasses. And I haven’t figured out just how to clean between the lenses, nor have I needed to clean them yet. But the time will come. Hope it’s easier than it looks.

21 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

so cute and fit nicely!

I love that the glasses fit and my prescription is correct. They are so cute and affordable. I honestly can’t wait to buy more.

20 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great glasses

Got my glasses just in time! The delivery was pretty fast and the frames compliment my face very well!

19 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Great idea, but delicate goggles

We purchased prescription swim goggles for our daughter as she joined a swim team. The concept is great and the lenses are good! The goggles have unfortunately come apart in different ways each time my daughter has gone to swimming practice, unfortunately, and one part of the small connections on the lens frame broke today, 3 days into her using. Very delicate for swim goggles. There are a lot of small pieces and many connecting points that seem to equal many potential points of failure.

10 de julho de 2026
Opinião espontânea
logótipo da SLLAC

Resposta da SLLAC

Hi there,

Thank you for your feedback. We're glad to hear the prescription lenses worked well for your daughter, but we're sorry to learn that one of the connectors on the goggles broke after only a few uses.

Our team reached out to you by email a few days ago but hasn't received a response yet. Since the goggles are covered by our 12-month guarantee, we'd be happy to arrange a replacement or a refund. Please reply to our email or contact our support team, and we'll be happy to assist you.

Classificada 1 em 5 estrelas

Doesn’t accept CAD

Doesn’t even let u pay in CAD. Seem like a bunch of robbers

14 de julho de 2026
Opinião espontânea
logótipo da SLLAC

Resposta da SLLAC

Hi there,

We're sorry to hear about your experience. Our website does support payments in CAD. If you encountered any issues during checkout, please contact our support team with a screenshot of what you experienced so we can investigate and assist you as quickly as possible.

We appreciate your feedback and look forward to resolving the issue.

Classificada 1 em 5 estrelas

Never received order or was issued a…

Never received order or was issued a refund. Customer service was not helpful or responsive. If I could give this no stars I would.

12 de julho de 2026
Opinião espontânea
logótipo da SLLAC

Resposta da SLLAC

Hi there,

We're sorry to hear about your experience. We'd like to look into this for you, but we're unable to identify your order based on your review alone. Please contact our support team with your order number so we can verify the shipping and refund status and assist you as quickly as possible.

We appreciate your feedback and look forward to resolving this matter for you.

Classificada 1 em 5 estrelas

Trying to find something nice to…

Trying to find something nice to say...sturdy construction? They are useless for cycling...eyes water up at high speeds and they let in to much early morning glare, making fast downhills dangerous! Also the top of the frame is visible all the time, giving me a headache. Wearing them off the bike not much better, they are constantly falling off my face, forced to wear a lanyard. Sorry guys!

7 de julho de 2026
Opinião espontânea
logótipo da SLLAC

Resposta da SLLAC

Hi there,

Thank you for taking the time to share your feedback. We're sorry to hear the glasses didn't provide the fit and performance you expected while cycling. A secure fit and clear vision are essential, especially during high-speed rides.

Please contact our support team with your order number so we can review your case and recommend a suitable solution. Your feedback is valuable to us and will help us continue improving our products and overall customer experience.

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