logótipo da SmartBuyGlasses
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SmartBuyGlasses Opiniões 

5725
•
TrustScore: 5 em 5

4,8

Grossista de óculos
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordered progressives and honestly didn’t have high expectations but have been absolutely blown away. I love my glasses, they are the best pair I’ve ever had, the lenses are great and I was surprised a... Ver mais

Classificada 5 em 5 estrelas

The whole process of selecting and paying was simple. Communication regarding receipt of order was clear and prompt. Delivery time was very fast (4 business days) and glasses were received well packag... Ver mais

Classificada 5 em 5 estrelas

Got designer frames with prescription lenses for just $203 instead of $369 at a physical store in New Zealand (and that would be including the current promotions too). First, the lab took 3 working da... Ver mais

Classificada 4 em 5 estrelas

Nach einwandfreier Zusendung taten sich zunächst Probleme mit Rückerstattung des Geldes auf. Der Kundendienst hat stets sehr ausführlich, zeitnah und freundlich reagiert. Soweit wunderbar—aber: Die Rü... Ver mais

Informações sobre a empresa

  1. Grossista de óculos
  2. Fornecedor de lentes de contacto
  3. Centro de oftalmologia
  4. Loja de acessórios de moda
  5. Oculista
  6. Loja de óculos de sol

Informação fornecida por diversas fontes externas

Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.

SmartBuyGlasses New Zealand Details

Escrito pela empresa

180 Designer Brands For Less
At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
100-Days Returns
If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
24-Month Warranty
Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
Buy One, Give One Charity
When you buy a pair of glasses from us, we give a pair of glasses to someone in need.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

6 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,8

Todas as opiniões

(5725)

560 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Reliable

Reliable, great customer service. Have shopped with them before. Very competitive pricing.

12 de abril de 2026
Classificada 5 em 5 estrelas

Really does save money in the long run

Great service. Very fast delivery. The best thing about buying a designer frame from SmartBuy is that if and when I break a pair I can just purchase the same frame and install my existing lenses. Buying from SmartBuy really does save you money in the long run.

11 de abril de 2026
Classificada 5 em 5 estrelas

SmartBuyGlasses seemed too good to be…

SmartBuyGlasses seemed too good to be true but any reservations I had have been allayed. I love how you get updates at each step of the process and how responsive they are when you email them. I would have paid twice the amount, if not more, for the same product at a local optometrist. I paid extra for shipping after reading the reviews of others - it was worth it. Highly recommended!

13 de março de 2026
Classificada 1 em 5 estrelas

BEWARE do not buy from them

BEWARE do not buy from them. The glasses are junk, the lenses are junk, they also scratch immediately.
Pretty sure this company is a scam.
I did a review and they consistently emailed, text and rung trying to get me to remove it, after a while I agreed to a refund to take it down which I never got.
BEWARE OF SCAM COMPANY. I wish I could upload screenshots of emails and the shitty glasses they send.

31 de janeiro de 2026
Opinião espontânea
logótipo da SmartBuyGlasses

Resposta da SmartBuyGlasses

Hello Clare,

Thanks for your feedback. We're a legitimate online shop retailer, and I'd love to check your case and resolve it for you. Can you send me your order details so I can reach out to you?

Regards,
Steffany
Service Manager

Classificada 5 em 5 estrelas

Rudy Project Frames

Ordered my replacement Rudy Project carbon fibre frames and they arrived very quickly. Exactly what was on the box! Price was affordable and the quality of these second to none. Very pleased with my purchase!

4 de abril de 2026
Classificada 1 em 5 estrelas

Scam company - WARNING

Great service to start, had problems with the lenses, they said was covered under their warranty, then terrible service, stay away from these frauds.

UPDATE - Now these fraudsters have emailed me asking for more money! You can't make this stuff up. Spent over $1500 NZD with this company, can't believe I've been conned. Don't trust their 24 month warranty or 100 days free return.

UPDATE April 07th - This Indian scam company is again demanding more money from me, unbelievable! Be very careful giving your credit card details to these guys.

5 de abril de 2026
Opinião espontânea
logótipo da SmartBuyGlasses

Resposta da SmartBuyGlasses

Hello Milan,

Thank you for providing feedback. I am sorry to hear that you are concerned about your warranty claim. I'm here to turn things around and give the service you deserve.

We would like to discuss this with you and help you resolve this issue. One of our phone representatives will call you in 1-3 hours. Please keep your lines open.

Sincerely,
Ronald

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