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They asked for my driving license to verify my account. I sent it. Then couple of days later they wanted it again saying the first one didn't go through. Tbh pretty frustrating.

Weekend support is basically non-existent. Sat in the chat queue for over an hour trying to get help with my account verification. Eventually just closed the browser.

Won 800, went to cash out and received half immediately then had to wait for the rest. The terms didnt mention anything about partial payouts, tbh felt blindsided.

Their system kept rejecting my driving license photos even though they were clear and valid. After resubmitting four times, they suddenly asked for a different document type instead.

The bonus email said valid for two weeks. I used half of it on day 10, came back on day 11 and the whole thing had disappeared from my account without warning.

Mi retiro finalmente llegó, pero esperar tanto tiempo fue realmente frustrante. ��

Denné odmeny bývali lepšie a chýbajú mi staré bezplatné ponuky. ��

Wypłata w końcu dotarła, ale tak długie oczekiwanie było naprawdę frustrujące. Obsługa była uprzejma, ale odpowiedzi nie rozwiązały mojego problemu. ��

Käytän nyt paljon vähemmän rahaa, koska saldo hupenee liian nopeasti. Pelit tuntuvat viime aikoina vähemmän palkitsevilta ja tyhjiä kierroksia on aivan liikaa. ��

Asiakastuki oli kohtelias, mutta vastaukset eivät ratkaisseet ongelmaani. ��

Asiakastuki oli kohtelias, mutta vastaukset eivät ratkaisseet ongelmaani! ��

Ultimamente i giochi sembrano meno gratificanti e ci sono troppi giri vuoti. ��

Contacted them about an issue and got a templated response back. They shut down the chat without giving me a chance to explain that their answer wasnt relevant.

After I deposited the money refused to appear in my account. I asked support why and got told to check my email but there was nothing there about any issue.

My cashout went through the system at 2pm on Thursday. Customer service claimed it would arrive by Friday evening. Still waiting on Monday.

Deposited 50 pounds on Tuesday and the balance still hasnt updated after 3 days. Live chat said to wait 24 hours but nothing changed. Pretty frustrating tbh.

Deposited money and the balance display keeps showing the old amount. Support said it would sync automatically but its been hours with no change tbh.

Received promotional email about a bonus valid for 14 days. I logged in after a week and the funds had vanished. Support said the countdown started before I registered apparently.

They sent me a bonus code valid through end of month according to the message. I played on day 25 and it was already removed from my balance. Support couldnt explain the discrepancy between their email and what actually happened.

Registration went through but the verification email disappeared into thin air. Support ticket response was just a generic copy-paste about checking spam. Problem still unsolved.