Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I spent all this time filling out every section of the review, got green check marks across the board, and still couldn’t submit it. No error message, no explanation — just nothing. Total waste of t... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

On 14th of Jan I wrote a review on sitejabber. They notified that review will be posted within 48 hrs but this timeline had already been completed and I haven't received any confirmation for my revie... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

so I might expand on this later.... but basically 2 things: 1) the view count on SJ is false. it's wrong. the view count will increase before your review goes live, and will also increase wh... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Sitejabber is a broken platform. My profile has been stuck at 60% for weeks. I tried to upload information, add content, and complete my setup, but every time I click “Add”, the site crashes or shows... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Site de opiniões online

Escrito pela empresa

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.


Informações de contacto

1,6

Muito mau

TrustScore: 1.5 em 5

305 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 61% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Worst site ever

Worst site ever. They say they are about transparency, but they don't verify the info that they post. So competitors or unreasonable people can post anything they like with no checking or recourse. This should be taken down.

1 de dezembro de 2020
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hey Sasha, thanks for leaving us feedback. We’d like to learn more about your experience. Can you please reach out to us at sayhello@sitejabber.com? We look forward to hearing from you.

Classificada 5 em 5 estrelas

Ich bin positiv überrascht.

Ich bin positiv überrascht das bei so kleinen Preisen so eine gute Qualität ist und sehr schnelle Lieferung. Ein großen Respekt und vielen Dank für eure Mühe.Ich rede hier über Nbeads wo ich schon 4 mal bestellt hatte.

26 de novembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

They ban you for writing comments

I was trying to tell people that mediafire actually works well and to just not buy pro, and then I got banned! I cannot get onto the site. I can't even read the terms of service! This site has no ethics, they ban for nothing! I think they just try and get people to boycott certain sites, and if someone argues they just ban them. I have read another review of this site with the same experience, and so I am forced to conclude that you should not use this site unless you have 5 alt accounts with different emails. Sitejabber, you can't ban me from TrustPilot, so hear your pitiful practices be released to the world!

12 de novembro de 2020
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hey, thanks for sharing your experience. We can’t imagine the frustration this must’ve caused. We don’t ban people from our site, so we’re happy to look into your account to investigate what went wrong here. Can you share the email associated with your account at sayhello@sitejabber.com? We look forward to making things right.

Classificada 1 em 5 estrelas

Fake company

Fake company. Stay Away. These monsters are popping every where to show they are real but they are not. Fake company, bad tactics to run business.
Go for bizrate or google reviews authentic services and reviews by authentic customers. No business ethics. Unprofessional.

20 de outubro de 2020
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hi there. At Sitejabber, we’re firmly opposed to any sort of purchased or otherwise fraudulent reviews. We take review authenticity and transparency very seriously, are FTC compliant, and strictly adhere to Google Reviews policies. Please reach out to us at sayhello@sitejabber.com – we’d like to learn more about your experience, thanks.

Classificada 1 em 5 estrelas

Hugely Surprised& Disappointed !!!

It is with great disappointment that I am choosing to write this review of a site that I honestly LIKE & have used often. The site is EBAY.
In late April, 2020, I purchased a 5mm David Yurman Blue Topaz Cuff Bracelet for my sister's birthday in early October. I have purchased other DY bracelets, as well as other items from the site. Never any issues. Regrettably, not this go round.
My sister called me several days ago, showing me the pictures of her entirely rusted bracelet. David Yurman jewelry is finely made and never, never oxidizes! Imagine my shock and disappointment! I immediately began calling this site's Customer Service number. Another wildly disappointing effort. An automated voice redirected me to go online and lodge my concerns. I attempted to complete everything that I was told, however, nothing worked! I located my recent purchases and found the bracelet that I had bought for my sister - while all my other purchases had order number's, the David Yurman bracelet did not. I realized at this time that I had no options. It was far too late to ask for a refund, and it was a " NO WIN" situation in holding this seller accountable for scamming me the buyer! Buyers BEWARE : Keep your order #'s of items purchased from Ebay for at least a year. Should the item be defective, you'll want to contact Ebay and the seller to ask for a refund and to return the item. I will think twice about buying from this site in the future.

16 de outubro de 2020
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hi Michele, you have submitted a review here of a different company, as we’re not Ebay. :) Sitejabber.com is a reviews website where buyers like you can leave feedback on businesses (like Ebay) and their products. We kindly ask that you move your review to the correct domain. Thank you.

