I ordered something , beginning of this month. They created a label. They have not shipped it. I contacted them twice via phone no response. I emailed the email address that the website says to email... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I ordered something , beginning of this month. They created a label. They have not shipped it. I contacted them twice via phone no response. I emailed the email address that the website says to email... Ver mais
A empresa respondeu
So, first off, you can't beat the pricing. The shipping is fast, and everything was packaged most beautifully to prevent breaking. Unfortunately, one of the pieces I ordered was missing. I contac... Ver mais
I bought a mystery box from Smokeday and I received a DabX Go. I was disappointed cause when I went to charge the device it wouldn't work. I new it wasent smokeday fault , it needed new batteries so I... Ver mais
We absolutely love Smokeday! We’ve made two purchases so far and have been so impressed with the quality, affordability, and fun selection. The Kauai Hello Kitty theme they offer is such a cute bonu... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 22% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
One of the best purchase experiences I have ever had. Purchased and my item came to me two days later!
Like the title says: Great customer service , fast shipping, good stock, fast response time for questions
Good prices and fast shipping! Smokeday is my go to now
Best customer service experience ever hands down
They went through a third party shipper and did not use the shipping option i chose, they also are not contacting me back about this. I would never reccomend this website to anyone who wants what they pay for.
I wanted to step up my glass game, and Smoke Day had such a great variety, I easily found my piece, AND on sale. Even better after I had placed my order online, I got an email from Smoke Day the next day promoting a 10% sale. I figured I missed out, but I shot Smoke Day a message and they got right back to me, and honored the discount, even though I had missed it. What amazing customer service! That is exactly what brings people back to a business; the personal touch. The piece is just right, and when my next purchase is made, it will be with Smoke Day!
I'm absolutely loving the craftsmanship on this! 🤩 It feels so smooth to handle and use. Plus, the stickers are just the coolest way to add some personal flair. ✨ It really makes the whole experience so much more enjoyable. I'm so happy with this find! #Craftsmanship #CoolStickers #HappyVibes
I purchased the pink smoke day grinder which is tiny miniature I don't know what that would hold and the Cherry bong it's not worth the money it's real grainy feeling and then I bought the pink sunflower bead pipe that is the only thing that is worth what I bought the rest I'm going to return.
Shipping was super fast quality of product was amazing 0 complaints checking the rest of the site now
Had a faulty piece, customer service helped me get a replacement within 2 weeks. I will always keep coming back to this shop for the deals because of their customer service.
Thank you guys for everything you do!
Ahhhhh these guys are freaking bad ass! We recieved our mystery smoke box today and we are blown away with the contents! Well worth the money spent! We ordered the $129 box on a discount and paid $94 total. I recieved 2 very nice quality bongs, a glass piece and a few little goodies. I loved the thrill of unboxing. Thank you guys!!
smoke day has awesome costumer service and their products are even better. glass pieces are wrapped in bubble wrap and packaged very well. 5 working days delivery . if your looking for a bong take a look @ sully from monsters inc. this bong rippes huge clouds with no coughing. smoooooooooooth hitting
I had ordered a nice looking piece from Smokeday however the piece arrived damaged. I reached out to support and support was amazing and timely with sending a replacement piece. It hits nice and I look forward to shopping at Smokeday in the future.
I ordered my first piece from this site and it survived less than 3 months, the bottom dropping out when I slightly touched it to the corner of the bathroom counter. I break a lot of glass, though, so I blamed myself instead of the quality of the item. I saw a BOGO deal and decided since I'll inevitably break them, two identical pieces would be fine. I confirmed the BOGO deal with the online support agent, but when my order shipped it showed only 1 item. My email was met with assurance that both items were on the way. They were not, predictably only one arrived. I will say that the problem was fixed efficiently, they shipped out my second item within a few days. HOWEVER, I've had the BOGO pieces for a few weeks and already broke one. I didn't drop it. It was sitting on the floor, got *tipped over*, and shattered. That's unacceptable quality for glass, even on a BOGO deal. A piece not being able to handle being dropped is one thing - but multiple pieces breaking basically just from being touched wrong? That's a quality issue. I doubt I'll be ordering again.
Love the pieces I received- one arrived broken and customer service was top notch , had it replaced a couple days later… definitely recommend these guys for all your 420 needs !
I contacted about a broken piece that I had received. They promptly responded to my email and asked for a picture. They responded about that receipt as well. I then received an email stating they are replacing the piece. I received it today and it is beautiful and made of excellent quality. Excellent, quick, and efficient customer service. I will gladly purchase again
Amazing company!
Not only is every piece I order from here amazing at a decent price. The customer service is so amazing! I misaddressed one of my orders, when I reached out there were multiple messages from the company trying to help ASAP
I've ordered from this company in the past and had a great experience. This last time I ordered a bong, and it arrived broken. Rose Ann from customer service was great to work with. She responded to my email quickly and professionally. I sent a couple of pictures and a video of the broken piece and after review, the company sent a replacement bong. The whole process was smooth and quick. I'll definitely order from Smokeday again!
Smokeday is a great business in my opinion. Everytime I have placed an order, it is timely and correct. The products I have ordered are quality. I love the free shipping for an order over $9.99.
I can depend on Smokeday.com for my smokin needs.
They were fast to get back to me and the item I ordered got to me very fast. The problem I was having was my fault but they were very fast and kind in their follow up response. These guys are great.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.