Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I spent all this time filling out every section of the review, got green check marks across the board, and still couldn’t submit it. No error message, no explanation — just nothing. Total waste of t... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

On 14th of Jan I wrote a review on sitejabber. They notified that review will be posted within 48 hrs but this timeline had already been completed and I haven't received any confirmation for my revie... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

so I might expand on this later.... but basically 2 things: 1) the view count on SJ is false. it's wrong. the view count will increase before your review goes live, and will also increase wh... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Sitejabber is a broken platform. My profile has been stuck at 60% for weeks. I tried to upload information, add content, and complete my setup, but every time I click “Add”, the site crashes or shows... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Site de opiniões online

Escrito pela empresa

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.


Informações de contacto

1,6

Muito mau

TrustScore: 1.5 em 5

305 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 61% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

A biased company that does not have your best interest in mind

This company posts negative reviews and forces companies to pay to have them removed. Not only that, they are very, very, very biased and selective in what they allow to be posted in reviews on their site. I don't mean the basic rules are enforced here either, where your account gets blocked for something childish like cursing or insulting. I mean that if you post a completely honest and sincere review in a professional manner, they will remove it or flag it so that it is not publicly viewable if it doesn't fit their cause. They can, they will, and they do this all of the time.

I, and several others, have posted absolutely devastating reviews about Weedsly.com on Sitejabber. We completely exposed the scam that is Weedsly. Well, Weedsly paid Sitejabber to remove them. I posted a follow up update a couple of months later explaining that my situation was still on-going (in an effort to help keep others from being scammed) and Sitejabber blocked me.

This is what I mean. They know that it is a scam. I even explained in my update that the other big review company, being TrustPilot, removed Weedsly from their platform because they realized that it was a scam. Still, Sitejabber backs and supports the fraudulent company, even though they know that Weedsly also posts fake reviews all over their site. They allow for it to happen because it generates income for them in the end. Because well, Sitejabber is basically an extortion scam in itself. It makes complete sense why they would feed off of each other the way that they do - they're equally as bad as the other.

It is not a reputable review site and they are misleading us in the reviews that they allow the public to see.

6 de julho de 2022
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hey James, we appreciate the opportunity to address your concerns. Review authenticity is of paramount interest to us, and we have multiple layers in place to avoid any unauthentic reviews. Sometimes such reviews may still come through but they are thoroughly investigated and resolved. After a review is posted, we give the business a 30-day window to resolve any issues. After 30 days, the review is still posted whether the issue has been resolved or not.
Like you mentioned, we do flag for such things as inappropriate language, irrelevant content, solicited reviews, site-promotion spam, competitor spam, or other Terms of Service violations. You can learn more about the process at https://www.sitejabber.com/faq#fake.

Honest, authentic reviews on Sitejabber are at the heart of what we do – both the positive and negative ones. Please reach out to sayhello@sitejabber.com, we’d like to personally speak with you and get this issue resolved.

Classificada 1 em 5 estrelas

Had an email off Sitejabber

Had an email off Sitejabber. Never heard of them, never gave them my email, and they addressed me incorrectly. So, where have I put this email?? in the trash where they belong!

4 de julho de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

I don't believe the guys who posted…

I don't believe the guys who posted most the bad reviews about siteabber!
I signed up with them many years ago back around 2005 roughly.
Jeremy I think, was the main administrator and CEO back then I believe and if possible would always personally deal with any issues.
If I were you I would read the reviews very carefully and judge for yourself because I think there may be some sabotage from other companies.
I used the Monica 'Richard Hannah' back then & probably 2009 was my last edit.
I was very much involved at the beginning of siteJabber when there were very few registered user. My review(as I recall), was very honest and open and positive.
I don't believe siteJabber has gone downhill as badly as some people would like it to have I suggest!

16 de junho de 2022
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hey Sean, thank you for your honest review. We’re thrilled you’ve been using Sitejabber for so long and that you continue to use it today. We appreciate you!

Classificada 3 em 5 estrelas

They are OK

They are OK
I always refer to them along with trustpilot whenever I google for a site review. Dunno why most rate them badly but they are ok for me so far ...

14 de junho de 2022
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hey Ken, thanks for taking the time to leave us a review. 🙂

Classificada 2 em 5 estrelas

They deleting bad reviews

They deleting bad reviews, avoid this company!

7 de junho de 2022
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hi Yvon, we don’t delete reviews, but reviews are flagged for such things as inappropriate language, irrelevant content, solicited reviews, site-promotion spam, competitor spam, or other Terms of Service violations. You can learn more about the process at https://www.sitejabber.com/faq#remove.

