I ordered something , beginning of this month. They created a label. They have not shipped it. I contacted them twice via phone no response. I emailed the email address that the website says to email... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I ordered something , beginning of this month. They created a label. They have not shipped it. I contacted them twice via phone no response. I emailed the email address that the website says to email... Ver mais
A empresa respondeu
So, first off, you can't beat the pricing. The shipping is fast, and everything was packaged most beautifully to prevent breaking. Unfortunately, one of the pieces I ordered was missing. I contac... Ver mais
I bought a mystery box from Smokeday and I received a DabX Go. I was disappointed cause when I went to charge the device it wouldn't work. I new it wasent smokeday fault , it needed new batteries so I... Ver mais
We absolutely love Smokeday! We’ve made two purchases so far and have been so impressed with the quality, affordability, and fun selection. The Kauai Hello Kitty theme they offer is such a cute bonu... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 22% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
It was shipped fast and got here safe. My piece I ordered came without an accessory that was in the description. Customer service was on point and I got the accessory and got to keep the extra.
Packaged great everything came as should, even the extra rig I didn't mean to buy
Mystery box had a cool looking bong, glass pipe,plastic grinder, cig pipe, a wooden coffin pipe, 2 packs of raw papers, and blueberry terp wraps.
My initial review of this company would’ve been negative, as a first time customer I was shipped the wrong product.
However, John from Customer Relations emailed me once I decided to ship the wrong product back.
He advised me not only that I could keep the wrong product no charge, and my original order had shipped that day (received in Canada 2 days later).
I’m now the proud owner of 2 bongs for the price of my inconvenience. Well done and great customer service. 👏👏👏👌✌️
I don't know how many times over the years I've ordered from this company but every time the products are super high quality at crazy cheap prices with fast free shipping!!!
Bought a mystery box that claimed to have a value of $150 and what I received equates to a value of about $30. I paid $50 to receive less than $30 of product. Dont trust any mystery box, I’d even say don’t trust any product from smoke day.
The skull bong is the bomb 10 stars
I ordered a BOGO but only received 1 item. It took several days for customer service to agree to send the missing item, and only after I sent a picture of the shipping label which clearly showed only 1 item shipped. If I could find this info, why couldn't they? I also got incorrect shipping info that item had been delivered when it wasn't actually delivered until the following day.
And if that weren't enough, neither item is usable. On the first item, the neck is incorrectly angled over the bowl which means your face is directly over the flame when lighting. On the second item, there's a blockage somewhere between the bowl and the end of the neck making it almost impossible to draw.
TOTAL waste of my money and time plus lots of frustration. Do NOT recommend
UPDATE 4/20/25
It took almost 2 weeks to resolve these issues. SmokeDay.com provided a complete refund for the unusable items and apologized for the inconvenience. I rated it at 4 stars because I'm still shopping which will is annoying.
I placed an order on this website and originally there was a problem with my order but customer service was quick to help.
I placed an order a couple days ago and it shipped super fast, the team reached out to me as I'm a first time customer and they were super nice and professional. Im excited to buy from them again!!!
Shipping was fast and very well protected, I'm a very satisfied customer
I bought the Mushroom, glow in the dark bong and the first time they forgot the banger, and there was some damage to the mushrooms and paint, however I got replacements in a short period of time and they were very nice and quick in the emails too! Highly recommend and I can’t wait to buy more! The second bong was in much better condition!
Great experience with this company, got a broken stem in my packagw and they were very quick in sending a replacement
I was looking for a specific pipe and found it on Smokeday.com The pipe was a sherlock holms and has a large bowl with a flat bottom. This will be my 3rd one so I hope I don't brake this one. But just in case could you order more please.
The chamber very clearly broke… don’t know if this was via shipment or what but i’m very disappointed, basically useless
First time buying glass online and was extremely anxious from horror stories from homies. The packing of both the prices that came were incredibly wrapped in a way only crushing the package would break it. Will forever order through here. Great price, perfect quality from order to deliver.
After having some time to actually experience the bong and dab rig I order I am beyond pleased. I will be a customer for life :) <3
It's heavy. The design is on the outside and is textured so it feels like a grip on the piece so it wont be dropped easily. I replace a cheech piece i had for 3 years with this one and I am happy with the trade.
Smokeday really came through for me. They provided great service. It was convenient and the shipping took no time at all.
I am really enjoying my seahorse Pro Plus limited edition.
Thanks Smokeday 🙏
😊
Chad
Smoker for life here! First off, I want to thank Mr. Anderson, for my first purchase! All my smoking gear came super nicely packed! I'm Extremely Happy with the whole experience. Everything from reaching out to me before and after receiving my items and giving me a heads up on everything!
Even all my tracking info as well. I couldn't have been more pleased.Thank you. I'm about to order some more Gear right now! I am and still are HIGHLY satisfied lol Thanks again Mike and everyone at Smoke Day!! Sincerely Jeff
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