Smarkets Opiniões 

Extremely Unhappy,
Without being logged there is no access to live chat. No phone number to call and query. Nothing.
I opened an account around 6 Days ago, which was instantly suspended and documents were requested.
I provided this and my account was open 2 days after.
I had a total of £2000 in my account of which i planned on using only to find out my account has once again been suspended...

No email from them even though it says i should lookout for one? No way to contact to see whats going on... No response to emails too.. Nothing..

Its just not professional, atleast email me explaining things but nothing, ive sent a total of 6 different email still nothing back. Poor.

I really can’t understand the bad reviews I’ve had no problem what so ever , customer support is via live chat so pretty much instant , withdrawals instant up to £500 . My opinion as good as betfair

I am only writing this review as Ryan sent an email asking me to do so. I sent them an email over a year ago telling them how poor the navigation was on their website and other observation and never got a reply.
This is by far the worse exchange website. I bet a lot on UK horse racing whilst their competition make it easy to select future races with link showing them. You don't.
I pull my hair out. They have a link to next horse race. But that is all. Often the next race they show is so obscure, you scratch your head and ask why the 4.20 at god knows where is shown rather than the next UK race where 98% of the trades are made.
You are unable to edit bets. You have to cancel and resubmit it. You have for instance a £100 bet and it shows as £99...why ??
On football home page, do they show the popular matches that almost everyone wants to bet on, No, they show some obscure matches which again no one is interested in.
Today they are showing the World Cup South qualification matches as the headline events 3 of them.
Bolivia v Columbia Equador Paraguay and Venezuela v Argentina. That's bad enough but these games are for the 10th October. Where is tomorrows mouthwatering clash, hidden away and takes 3 steps to find it.
Whoever is designing your site should be sacked.
It amazes me that you are unaware of how difficult it is.
I use this site very rarely as it drives me insane.
To add to my review On horse racing markets,Why have the place markets link at the bottom of the win markets.
Put the link at the top, why have to scroll to sometimes 20 runners just to find the link...crazy !!
And the statements are ridiculous.
Why can't you consolidate the bets ?
I lay a horse and if it is matched in parts they show all parts which could run into many.
You are the only company that does this.

Customer support

I’ve been a customer with Smarkets and recently faced an incredibly frustrating situation. I’ve been locked out of my account for several days, and despite multiple attempts to reset my password, I am not receiving any reset emails. I’ve checked my inbox, junk folders, and even tried different browsers, but nothing works.

What’s more stressful is the fact that there’s no contact phone number to reach out to directly. I’ve sent several emails and have had to wait up to three days for a response, which is far too long in a situation like this. I cannot even use the help chat because I cannot log in!

I’m very keen to resolve this issue, but the lack of immediate support has been extremely frustrating. Smarkets, please reply to my email promptly and provide a solution to this ongoing issue.

Problem sorted in no time at all excellent

money left my bank via true layer but didnt arrive in my smarkets account, cant get customer support at all always in que then chat session closed and ive waited over 1 hour each time.No telephone number to ring so cant seem to get any help!! just fired off a complaint lets see what happens

I found the assistance very helpful and straight forward with the right answers. Many thanks Smarkets

Rapid response, fantastic help, issue rectified within a minute of opening the chat. Best "live chat" experience I have ever had

Smarketts is a really good site been on here over 3 years now and no issues at all. They are just getting bigger and bigger markets. My money is secure with them, the stats they provide are excellent
The odds are right up to time and its really easy for a beginner or pro to navigate quickly through enabling you to keep on top of things. They have responsible gambling tools to use at any time for any length of time.
I highly recommend this site to any one wishing to have either some fun or trying to make a bit of money.
Good luck every body
Always bet wat u can afford and spend time before picking your bets and am sure you will have many positive outcomes.

Explained the problem I has, so I could understand it.

Easy to use website. Far better than high street betting shops.

I recently returned to Smarkets after trying other exchanges and I must say I was impressed with the customer support arond the verifications that you have to go through, which Im not a great fan, and was done quite quickly. The liquidity is quite good in most sports with the exception of greyhound racing. My overall impression is that the site is growing rather than going backwards as some of the previous comments suggest. Its a pity that there isnt an API in place like Betangel, Geeks toy etc this would greatly enhance the customer experiance and interaction with the site and I am certain that this would grow the platform even more. I would have given five stars otherwise:O)

Hi Smarkets I find offer similar prices as betfair or better.
I find them a lot better then your other
Normal bookmakers price which are y
Very poor value
You must at else check it out
Or just take the bookies poor value
Your feel like a mug then

Bad at paying on time withdrawals are useless

Customer service was excellent, fast and solved my query first time.

The website, the prices, customer service in general, everything is great about Smarkets. Except one thing. And unfortunately it's a big one. I've just had it clarified that withdrawals take SIX hours. Not instant like Betfair, Skybet, Bet365, William Hill, yes just about every bookmaker going. Smarkets take six hours. In this day and age, with the technology there is, that is simply shambolic. Hence my middle of the road rating. If they sped up their withdrawals, they'd be an easy 5 stars.

i find its easy to follow because its set up correct every thing is set up right no hassel i have been with other exchanges and find smarkets is the best thats all i can say i dont want to slag any body off so we will leave it at that keep up the good work smarkets.

Fab platform for match betting and the customer service have been really helpful and helped me with a problem I had.

Early days but so far very impressed. Easy deposits and withdrawls via credit card, friendly customer service. Easy site to navigate around. No issues at all, Awesome!! I wish all sites were like this.