Classificada 1 em 5 estrelas

I was banned from this site for…

I was banned from this site for commenting on people’s reviews about a particular company...when someone’s facts were incorrect...because the polices they were stating (about this particular company) were actually false...this company that was being reviewed were being blamed for many things that anyone with half a brain could see wasn’t the company’s fault. I don’t know why SiteJabber would do this, (ban me) other than if they are wanting incorrect information / reviews on their page to purposely keep a company down for some reason. I emailed their support team to ask them questions about as to why I’d be banned from their site. I did not comment explicitly, nor was I rude to anyone in particular. My opinion is just as important as the next persons, and if I’m purely correcting someone with the CORRECT company policy, when did that become a crime. People need to read the fine print or have their facts straight before reviewing a company in the first place. There are so many people that want to blame a company for their own wrongdoing.. and that’s what I was seeing. Therefore people who decide to troll a company because they don’t have common sense....should probably be corrected for the sake of the company?

12 de outubro de 2020
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hi Rae, we understand that this review was left a while ago. We’re not sure if this issue has been resolved for you. If it hasn’t, please reach out to us at sayhello@sitejabber.com. We’re happy to look into this further and make things right. Thank you.

Classificada 1 em 5 estrelas

Allows others to post fake reviews

Allows others to post fake reviews. You cannot contact them to appeal this. They let someone leave a fake review who actually admit in their review they are not even a customer. Yet they let them post. They do t check. Infact they don’t even check their own reviews They just copy reviews from other sites with no varifacation. You cannot reply on this site for actual reviews. Shame they act this way.

4 de outubro de 2020
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hi Daniel. At Sitejabber, we’re firmly opposed to any sort of purchased or otherwise fraudulent reviews. We take review authenticity and transparency very seriously, are FTC compliant, and strictly adhere to Google Reviews policies. We have multiple layers in place to avoid any unauthentic reviews. Sometimes such reviews may still come through (we’re not perfect) but they are thoroughly investigated and resolved. If you have any further questions or concerns, please feel free to contact us at sayhello@sitejabber.com.

Classificada 5 em 5 estrelas

not ideal but good bang for your buck

This is my edited review because I initially received a wrong product. After several back and forth emails with customer service department, the issue was resolved to my satisfaction. It didn’t take as long for the correct painting to arrive as the first one and it was packaged and handled with care. I paid extra for stretching upgrade so I wouldn’t have to worry about it later, which ended up being a good decision.

30 de setembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Cannot leave a negative review on their site

Trying to leave a review of imeidoctor.com and cannot do it. Tried multiple times with no luck. That's a very big scamming site and though they have a good rating on their site. How can that be, here on trustpilot they do a lot worse.

28 de setembro de 2020
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hey Tiby, we’d like to learn more about your experience. Can you please reach out to us at sayhello@sitejabber.com? Thanks.

Classificada 5 em 5 estrelas

Paidera

Paidera: una plataforma muy confiable para ganar dinero en total comodidad, realizando encuestas, pruebas entre otros... con total entretenimiento y reconocido a nivel mundial, fácil y rápido según el tiempo que le inciertas a la página. La recomiendo

5 de setembro de 2020
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hola Jose, muchas gracias.

Classificada 5 em 5 estrelas

Good, trustworthy but often misunderstood…

This is a very good and trustworthy site. Many of the complaints about it comes from misunderstanding of how this site works. Let me give you an example. Someone complained about their password being changed. This may happen if you respond to a sitejabber query through a third party. Like some outfit you bought from and asked for feedback. Then, a password may be generated for you. It's easy to correct. I contacted sitejabber customer service, explained the problem and they replied explaining what had happened and with a new password that I changed next time I logged in. As for not posting positive reviews, I disagree. I posted some and they did appear. The fact that they ask about proof of purchase or other pictures related to the review shows that they are interested in genuine cases. Now if you can't provide this and complain that your review is not posted, well....

20 de agosto de 2020
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Hey there! Thank you so much for your detailed review. We really appreciate your understanding of how our process and authentication works. Your review truly made our day. :)

Classificada 1 em 5 estrelas

Horrible customer support

They're totally unprofessional and their customer support is just garbage! The deleted my review without giving a reason. I messaged their support on the website an via email three times but they IGNORE me!!!!! Sitejabber is nothing but a JOKE!

23 de julho de 2020
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Thank you for sharing your concern. Reviews are generally posted within 48 hours, but some may be flagged for further review which can take up to 30 days. Hope this helps.

Classificada 4 em 5 estrelas

Good platform to make reviews

Good platform to make reviews, trustpilot seems more advanced.

10 de julho de 2020
Opinião espontânea
logótipo da SmartCustomer

Resposta da SmartCustomer

Thank you, Evangeline. Feel free to check out this article to compare our advantages 🙂 https://www.sitejabber.com/business-solutions/sitejabber-vs-trustpilot

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais