Smelltoimpress Opiniões 348

TrustScore: 3.5 em 5

3,6

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Classificada 1 em 5 estrelas

One thing is for sure: they won’t ship your order within 2-3 working days as indicated on their website. That just proves once again that shops that don’t accept payment via PayPal aren’t reliable.

A empresa respondeu

Classificada 5 em 5 estrelas

It’s my second time using these guys to purchase some of my favourite perfumes and they are fab!! Fast delivery, great communication, and generally lovely. Followed me up with an appreciative email af... Ver mais

Classificada 5 em 5 estrelas

I started buying from Creed Perfume Samples about 2 years ago. I am a thorough devotee of Creed's "Princess Oud" and had run out of my signature fragrance, so I did a random serach online and this com... Ver mais

Classificada 5 em 5 estrelas

I wanted a particular perfume but it wasn’t showing on the website. After contacting Smell to Impress, Antonia searched for the sample I wanted, listed it on line and text me several times to let me... Ver mais


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

348 opiniões

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Classificada 5 em 5 estrelas

First Class Customer Service

I buy quite a lot of scent samples (I’m obsessed with perfume) and I’ve been really impressed with Creed. Their customer service is amazing. They’ll be my first port of call from now on.

13 de janeiro de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

50 days later still no sign of the order

I placed and order on 20th of November. Received a confirmation with a tracking number which didn't work form day 1 and is still not working. Wrote them 2-3 times and they answered me that the package has left UK and should arrive soon. That was 20 days ago!!!

Edit: The order arrived last week. Turned out there was a huge delay in the UK post office. The first tracking number was changed by them (post office) without notifing the sender. Everything with the content of the order is OK.

10 de janeiro de 2022
Opinião espontânea
logótipo da Smelltoimpress

Resposta da Smelltoimpress

https://www.royalmail.com/track-your-item#/tracking-results/RN825806015GB

Your item is at Bulgarian customs, im afraid there is nothing we can do to make them work faster.

Classificada 1 em 5 estrelas

I have placed my order from Australia…

I have placed my order from Australia and they have advised they are looking for a shipping company, will I receive my order or is this a scam ??? Not happy :(

14 de dezembro de 2021
Opinião espontânea
logótipo da Smelltoimpress

Resposta da Smelltoimpress

Your order has been refunded. Thanks and sorry we got quoted $200 to ship your product to Australia

Classificada 1 em 5 estrelas

Watered down for sure, had to chase delivery...

So I had to chase them after a week of no contact to find out if my samples had been sent. I am used to good customer service and samples arriving within 5 working days, but this was not the case.
In addition to this and more concerning, their 'sample' of Boss Bottled Oud Saffron, smells a little more floral and no where near as fruity or as rich in spice as the genuine bottle I also purchased (not from them). It has definitely been watered down, or at least diluted in some way for sure because it is WEAK. I will never buy from them again and I will also never recommend them, and in addition, will advise anyone who asks in the various fragrance groups I am in to avoid them if they are thinking of ordering.

12 de dezembro de 2021
Opinião espontânea
logótipo da Smelltoimpress

Resposta da Smelltoimpress

Hi there, we have sent you by mistake wrong fragrance. I have just now refunded your order. Really sorry about the mistake.

Classificada 5 em 5 estrelas

Amazing Company

I don’t know how I came across this website but I’m so glad I did! One of the great pains in life is choosing a nice perfume and actually liking it after you’ve spent so much money.

This company allows you to buy smaller sizes of a lot of high end perfumes and try them out. I actually just keep buying the smaller sizes as they’re so handy for clutch bags and travelling etc.

I can’t talk highly enough of this company and I’ve told so many people about it.

Please can you restock the car air fresheners. :)

7 de dezembro de 2021
Opinião espontânea
Classificada 3 em 5 estrelas

I ordered Gypsy water

I ordered Gypsy water. Delivery vert fast but unsure if it's an original as it's so faint even after several sprays.. I am disappointed as at 43euro the 12ml bottle is tiny and expensive.

7 de dezembro de 2021
Opinião espontânea
logótipo da Smelltoimpress

Resposta da Smelltoimpress

Hi it is decanted from genuine bottle.
Thanks

Classificada 4 em 5 estrelas

Hi all fantastic product must say..

Hi all fantastic product must say...
My little moan is the postage label was marked as perfume now the wife nos what she is getting at Christmas... I would remove that from your postage label

Barry

5 de dezembro de 2021
Opinião espontânea

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