Classificada 1 em 5 estrelas

Scam reviews

Scam reviews. They charge business $ to remove negative ratings and give more better ones for $. Best to stick to bbb , trustpilot or sellerratings, were business can't take off negative reviews.

23 de maio de 2022
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hi there, we appreciate the opportunity to address this. To allow for full transparency, we don't prevent reviewers from leaving negative feedback. Sitejabber doesn’t spotlight negative reviews over positive ones either. We don’t in any way charge businesses to take down reviews. Removal of negative reviews can only be done if the reviewer violates our Terms of Service – see https://www.sitejabber.com/faq#fake

Classificada 2 em 5 estrelas

Improper Service & Protective support of Facebook

This is to request Site Jabber to assist in solving the lethargic response of Facebook to a Recent Hacking done by an imposter James Paul. This Person has Stolen my identity, on my the site of Nissim Moses Facebook.com to that of James Paul- (From Puerta Rico with an address in New York.) also in addition he has changed my password on Facebook and on every article posted on my Facebook under my name of Nissim Moses Changed it to James Paul. I tried very hard to retire control of my site but till today The Facebook Team has been non co-operative. Even changing my Password which has been change during the Hacking Process is not possible. This implies that Facebook does not check the validity of Password Changes by checking thoroughly the identity of the person requesting the Change. Further Facebook Request a person to select out of some 100 plus forms the correct form and describe to them the problem in less than 500 words the whole complex problem. After some-how making the effort and sending them a request, we have still not received any response or solution to the problem. Please Help. Nissim Moses

Picture of Imposter James Paul

17 de maio de 2022
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hi Nissim, we can’t imagine how frustrating this situation may be. Based on the information you shared, we unfortunately wouldn’t be the appropriate contact to help, as Sitejabber is a review platform that allows businesses to manage reviews as well as a site that allows people to review products, companies, and services. We kindly ask that you please leave a review for Facebook for further assistance, as this has no affiliation with Sitejabber. Thank you.

Classificada 1 em 5 estrelas

sitejabber should be held accountable for FAKE REVIEWS

For months I tried to warn others about a scam company called finvestings.com who are owned by Sanako Service Ltd who are registered in The Marshall Islands. I am assuming Trust Pilot looked into the company and found that they are a scam company but sitejabber did nothing but allowing fake positive reviews. Totally disgusting

4 de abril de 2022
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hey Miss G, review authenticity is of paramount interest to us, and we have multiple layers in place to avoid any unauthentic reviews. Sometimes such reviews may still come through but they are thoroughly investigated and resolved. Reviews are flagged for such things as inappropriate language, irrelevant content, solicited reviews, site-promotion spam, competitor spam, or other Terms of Service violations. You can learn more about the process at https://www.sitejabber.com/faq#fake

Honest, authentic reviews on Sitejabber are at the heart of what we do – both the positive and negative ones. If you have additional concerns, please reach out to sayhello@sitejabber.com. We’re happy to help.

Classificada 1 em 5 estrelas

Scammers

They emailed me to sign up for their service, giving me a link to reviews they have for my business. Upon looking I found 3 fake 1 star reviews for my business in their site. A horrible attempt at manipulating emotions negatively to get sales.

I'm also not interested in reaching out to scammers to get this cleared up with money, they are obviously not real.

29 de março de 2022
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hey Nathan, we do reach out to businesses to make them aware of reviews that are left. Our platform is for the monitoring, collection, and publishing of all types of reviews – and across multiple sites, not just Sitejabber’s. Customers do get a “Resolution Window” that allows them to address any issues raised in a review.

We’re happy to help you get the inaccurate reviews left on your business resolved, please reach out to us at sayhello@sitejabber.com.

Classificada 5 em 5 estrelas

Wow I got my Profits today I never…

Wow I got my Profits today I never believe this was real until my Dad got his Profits from investing in this Platform so I also gave it a a try and I got my Profits Today
Rest Assured ❤️🔥❤️🔥
Shanila Coleman

28 de março de 2022
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hey there, looks like you left your review on our company’s Trustpilot listing by accident. Sitejabber.com is a reviews website where buyers like you can leave feedback on businesses and their products, and don’t have anything to do with investments, profits, or anything of the sort. We ask that you please move your review to the correct business. Thank you.

Classificada 2 em 5 estrelas

liers and or scammers

They often time lies and do not let me get bakc into my google account and then proceed to presumably assign fake accounts with 1 or 2 reviews to leave a high rating on this site with very little evidence proving such "high quality" and often times have seemingly false reviews and rather...bias, as well as having bad customer support.

23 de março de 2022
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hey Ryan, can you send us more details at sayhello@sitejabber.com? We will be waiting for your email. Thanks.

Classificada 1 em 5 estrelas

False star counts across most reviews, don't trust

Having looked at sitejabber reviews for a company, 50% of the 5 star reviews were actually people complaining about the end company,, there were over 2,000 reviews for this company. Therefore sitejabber is completely fake, they associate a completely different star count then what the reviewer has stated

15 de março de 2022
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hey Michael, we appreciate the opportunity to address this concern. The overall rating of any business is a weighted average, with 50% coming from the average rating of all reviews, 25% coming from an average of all reviews written in the last 12 months, and 25% coming from an average of all reviews written in the last month. Should the 12-month or 1-month weighting periods be without reviews, that period is assigned an “average” rating (e.g., 3 stars). We hope this information helps.

Classificada 4 em 5 estrelas

Good resource to check reviews.

Good resource to check reviews.
I used this site together with trustpilot.com to cross check reviews and am happy with both sites

12 de março de 2022
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hey Raul, thanks for taking the time to leave us a review. 🙂

Classificada 1 em 5 estrelas

Doesn't let me signup

Doesn't let me signup. Always gives the error that " please tryagain later" I wonder why is it happening.

Please fix this!

14 de dezembro de 2021
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hey there, we’re so sorry you're experiencing technical difficulties. Can you please reach out to us at sayhello@sitejabber.com? We’re happy to look into this for you.

Classificada 1 em 5 estrelas

Horrible website

Can't just post reviews to help people when you want to post you're forced into signing up...wouldn't be so bad if I was forced to upload a receipt for proof of purchase fore their algorithm would probably delete the review. Total BS site.

5 de novembro de 2021
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hey Matthew, we’re sorry for the frustration signing up must’ve caused. We do this to reduce the amount of spam, bots, or falsified reviews left for businesses. Proof of purchase is sometimes requested to verify that a review is left by a real customer. Hope this helps.

Classificada 5 em 5 estrelas

Ross Dress for Less Store Associates Rebecca and Cliff Positive Feedback !

Good morning to everyone that work for the Ross Dress for Less Stores Customer Center. I do hope that all of yous are doing ok smile. Also I do hope that all of yous will have a very Good day at work ok smile. In ending I want to tell all of yous that two of your very wonderful Staff members name Rebecca and Cliff that are very very very wonderful Associates are always so very Professional Helpful and very very Caring to me and also to all the other Customers too ok smile. Last of all both of them have very very very Excellent Communication Skills and knows and loves their job so very much ok smile. Finally before I end I say that both mention above are always very very very Positive Representatives for Ross Store that both of them work for located at 7250 E Broadway Blvd, Tucson,AZ 85710 ok smile. Now last of all from me to all of yous please have a very very very Happy Tuesday day, night enjoy take care ok God Bless .
Sincerely,
Morris W Conway Jr

5 de outubro de 2021
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hi Morris, it looks like you have submitted a review here of a different company. Sitejabber.com is a reviews website where buyers like you can leave feedback on businesses and their products. Feel free to move your review so that Ross gets the credit – thank you! :)

Classificada 1 em 5 estrelas

Don’t trust sitejabber

I’ve just found a review supposedly made by me on sitejabber of a really bad online clothing. The review praises the company. I didn’t write the review but it comes from my profile!!! I also sent a review about 3 weeks ago to sitejabber on a fragrance company (fragrance direct). I wrote a very good review, but sitejabber hasn’t published it. The other reviews on sitejabber are mostly bad for fragrance direct.

16 de setembro de 2021
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hey Jane, we’re sorry for the frustration this must’ve caused. Can you send us an email at sayhello@sitejabber.com so we can look into your profile?
Reviews are generally posted within 48 hours, but some may be flagged for further review which can take up to 30 days. Sitejabber also uses a Review Filter and algorithm that attempts to display only the most relevant content by screening certain reviews. You can learn more athttps://www.sitejabber.com/faq#fake

Classificada 1 em 5 estrelas

Another website weaponising reviews at the expense of small businesses.

SiteJabber is another website weaponising reviews at the expense of small businesses. Their business model is simple, create a space for posting anonymous reviews which are often of defamatory nature and then approach businesses to claim their front storefront and make them pay subscriptions for attempting to salvage their online reputation.

Nothing new.

8 de setembro de 2021
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hello, your feedback is important to us. To clarify, any business can use and create a Sitejabber account for free. You’re welcome to upgrade at any time to take advantage of our more advanced features. Anonymous reviews are not permitted on our site. Feel free to reach out to us at sayhello@sitejabber.com, we’re happy to help with any further concerns.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais